Mastering Manual Check Requests and Concur in North America
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Questions and Answers

Which payment method is used for refunds to a member's PayPal account?

  • Credit card
  • PayPal (correct)
  • Check
  • Bank transfer

    • If a member purchased a voucher in a different site edition but can provide a local address, in which currency will the refund be made?

  • Local purchase currency (correct)
  • Home country currency
  • USD
  • Original purchase currency

    • If a member purchased a voucher in a different site edition and does not have a local address, what will the Tier II agent do?

  • Convert the original purchase amount into the member's local currency
  • Request a check refund in the member's local currency
  • Request a check refund in the original purchase currency
  • Refund in the member's home country currency (correct)

    • When a member has multiple vouchers to manually refund for different merchants, how should the refund items be listed?

    <p>Listed separately for each merchant</p> Signup and view all the answers

    Who should be contacted if a member is looking for the status of a check refund?

    <p>Matt Ziegler</p> Signup and view all the answers

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