4 Questions
What is the purpose of careful and thoughtful planning before negotiation?
To help achieve results and prevent conflict
Which of the following is NOT part of the five-step approach to negotiation?
Resolving crises with your partner
Why is it important for a person with power to use that power for decision-making and action-taking?
To avoid conflict by ensuring essential processes take place
In negotiation, what does the five-step approach emphasize about the relationship between the parties?
Issue is more important than the relationship between parties
Learn about a five-step approach to negotiation, gathering information, problem-solving, negotiating methods, conflict resolution skills, listening techniques, the purpose of listening, faults in listening, ways to improve listening, and understanding the use of power in decision-making.
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