5 Questions
Which column in the Concur Check Request Spreadsheet should be deleted before filling out the spreadsheet?
Column B
What should be entered in the 'Notes' column of the Concur Check Request Spreadsheet for a credit card issue?
TRXN ERROR
What should be entered in columns Q and R of the Concur Check Request Spreadsheet to indicate a refund for an expired voucher older than 45 days and a hotel booking, respectively?
Y, N
What does the abbreviation 'TRXN' stand for in the Concur Check Request Spreadsheet?
Transaction Error
What information does Athena fill in the Concur Check Request Spreadsheet?
Vendor Code and Address
Test your knowledge on manual refunds and check logs for bank transfers in the EU and check requests in North America. Learn about the reasons for manual refunds and how they are processed, including discretionary refunds and technical errors. Explore Travelzoo's authorization process and the challenges of refunding payments back to the member's original form of payment.
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