Telstra 4G Plans Quiz: Find Your Best Mobile Plan

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Questions and Answers

Match the Telstra plan with the customer's needs: Unlimited national calls and texts with moderate data usage

Telstra Small Plan = Not recommended Telstra Medium Plan = Recommended Telstra Large Plan = Not suitable Telstra Extra Large Plan = Not suitable

Match the solution with the customer's issue: Frequently exceeding data limit halfway through the month

Upgrade to the Telstra Large Plan = Best solution Add a data pack to their current plan = Alternative solution Recommend monitoring and managing data usage more effectively = Suggestion Switch to a plan with a smaller data limit to save costs = Not recommended

Match the Telstra plan feature with its description: Balances affordability with data needs

Telstra Small Plan = Affordable but limited data Telstra Medium Plan = Affordable with moderate data Telstra Large Plan = Higher cost with more data Telstra Extra Large Plan = Expensive with extensive data

Match the customer's issue with the suitable response: Unhappy with current data limit

Upgrade to the Telstra Large Plan = Addressing high data usage Add a data pack to their current plan = Temporary fix Recommend monitoring and managing their data usage more effectively = Preventive measure Switch to a plan with a smaller data limit to save costs = Not effective for high usage Signup and view all the answers

Match the following features with the Telstra Premium Speed Plan:

Unlimited data = Available at the highest speed Discounts on Telstra TV subscriptions = Not a feature of this plan Free international calls to selected countries = Not a feature of this plan Dedicated technical support team access = Included in this plan Signup and view all the answers

Match the following broadband plans with their primary features:

Telstra Basic Plan = Entry-level plan with limited data and speed Telstra Standard Plan = Mid-tier plan with moderate data and speed limits Telstra Entertainment Plan = Includes entertainment add-ons like TV subscriptions Telstra Premium Speed Plan = Offers unlimited data at the highest available speed Signup and view all the answers

Match the following scenarios with the recommended broadband plans:

Moving to a new home, needs reliable internet for online gaming, streaming HD video, and home office use = Telstra Premium Speed Plan Looking for a budget-friendly option with basic internet needs = Telstra Basic Plan Interested in additional entertainment services like TV subscriptions = Telstra Entertainment Plan Seeking a balance between speed and affordability = Telstra Standard Plan Signup and view all the answers

Match the following incorrect feature descriptions with the correct Telstra Premium Speed Plan feature:

Limited data and speed = Not applicable to this plan No access to technical support team = Access to dedicated technical support team included Does not support high-demand online activities like gaming and HD streaming = Supports high-demand online activities Lower speeds and capacity compared to other plans = Offers unlimited data at the highest speeds available Signup and view all the answers

Match the following features with the corresponding Telstra broadband plan:

Unlimited data at the highest available speed = Telstra Premium Speed Plan Discounts on Telstra TV subscriptions = Telstra Entertainment Plan Free international calls to selected countries = Telstra Standard Plan Access to a dedicated technical support team = Telstra Basic Plan Signup and view all the answers

Match the following Telstra plans with the recommended customer needs:

Telstra Small Plan = Customers seeking unlimited national calls and texts with low data usage Telstra Medium Plan = Customers seeking unlimited national calls and texts with moderate data usage Telstra Large Plan = Customers seeking high data limits and international calling options Telstra Extra Large Plan = Customers seeking unlimited data usage and premium entertainment streaming Signup and view all the answers

Match the following scenarios with the recommended Telstra broadband plan:

Family moving to a new home needs reliable internet for online gaming, HD video streaming, and home office use = Telstra Premium Speed Plan Customer looking for a balance of affordability and data needs = Telstra Basic Plan Household requiring unlimited national calls and texts with moderate data usage = Telstra Standard Plan Individual frequently exceeding data limit halfway through the month = Telstra Entertainment Plan Signup and view all the answers

Match the following customer issues with the appropriate responses:

Unhappy with current data limit = Upgrade to the Telstra Large Plan Frequently exceeding data limit halfway through the month = Add a data pack to their current plan Seeking to save costs on their mobile plan = Switch to a plan with a smaller data limit Needing better control over data usage = Recommend monitoring and managing their data usage more effectively Signup and view all the answers

