Motivation Theories and Workplace Behavior

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Questions and Answers

Which theory emphasizes the idea that motivation is derived from a hierarchy of needs?

  • EVLN Model
  • Maslow's Hierarchy of Needs (correct)
  • Equity Theory
  • Herzberg's Two-Factor Theory

Which model focuses on how employees respond to dissatisfaction in the workplace?

  • Emotional Intelligence
  • Equity Theory
  • Herzberg's Two-Factor Theory
  • EVLN Model (correct)

Which aspect of organizational culture includes physical structures and rituals?

  • Norms
  • Assumptions
  • Artifacts (correct)
  • Values

In Herzberg's Two-Factor Theory, which of the following factors is considered a hygiene factor?

<p>Salary (D)</p> Signup and view all the answers

Which type of power is derived from a person's position within an organization?

<p>Legitimate power (B)</p> Signup and view all the answers

Flashcards

Maslow's Hierarchy of Needs

This theory suggests that individuals are motivated by a hierarchy of needs, starting with basic physiological needs and progressing to higher-level needs such as self-actualization.

Herzberg's Two-Factor Theory

This theory proposes that job satisfaction and dissatisfaction are influenced by two distinct factors: hygiene factors (e.g., salary, working conditions) and motivators (e.g., recognition, achievement).

Equity Theory

This theory explains that individuals compare their inputs and outputs to those of others, and adjust their behavior accordingly to maintain perceived fairness.

EVLN Model

This model describes four possible responses employees have to dissatisfaction: Exit, Voice, Loyalty, and Neglect.

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Emotional Intelligence

It refers to the ability to understand, manage, and use emotions effectively.

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Study Notes

Motivation Theories

  • Maslow's Hierarchy of Needs
  • Herzberg's Two-Factor Theory
  • Equity Theory

Workplace Behavior & Stress Management

  • Emotional Intelligence
  • EVLN Model
  • Causes and Management of Stress

Organizational Culture

  • Artifacts (Physical Structures, Language, Rituals, Stories)
  • Handy's Classification

Power and Influence

  • Sources and Contingencies of Power
  • Types of Influence

Organizational Politics

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