Module III: Effective Communication Quiz
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Questions and Answers

Which of the following is a mode of communication that uses electronic devices?

  • Non-Verbal Communication
  • Digital Communication (correct)
  • Verbal Communication
  • Written Communication
  • What does non-verbal communication involve?

    Body language, facial expressions, gestures, and eye contact.

    Visual communication is effective in presenting complex data.

    True

    Which type of communication follows a predefined structure and is used in professional settings?

    <p>Formal Communication</p> Signup and view all the answers

    One-way communication involves the sender transmitting information without expecting ______.

    <p>immediate feedback</p> Signup and view all the answers

    What is interpersonal communication?

    <p>Communication that occurs between individuals or small groups.</p> Signup and view all the answers

    Mass communication is aimed at a small audience.

    <p>False</p> Signup and view all the answers

    Match the following modes of communication with their characteristics:

    <p>Verbal Communication = Involves spoken words Written Communication = Uses written words Digital Communication = Utilizes electronic devices Non-Verbal Communication = Includes body language and gestures</p> Signup and view all the answers

    Which of the following is an example of group communication?

    <p>Video conferences</p> Signup and view all the answers

    Study Notes

    Modes of Communication

    • Verbal Communication: Involves spoken words through face-to-face interactions, phone calls, video calls, meetings, and presentations.
    • Written Communication: Uses written words to convey messages; includes emails, letters, memos, reports, and documents.
    • Non-Verbal Communication: Encompasses body language, facial expressions, gestures, and eye contact, conveying emotions and attitudes.
    • Visual Communication: Utilizes visual aids such as charts, graphs, images, and videos for clear presentation of complex information.
    • Digital Communication: Refers to communication through electronic devices and technologies, including emails, instant messaging, social media, and video conferencing.
    • Interpersonal Communication: Involves information exchange between individuals or small groups, essential for building relationships.
    • Group Communication: Takes place within a team or group, crucial for collaboration and decision-making, whether in-person or virtual.
    • Mass Communication: Distributes information to a wide audience via media channels like television, radio, newspapers, and the internet.
    • Formal Communication: Adheres to a predefined structure, often used in professional settings (e.g., memos, reports).
    • Informal Communication: Occurs casually without strict structure, includes casual conversations and social interactions.
    • One-way Communication: Involves information transmission from sender to receiver without expecting feedback (e.g., speeches, advertisements).
    • Two-way Communication: Features interactive exchanges where both sender and receiver engage in conversation.

    Choosing Communication Modes

    • Selecting the right communication mode depends on audience, message type, and communication objectives.
    • Effective communication often involves a combination of different modes to enhance clarity and accuracy.

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    Related Documents

    Module 3 Handout PDF

    Description

    Test your understanding of different modes of communication including verbal and written methods. This quiz covers key characteristics and advantages of each mode, enhancing your communication skills. Get ready to explore how effective communication can make a difference in various contexts.

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