Match the following customer needs with the suitable Telstra broadband plan recommendation:

High-speed internet for heavy internet users or households with multiple users = Telstra Premium Speed Plan Ideal for light internet usage and basic connectivity needs = Telstra Basic Plan Best option for entertainment enthusiasts with streaming services = Telstra Entertainment Plan Suitable for general internet browsing and email usage = Telstra Standard Plan Signup and view all the answers

Match the following actions with the customer's needs:

Upgrading to higher data limit plan = Customer unhappy with frequently exceeding current limit Adding a data pack to increase data allowance = Customer seeking short-term boost in data usage Monitoring and managing data effectively = Customer looking to optimize current plan benefits Downgrading to a smaller data limit for budget reasons = Customer wanting to reduce monthly expenses Signup and view all the answers

Match the following issues with the appropriate Telstra plan recommendations:

Frequent international calling needs = Telstra Extra Large Plan Limited budget but moderate data usage = Telstra Medium Plan Heavy streaming and high data consumption = Telstra Large Plan Basic communication needs with minimal data usage = Telstra Small Plan Signup and view all the answers

Match the following activities with the appropriate Telstra broadband plan option:

Heavy online activities like gaming and HD streaming = Telstra Premium Speed Plan Light internet usage for checking emails and basic browsing = Telstra Basic Plan Frequent streaming of entertainment content on multiple devices = Telstra Entertainment Plan Moderate internet usage for social media and occasional video streaming = Telstra Standard Plan Signup and view all the answers

Match the following customer concerns with the suitable solutions:

Exceeding data halfway through the month = Upgrade to a plan with higher data limits Seeking more entertainment options on their plan = Switch to Telstra Extra Large Plan Wanting more flexibility in plan features = Customize plan by adding relevant add-ons Looking for better network coverage in remote areas = Upgrade to a premium network coverage plan Signup and view all the answers

Match the given customer requirements with the most suitable Telstra broadband plan choice:

Need for unlimited data at high speeds to support multiple users in a household = Telstra Premium Speed Plan Desire for cost-effective basic internet connectivity without excessive features = Telstra Basic Plan Preference for added entertainment services like TV subscriptions alongside internet access = Telstra Entertainment Plan Requirement for reliable internet connection with moderate data and communication needs = Telstra Standard Plan Signup and view all the answers

Match the following user profiles with their corresponding recommended Telstra broadband plans:

Tech-savvy family engaging in high-demand online activities = Telstra Premium Speed Plan Individual seeking budget-friendly internet access for essential tasks = Telstra Basic Plan Household focused on entertainment services like streaming and content consumption = Telstra Entertainment Plan Small business requiring stable internet connection for daily operations = Telstra Standard Plan Signup and view all the answers

Match the following Telstra plans with their key features:

Telstra Small Plan = Basic national calls and texts with limited data allowance Telstra Medium Plan = Balances affordability with moderate data needs Telstra Large Plan = High data limits suitable for heavy users Telstra Extra Large Plan = Unlimited data usage and premium entertainment options Signup and view all the answers

Study Notes

Telstra offers mobile plans catering to different needs, with the Medium Plan being recommended for customers seeking unlimited national calls and texts with moderate data usage.
The Telstra Medium Plan strikes a balance between affordability and providing the necessary data for most customers.
In a scenario where a customer frequently exceeds their data limit, upgrading to the Telstra Large Plan is suggested to address the issue effectively.
The Telstra Premium Speed Plan distinguishes itself by offering unlimited data at the highest available speed, making it suitable for heavy internet users or households with multiple users.
For activities like online gaming, HD video streaming, and home office use, the Telstra Premium Speed Plan is recommended for a family moving to a new home.
Understanding the specific needs of customers is crucial in recommending the most suitable Telstra plan to enhance their satisfaction.
It is important to consider customers' data usage patterns and preferences when suggesting a plan to ensure it meets their requirements effectively.

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Description

Test your knowledge about Telstra's mobile plans by choosing the most suitable plan based on specific requirements. This quiz includes questions about different Telstra plan options and their features.

Quiz: Telstra's Mobile Plans - Which Plan to Choose?

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