64 Questions
It includes classified newspaper advertisements, magazines, and journals.
Advertising
provide important services to both the employer and the job seeker.
Educational Institution Placement Services
these agencies help employers design testing programs, job analysis and evaluation.
Public Employment Agencies and Private Employment Agencies
using the web, the job seekers registers with the employment service and electronically submits resume-type information
Web-based Employment Services
Organization turns over certain of its function to any outsidr agency that has specialization of recruiting, selecting, and hiring employees.
Outsourcing
Employers cannot discriminate against an individual with disability as long as a person is otherwise qualified for the job.
Hiring people with disabilities
managing others through leadership and personal influence.
Supervision
dislike applicants who takes over the interview
HR people
almost all the recruiters interviewed resort to "eye scanning" a resume
scanning resources
A____is preferable since manager is always in a hurry to finish everything on his table.
one-page resume
employers now often try to reduce the list of candidates further by conducting telephone interviews.
the interview
typical interview process is around
two to three hours long
their primary job is to see that the work performed by employees is completed on time and at the highest level of quality.
supervisors
supervisors are required to communicate with a variety of personnel in the course of their jobs.
supervisor as communicator
it is part of the supervisor's responsibility to demonstrate to workers exactly how certain procedures are performed.
supervisor as trainer
for a supervisors, life is a learning process
supervisor as student
supervisor are responsible for setting goals for themselves and their subordinates
supervisor as goal setter
it is the supervisor's job to evaluate workers on a regular basis
supervisors as evaluator
supervisors need to be aware of the needs of their subordinates
supervisors as human resource specialist
in today's business environment, supervisors must be computer proficient
supervisors as computer expert
the supervisor is inextricably linked to the production of goods and services
supervisors as producer
supervisors must be particularly effective in an advisory role
supervisor as adviser
an idea champion is an individual who generates a new idea or believes in the value of a new idea and supports it in the face of potential obstacles.
supervisors as idea champion
contemporary supervisors exemplify the prototypical knowledge workers that the business world beginning to demand
supervisor as environmental watchdog
the emergence of large international businesses is creating a new demand for supervisors who can manage effectively in difficult circumstances
supervisors as international managers
they are the backbone of the business world
supervisors
method by which the job performance of an employee is evaluated (in terms of quality, quantity, cost and time) typically by corresponding manager or supervisor
performance appraisal
a common approach to assess performance is to use a numerical or scalar rating system whereby managers are asked to score an individual against a number of objectives attributes.
methods
rely on factors such as integrity and conscientiousness are also commonly used by businesses.
trait-based systems
one method of providing performance feedback is through____
performance appraisal
performance appraisals should match the job descriptions and standards set for performance objectives
appraisals match the job descriptions
appraisals should be able to stand legal tests of reliability and validity.
appraisals are legally compliant
the supervisor or manager conducting appraisal should be trained in the use of the evaluation tool and conducting the appraisal
appraisers should be trained
it is important to the company and the employee to provide consistent moniroting and follow-up after the formal appraisal is given
appraisal systems require follow-up
is the advancement of an employee's rank or position in an organizational hierarchy system
promotion
is a step by step specification of an employment position's requirements, functions and procedures.
job analysis
workers job activities or what workers actually do on the job
job content
refers to the conditions under which the work is performed and the demands such jobs impose on the worker.
job context
refer to the worker qualifications needed to perform the job successfully.
worker requirements
the body of information one needs to perform the job
knowledge
the capability to perform a learned motor task
skill
the capability needed to perform a non-motor task
ability
an individual's traits or his willingness/ability to adapt to the circumstances in the environment
personal characteristics
proof or documentation that an individual possesses certain competencies
credentials
is the process of systematically determining a relative internal value of a job in an organization
job evaluation
4 major methods of job evaluation
job ranking, job classification, factor comparison, and the point method
this method is the simplest and easiest job evaluation method
job ranking
this method uses job classes or job groups to provide more customization in the evaluation
job classification
this method is more scientific and complex than any other method
factor comparison
it measures performance through scales and job factors rather than focusing on entire job functions and ranking employees against each other.
point method
usually seen as the most reliable and valid evaluation method
consideration
is a tool used by management for a variety of purposes to further the existence of the company
compensation
the person who seems to get away with doing a whole lot of nothing
the lazy lump
trying to change someone's attitude can taje a great deal of patience, determination and commitment
the piss-poor attitude
the excuses people come up with truly amaze me
the excuse meister
this can be one of the most difficult problems to take care of
the inherited poor performer
commonly referred to as the Taft-Harley Act had two primary purposes
Labor Management Relations Act
any factor that enables or motivates a particular course of action
incentive
are said to exist where an agent can expect some form of material reward-especially money- in exchange for acting in a particular way
renumerative incentives
are said to exist where a particular choice is widely regarded as the right thing to do
moral incentives
are said to exist where a person can expect that the failure to act in a particular way will result in physical force being used against them
coercive incentives
a worker is paid straight for the number of pieces he produces per day
straight piece rate
a worker is paid straight for output set by management
straight piece rate with a guaranteed base wage
W=RT+(P/100) (S-T) R
halsey plan
Study Notes
Employment Agencies
- Provide important services to both employers and job seekers
- Help employers design testing programs, job analysis, and evaluation
- Allow job seekers to register and electronically submit resume-type information
Recruitment
- Organizations may outsource recruitment to specialized agencies
- Employers cannot discriminate against individuals with disabilities as long as they are qualified for the job
- Managers often use "eye scanning" to quickly review resumes
- Telephone interviews may be used to further narrow down candidate lists
Supervisors
- Responsible for ensuring work is completed on time and at a high level of quality
- Communicate with various personnel and demonstrate procedures to workers
- Evaluate workers regularly and set goals for themselves and subordinates
- Need to be aware of subordinates' needs and be computer proficient
- Play a key role in producing goods and services and are effective in an advisory role
Performance Appraisal
- Method of evaluating employee job performance in terms of quality, quantity, cost, and time
- Typically conducted by a corresponding manager or supervisor
- Numerical or scalar rating systems are commonly used to assess performance
- Performance feedback is provided through appraisal and should match job descriptions and standards
- Appraisals should be reliable, valid, and legally sound
Job Analysis and Evaluation
- Job description: a step-by-step specification of an employment position's requirements, functions, and procedures
- Job specifications: worker qualifications needed to perform the job successfully
- Job requirements: the body of information one needs to perform the job
- Competency: proof or documentation that an individual possesses certain skills
- Job evaluation: the process of determining a relative internal value of a job in an organization
Methods of Job Evaluation
- Simple method: the simplest and easiest job evaluation method
- Classification method: uses job classes or job groups to provide customization in the evaluation
- Factor comparison method: more scientific and complex than other methods
- Point method: measures performance through scales and job factors, considered the most reliable and valid evaluation method
Motivation and Incentives
- Motivation: any factor that enables or motivates a particular course of action
- Incentives: material rewards, especially money, in exchange for acting in a particular way
- Moral incentives: where a particular choice is widely regarded as the right thing to do
- Coercive incentives: where a person can expect physical force to be used against them if they fail to act in a particular way
- Piece-rate system: a worker is paid for the number of pieces produced per day
- Wage payment formula: W=RT+(P/100) (S-T) R
This quiz covers various types of media channels, including classified newspaper advertisements, magazines, and journals. It assesses your understanding of the different platforms used for advertising and publishing.
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