Podcast
Questions and Answers
What type of context refers to the physical location and environmental conditions during communication?
What type of context refers to the physical location and environmental conditions during communication?
- Cultural context
- Historical context
- Physical context (correct)
- Psychological context
Which of the following best describes a two-way communication process?
Which of the following best describes a two-way communication process?
- Information is exchanged reciprocally between participants. (correct)
- Messages are edited before being sent.
- The sender transmits information without feedback.
- Participants engage in parallel conversations.
Which aspect of communication does NOT contribute to ethical considerations?
Which aspect of communication does NOT contribute to ethical considerations?
- Responsibility
- Fairness
- Tone of voice (correct)
- Truthfulness
What encompasses the shared understanding and expectations between communicators in a conversation?
What encompasses the shared understanding and expectations between communicators in a conversation?
Which of the following contexts is concerned with prior communication experiences that affect current interactions?
Which of the following contexts is concerned with prior communication experiences that affect current interactions?
What best describes the process of decoding in communication?
What best describes the process of decoding in communication?
Which type of communication is primarily characterized by the use of spoken or written words?
Which type of communication is primarily characterized by the use of spoken or written words?
Which of the following best describes noise in the context of communication?
Which of the following best describes noise in the context of communication?
What type of interference includes distractions based on internal emotional reactions?
What type of interference includes distractions based on internal emotional reactions?
What is the primary function of feedback in the communication process?
What is the primary function of feedback in the communication process?
What does encoding in the communication process involve?
What does encoding in the communication process involve?
Which element of communication is referred to as the medium used to send the message?
Which element of communication is referred to as the medium used to send the message?
What is the function of feedback in the communication process?
What is the function of feedback in the communication process?
Which of the following best describes barriers in communication?
Which of the following best describes barriers in communication?
What is the significance of the 9 Cs of communication?
What is the significance of the 9 Cs of communication?
What role does the receiver play in the communication model?
What role does the receiver play in the communication model?
How can noise impact the communication process?
How can noise impact the communication process?
Which of the following is NOT a component of the communication process?
Which of the following is NOT a component of the communication process?
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Study Notes
Technologically Mediated Communication
- Defined as the process of creating or sharing meaning through various forms of communication.
- Facilitates conversation, group interaction, and public speaking, involving two or more individuals.
Types of Communication
- Verbal Communication: Involves spoken or written words.
- Non-Verbal Communication: Involves body language, gestures, touch, and visual symbols like emoticons.
Key Concepts in Communication
- Decoding: The process where the message receiver interprets the message seen, heard, or read.
- Feedback: A response from the receiver that indicates whether the communication was successful.
- Noise/Interference: Anything that disrupts or distorts the intended message. Types include:
- Physical: External stimuli like sounds and sights.
- Physiological: Internal distractions due to personal thoughts or emotions.
- Linguistic and Cultural Barriers: Issues arising from language differences and cultural contexts.
Elements of Communication Process
- Sender: Encodes thoughts into messages using symbols, pictures, or words.
- Channel: Medium through which the message is transmitted (e.g., voice, writing, visuals).
- Receiver: Decodes and interprets the message.
- Context: Encompasses the situational factors affecting the communication process.
9 Cs of Communication
- Captivating: Engaging the audience effectively.
- Clarity: Ensuring the message is understandable.
- Concretiveness: Using specific facts and figures to support the message.
- Courtesy: Respectful and polite communication.
- Correctness: Accuracy in information shared.
- Consideration: Acknowledging the receiver's perspectives.
- Creativity: Utilizing innovative methods to convey messages.
- Conciseness: Being brief and to the point.
- Cultural Sensitivity: Being aware of and respecting cultural differences.
Communication Principles
- Meanings are derived through shared understanding and contexts.
- Symbols represent specific ideas and emotions.
- Organizational structure aids in comprehension, especially for complex messages.
- Ethical considerations in communication include honesty, integrity, fairness, respect, and responsibility.
Contextual Factors in Communication
- Physical Context: The environment and conditions affecting communication.
- Social Context: The nature of relationships between participants.
- Historical Context: Previous interactions influencing current communication.
- Psychological Context: The emotional states of participants.
- Cultural Context: Prevailing values and assumptions within a society.
Communication Models
- One-Way Process (Linear Model): A straightforward transfer of information from sender to receiver without feedback.
- Two-Way Process (Interaction Model): An exchange of information allowing for feedback and interaction between participants.
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