Mastering Conflict Resolution
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Questions and Answers

Which of the following is a common consequence of conflicts in an organization?

  • Increased cooperation among individuals
  • Enhanced negotiation skills among individuals
  • Decreased interaction among individuals (correct)
  • Improved attitudes and opinions among individuals

    • What is the ideal way to resolve conflicts in an organization?

  • Ignoring conflicts and hoping they go away
  • Avoiding conflicts altogether
  • Resolving conflicts through negotiation (correct)
  • Allowing conflicts to escalate

    • Why is it important to resolve conflicts quickly in an organization?

  • To encourage conflicts among individuals
  • To enhance diversity and inclusion
  • To prevent negative consequences and promote cooperation (correct)
  • To increase competition among individuals

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