12 Questions
What can the customer do when their current mobile plan contract expires?
They can continue with their existing plan without recontracting
What are the benefits of the new Biz+ plan?
Bigger data, more outgoing voice calls, increased SMS, and better device discounts
What is the policy for customers with SIM Only plans without a contract?
They can terminate their plan at any time without any charges
What has StarHub discontinued regarding their MultiSIM service?
MultiSIM service is no longer available for any of their plans
What happens to the unutilized data bundle in the new Biz+ plans?
The unutilized data bundle will not be carried forward or refunded
Will there be a Fair Usage Policy (FUP) implemented on the Unlimited minutes and Unlimited SMS in the Biz+ plans?
The text does not provide any information about a Fair Usage Policy (FUP)
What is the excessive usage threshold for local call minutes on a Biz+ plan?
More than 10,000 minutes per month
What is the charge per SMS for excessive usage on a Biz+ plan?
$0.0545 per SMS
If you are currently subscribed to the XL plan, what is the eligibility requirement to get the $500 handset upgrade voucher?
Complete 12 consecutive months of active service on the XL plan
What is the early recontract fee if you choose to recontract from the 13th to 20th month on a Biz+ Pro plan?
$300
Can the $500 handset voucher be used to offset the early recontract fee and upfront payment for a new device?
Yes, it can be used for both
If you are currently subscribed to a Biz+ Pro plan, what is the eligibility requirement to get the $500 handset upgrade voucher?
Complete 12 consecutive months of continuous active service on the Biz+ Pro plan
This quiz provides information on whether you can continue with your current mobile plan after the contract expires or if you have the option to recontract to a new plan for more benefits. It also covers details about terminating a SIM Only plan without a contract. Test your knowledge on mobile plan options!
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