Podcast
Questions and Answers
Which strategy is recommended to soften a disagreement?
Which strategy is recommended to soften a disagreement?
- Pretend to be in the middle or unsure about your position
- Show that you understand the other person's opinion
- Apologize before introducing your disagreement
- All of the above (correct)
What is a polite way to introduce a disagreement?
What is a polite way to introduce a disagreement?
- I see what you're saying but I think...
- I respect your point but from my perspective...
- I take your point but that isn't the way I see it; instead, I think that...
- All of the above (correct)
Which phrase indicates that you understand the other person's opinion?
Which phrase indicates that you understand the other person's opinion?
- I'm not sure I agree with you on...
- I'm afraid I disagree.
- I don't think you and I have the same opinion on this issue. (correct)
- I'm sorry but I have to disagree with you on...
What is a recommended way to respond to a valid point made by the other person?
What is a recommended way to respond to a valid point made by the other person?
What is the purpose of using strategies to soften a disagreement?
What is the purpose of using strategies to soften a disagreement?