Negotiation Plan and Listening Skills
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Questions and Answers

What is the purpose of careful and thoughtful planning before negotiation?

  • To ensure conflict will arise during the negotiation process
  • To help achieve results and prevent conflict (correct)
  • To solely depend on workplace power sources
  • To guarantee a win-win outcome in every negotiation
  • Which of the following is NOT part of the five-step approach to negotiation?

  • Problem solving by negotiating
  • Gathering useful information
  • Resolving crises with your partner (correct)
  • Negotiating methods
  • Why is it important for a person with power to use that power for decision-making and action-taking?

  • To maintain a lose-lose outcome in negotiations
  • To create conflict within the workplace
  • To solely rely on personal power for decision-making
  • To avoid conflict by ensuring essential processes take place (correct)
  • In negotiation, what does the five-step approach emphasize about the relationship between the parties?

    <p>Issue is more important than the relationship between parties</p> Signup and view all the answers

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