Mastering the Art of Dealing with Workplace Jerks
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Questions and Answers

What did a study find about how respondents viewed conflict involving women?

  • They viewed it more negatively than conflict involving men and women. (correct)
  • They did not have an opinion on conflict involving women.
  • They viewed it the same as conflict involving men and women.
  • They viewed it more positively than conflict involving men and women.
  • What cultural language negatively describes conflicts among women?

  • There is a cultural language that negatively describes conflicts among women. (correct)
  • There is a cultural language that positively describes conflicts among women.
  • There are corresponding terms to refer to other types of conflict.
  • There is no cultural language that negatively describes conflicts among women.
  • How might bias against female-female conflict affect hiring and promotions for women?

  • It might lead to more opportunities for women in the workplace
  • It might hinder hiring and promotions for women. (correct)
  • It might lead to more collaborative and effective ways of dealing with workplace conflict.
  • It might have no effect on hiring and promotions for women.
  • Study Notes

    • Conflict can be a way of life for some people, leading to bullying and a negative organizational culture.
    • Jerks who demean and de-energize others are easy to spot.
    • These individuals are confrontational and unable to collaborate or appreciate other perspectives.
    • Organizations can screen potential hires to avoid letting jerks into the system.
    • Quitting may be an extreme option for dealing with a jerk.
    • Avoiding the jerk as much as possible and learning not to care is a good strategy.
    • One CEO coped with a screaming board member by doing her nails and reasoning with him afterwards.
    • Maintaining control is important when dealing with a jerk.
    • The No A****** Rule by Robert Sutton is a book that addresses working with jerks.
    • Jerks are often associated with power dynamics and may kiss up to those above them while kicking those beneath them.

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    Do you know how to deal with workplace jerks? Take this quiz and find out! Learn strategies for coping with confrontational and demeaning individuals, from avoiding them to maintaining control in difficult situations. Discover the power dynamics behind workplace jerks and explore options for screening potential hires to avoid letting jerks into your organization. Test your knowledge and find new ways to create a positive organizational culture. Get ready to master the art of dealing with workplace jerks!

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