Effective Methods of Communication in the Workplace
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Questions and Answers

What is affective communication?

  • Exchange of emotions without using words
  • Non-verbal exchange of thoughts and opinions
  • Verbal exchange of thoughts and feelings that can arouse emotion (correct)
  • Written exchange of ideas and emotions

    • What is the medium of the message in verbal communication?

  • Visual
  • Non-verbal
  • Written
  • Oral (correct)

    • How does storytelling contribute to an organization?

  • Helps in the construction of shared meanings and clarifying fundamental values (correct)
  • Has no impact on organizational functions
  • Leads to misinterpretation of organizational goals
  • Increases confusion within the organization

    • Which method of communication involves gauging the person's response through body language?

    <p>Verbal communication</p> Signup and view all the answers

    What is the main type of verbal communication?

    <p>Both written and oral communication</p> Signup and view all the answers

    What is the relationship between the quality of stories that entrepreneurs tell and securing capital for their organizations?

    <p>The quality of stories directly impacts the capability of securing capital</p> Signup and view all the answers

    Which type of communication is described as crucial in the workplace and consists of traditional paper and pen documents, emails, and text chats?

    <p>Written communication</p> Signup and view all the answers

    What is the most suitable form of communication for detailed instructions, documentation, or remote communication?

    <p>Written communication</p> Signup and view all the answers

    Which form of communication mainly uses formal business proposals, press releases, and memos?

    <p>Written communication</p> Signup and view all the answers

    Which type of communication is described as being used effectively in organizations to communicate between locations, divisions, departments, and employees?

    <p>Social Media communication</p> Signup and view all the answers

    What is the main focus while evaluating the effectiveness of written communication?

    <p>Writing style, vocabulary, and grammar</p> Signup and view all the answers

    Which type of communication includes the spoken word and different types of informal and formal communications?

    <p>Verbal communication</p> Signup and view all the answers

    Which type of oral communication is commonly used in discussions and conversations?

    <p>The casual rumor mill or grapevine</p> Signup and view all the answers

    What are some examples of high-stakes communications mentioned in the text?

    <p>Presenting the venture capitalist with a business plan and asking for a raise</p> Signup and view all the answers

    What are some methods of written communication described in the text?

    <p>Traditional paper and pen documents, letters, text chats, emails, typed electronic documents, reports, SMS</p> Signup and view all the answers

    Which social media tool is specifically designed to create social media networks within a particular business domain?

    <p>Yammer</p> Signup and view all the answers

    What is the main focus when evaluating the effectiveness of written communication?

    <p>Writing style, vocabulary, grammar, and clarity</p> Signup and view all the answers

    What are some types of formal and informal communications mentioned in the text?

    <p>Formal: conferences and lectures, Informal: casual rumor mill or grapevine</p> Signup and view all the answers

    What is affective communication?

    <p>Affective communication is a spoken exchange of thoughts, opinions, and feelings that has the potential to arouse emotion in individuals engaged in the exchange.</p> Signup and view all the answers

    What is the main type of verbal communication?

    <p>The main types of verbal communication are oral and written communication.</p> Signup and view all the answers

    How does storytelling contribute to an organization?

    <p>Storytelling contributes to an organization by helping in the construction of shared meanings, clarifying fundamental values, and demonstrating the way things are.</p> Signup and view all the answers

    What are the different methods of communication commonly used in a workplace?

    <p>The different methods of communication commonly used in a workplace are verbal communication and storytelling.</p> Signup and view all the answers

    What is the relationship between the quality of stories that entrepreneurs tell and securing capital for their organizations?

    <p>The tone, strength, and frequency of the stories told by entrepreneurs relate to higher organizational commitment and can influence securing capital for their organizations.</p> Signup and view all the answers

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