Emotions and Nonverbal Communication
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Questions and Answers

What percentage of emotional communication occurs through nonverbal channels?

  • 90% or more (correct)
  • 50% or more
  • 75% or more
  • Almost 100%
  • What is the term used to describe emotions being closely tied to physical sensations?

  • Embodied (correct)
  • Empathy
  • Emotional Intelligence
  • Facial Feedback
  • How many basic emotions did Ekman identify?

  • 8
  • 7 (correct)
  • 6
  • 5
  • What is an example of a cross-cultural difference in display rules?

    <p>The eyebrow flash</p> Signup and view all the answers

    Why do blind children express emotions similarly to sighted children?

    <p>They have an innate ability to express emotions</p> Signup and view all the answers

    What can you generally not guess about an Olympic athlete by their smile?

    <p>Their nationality</p> Signup and view all the answers

    What is a key difference found in the emotional expressions between Japanese-Americans and Japanese nationals?

    <p>The two groups are indistinguishable when displaying neutral facial expressions</p> Signup and view all the answers

    What can be accurately predicted after watching 90 seconds of people walking and talking?

    <p>How others evaluate them</p> Signup and view all the answers

    What is the name of the test that women tend to outperform men on?

    <p>The Mind in the Eyes Test (RMET)</p> Signup and view all the answers

    What is the goal of affective computing in relation to computers and robots?

    <p>To imbue machines with the ability to recognize and express emotions</p> Signup and view all the answers

    What is the name of the robotic head that can sense others and make a wide range of facial expressions?

    <p>Kismet</p> Signup and view all the answers

    What is the primary function of the FaceSense program at MIT?

    <p>To analyze facial expressions and head gestures</p> Signup and view all the answers

    What is the name of the test that Ekman identified 46 distinct muscular movements in the face?

    <p>The Facial Action Coding System (FACS)</p> Signup and view all the answers

    What is the name of the study that found that research participants could very accurately predict which doctors would later get sued based on tone of voice?

    <p>The Physician's Malpractice Study</p> Signup and view all the answers

    What is the accuracy rate of computer programs that recognize human emotion from spoken auditory information alone?

    <p>79% accuracy rate</p> Signup and view all the answers

    What is a challenge of creating simulations of human-like interactions?

    <p>People are extremely sensitive to subtle deviations</p> Signup and view all the answers

    What is the primary goal of the FEELIX GROWING consortium?

    <p>To create robots that can provide caregiving and companionship in hospital settings</p> Signup and view all the answers

    What is the role of psychologists in the construction of robots like 'Nao'?

    <p>To analyze the psychological implications of human-robot interaction</p> Signup and view all the answers

    What is the purpose of the cameras in 'Nao's' face?

    <p>To analyze the customer's facial expressions</p> Signup and view all the answers

    What is the significance of 'Nao's' ability to greet customers in 19 different languages?

    <p>It expands the robot's ability to communicate with customers from diverse linguistic backgrounds</p> Signup and view all the answers

    What is the primary benefit of using robots like 'Nao' in hospital settings?

    <p>They can provide emotional support and companionship to patients</p> Signup and view all the answers

    What is the key characteristic of robots developed by the FEELIX GROWING consortium?

    <p>They are programmed to learn and adapt to human caregivers' emotions</p> Signup and view all the answers

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