Mastering Negotiation and Conflict Resolution
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Questions and Answers

What is the main purpose of negotiation in conflict resolution?

  • To avoid the other person
  • To argue with the other person
  • To prove the other person wrong
  • To resolve the conflict in a peaceful manner (correct)

    • What does negotiation entail in conflict resolution?

  • Not sharing expectations
  • Ignoring the feelings of the other person
  • Bringing those who are at odds together (correct)
  • Avoiding discussing what they want and don’t want

    • What does negotiation require in conflict resolution?

  • Avoiding the other person
  • An inability to tolerate
  • The ability and a culture of tolerance (correct)
  • A culture of intolerance

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