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Questions and Answers
What is the key feature that distinguishes the Telstra Premium Speed Plan from other broadband plans?
What is the key feature that distinguishes the Telstra Premium Speed Plan from other broadband plans?
- Access to a dedicated technical support team
- Unlimited data at the highest available speed (correct)
- Free international calls to selected countries
- Discounts on Telstra TV subscriptions
Which type of household would benefit the most from the Telstra Premium Speed Plan?
Which type of household would benefit the most from the Telstra Premium Speed Plan?
- Households needing technical support assistance
- Households interested in discounts on TV subscriptions
- Households focused on international calling
- Households with high internet usage and multiple users (correct)
For a family with diverse internet needs including online gaming and streaming HD video, which Telstra broadband service is most suitable?
For a family with diverse internet needs including online gaming and streaming HD video, which Telstra broadband service is most suitable?
- Telstra Standard Plan
- Telstra Entertainment Plan
- Telstra Premium Speed Plan (correct)
- Telstra Basic Plan
What feature of the Telstra Premium Speed Plan makes it appealing to heavy internet users?
What feature of the Telstra Premium Speed Plan makes it appealing to heavy internet users?
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Which feature is NOT specifically mentioned as a benefit of the Telstra Premium Speed Plan?
Which feature is NOT specifically mentioned as a benefit of the Telstra Premium Speed Plan?
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Study Notes
Telstra Mobile Plans
- Telstra Medium Plan is ideal for customers with moderate data needs and unlimited national calls and texts
- This plan balances affordability with the data most customers need
Upgrading Mobile Plans
- If a customer frequently exceeds their data limit, upgrading to the Telstra Large Plan provides a higher data limit to address this issue
- Monitoring and managing data usage is not a suitable solution for customers who consistently exceed their limit
Telstra Broadband Services
- Telstra Premium Speed Plan offers unlimited data at the highest available speed, making it suitable for heavy internet users or households with multiple users
- This plan is ideal for high-demand online activities such as online gaming, streaming HD video, and home office use
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