Module III: Effective Communication Quiz

Modes of Communication

• Verbal Communication: Involves spoken words through face-to-face interactions, phone calls, video calls, meetings, and presentations.
• Written Communication: Uses written words to convey messages; includes emails, letters, memos, reports, and documents.
• Non-Verbal Communication: Encompasses body language, facial expressions, gestures, and eye contact, conveying emotions and attitudes.
• Visual Communication: Utilizes visual aids such as charts, graphs, images, and videos for clear presentation of complex information.
• Digital Communication: Refers to communication through electronic devices and technologies, including emails, instant messaging, social media, and video conferencing.
• Interpersonal Communication: Involves information exchange between individuals or small groups, essential for building relationships.
• Group Communication: Takes place within a team or group, crucial for collaboration and decision-making, whether in-person or virtual.
• Mass Communication: Distributes information to a wide audience via media channels like television, radio, newspapers, and the internet.
• Formal Communication: Adheres to a predefined structure, often used in professional settings (e.g., memos, reports).
• Informal Communication: Occurs casually without strict structure, includes casual conversations and social interactions.
• One-way Communication: Involves information transmission from sender to receiver without expecting feedback (e.g., speeches, advertisements).
• Two-way Communication: Features interactive exchanges where both sender and receiver engage in conversation.

Choosing Communication Modes

• Selecting the right communication mode depends on audience, message type, and communication objectives.
• Effective communication often involves a combination of different modes to enhance clarity and accuracy.