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Questions and Answers
Which payment method is used for refunds to a member's PayPal account?
Which payment method is used for refunds to a member's PayPal account?
- Credit card
- PayPal (correct)
- Check
- Bank transfer
If a member purchased a voucher in a different site edition but can provide a local address, in which currency will the refund be made?
If a member purchased a voucher in a different site edition but can provide a local address, in which currency will the refund be made?
- Local purchase currency (correct)
- Home country currency
- USD
- Original purchase currency
If a member purchased a voucher in a different site edition and does not have a local address, what will the Tier II agent do?
If a member purchased a voucher in a different site edition and does not have a local address, what will the Tier II agent do?
- Convert the original purchase amount into the member's local currency
- Request a check refund in the member's local currency
- Request a check refund in the original purchase currency
- Refund in the member's home country currency (correct)
When a member has multiple vouchers to manually refund for different merchants, how should the refund items be listed?
When a member has multiple vouchers to manually refund for different merchants, how should the refund items be listed?
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Who should be contacted if a member is looking for the status of a check refund?
Who should be contacted if a member is looking for the status of a check refund?
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