Nonverbal Communication

Nonverbal Impressions

• Nonverbal communication involves listening (soundwords/emoticons), seeing (actionwords/emoticons), smelling, tasting (actionwords/emoticons), and feeling.
• These senses help us gather information beyond verbal communication.

Watzlawick's 5 Axioms

• 1st Axiom: One cannot NOT communicate, meaning that even silence is a form of communication.
• 2nd Axiom: Every interaction has a content and relationship aspect, with content referring to the message and relationship referring to the underlying connection between individuals.
• 3rd Axiom: Every interaction is defined as a reaction to an event, which can be verbal or nonverbal.
• 4th Axiom: Not mentioned in the provided text.
• 5th Axiom: Inter-human communication procedures are either symmetrical (at "eye level") or complementary (hierarchical).

The Communication Square

• The Communication Square model involves a sender, a message, a receiver, and an effect.
• The message can be explicit or implicit (non-verbal) and reveals information about the sender's feelings, values, idiosyncrasies, and needs.
• The square also involves a request, where the receiver responds to the message.

Paul Watzlawick

• Paul Watzlawick was a philosopher, psychotherapist, and communication scientist (1921-2007).
• He wrote several famous books, including "The Language of Change" (1977), "The Situation Is Hopeless, But Not Serious: The Pursuit of Unhappiness" (1983), and "The Invented Reality: How Do We Know What We Believe We Know?" (1984).

This quiz covers nonverbal cues and impressions, including listening, seeing, smelling, tasting, and feeling. It explores the use of sound words, emoticons, and action words to convey emotions and ideas.