Questions and Answers
Communication Channels refer to the means of communication from the blank to the receiver.
Sender
Telephone calls and presentations are blank means of communication.
verbal
Emails are a form of blank communication.
written
Written Communication is effective when large amounts of information have to be sent to blank people.
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Communication Channels such as Video Conferencing allow people in different parts of the world to hold blank.
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Oral communication can be conveyed through __as well as __through tone of voice and __
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The right channel must be chosen as only then will there be effective blank.
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Oral communication can be conveyed through ___ as well as ___ through tone of voice and ___
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The use of ___ enhances oral communication by adding emphasis and emotion to words.
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Non-verbal cues, such as ___, also play a crucial role in oral communication.
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Effective oral communication often requires the ability to interpret ___ from the speaker.
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Good listeners are essential in oral communication as they provide ___ that help shape the conversation.
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Study Notes
Communication Channels
- Communication channels refer to the means used for transmitting messages from the sender to the receiver.
- Effective communication is contingent upon selecting the appropriate channel.
- Verbal communication includes telephone calls and presentations, while written communication encompasses memos, reports, and emails.
- Oral communication can convey meaning through tone of voice; written communication lacks this nuance but is efficient for disseminating large amounts of information to many recipients.
- Misunderstandings in written communication can arise since recipients may not have immediate opportunities for questions or clarifications.
- Video conferencing serves as a communication channel that enables meetings among participants located in different geographical regions.
Exercises Overview
- Formal communication channels are often referred to as the "grapevine."
- Emails serve as an instantaneous method for written communication.
- Informational flow within organizations occurs in multiple directions: forward, backward, and sideways.
- Managers utilize face-to-face communication as an effective method for interaction in organizations.
Communication Channels
- Communication channels refer to the means by which information is transmitted from the sender to the receiver.
- Selecting the appropriate communication channel is crucial for effective communication.
- Verbal communication includes telephone calls and presentations.
- Written communication encompasses memos, reports, and emails.
- Oral communication is influenced by factors such as tone of voice.
- Written communication is advantageous for conveying large amounts of information to multiple recipients.
- Misinterpretations may occur in written communication due to the lack of opportunity for questions and clarifications.
- Video conferencing enables remote meetings among participants from different locations.
Exercises
- Formal communication channels are also referred to as the grapevine: True.
- Emails serve as an instantaneous medium for written communication: True.
- Information within an organization flows in multiple directions: forward, backward, and sideways: True.
- Face-to-face communication is a viable option for managers within organizations: True.
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Description
This quiz explores the concept of communication channels and their importance in effective communication. It distinguishes between verbal and written modes, highlighting examples such as telephone calls, emails, and presentations. Understanding these channels is crucial for ensuring clear and effective exchanges between sender and receiver.
