Mastering Communication

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Questions and Answers

Which of the following is NOT a type of territory mentioned in the text?

  • Primary territories
  • Public territories
  • Tertiary territories (correct)
  • Secondary territories

According to the text, what is a key principle of the Trauma-Informed Approach?

  • Physical and emotional safety
  • Choice and control
  • Empowerment
  • All of the above (correct)

What type of communication practice involves assessing what is occurring within all the people involved?

  • Contextual communication
  • Intrapersonal communication (correct)
  • Interpersonal communication
  • Non-verbal communication

What type of data includes information that the client, family, and friends have shared?

<p>Subjective data (C)</p> Signup and view all the answers

Which of the following is NOT a type of question mentioned in the text?

<p>Reflective questions (A)</p> Signup and view all the answers

What is the purpose of therapeutic communication according to the text?

<p>All of the above (D)</p> Signup and view all the answers

Which of the following is NOT a primary emotion mentioned in the text?

<p>Jealous (C)</p> Signup and view all the answers

What shapes emotional responses according to the text?

<p>All of the above (D)</p> Signup and view all the answers

What is a physiological response mentioned in the text?

<p>All of the above (D)</p> Signup and view all the answers

What is a cognitive interpretation mentioned in the text?

<p>Impulse control (C)</p> Signup and view all the answers

Which one of these refers to the internal cognitive processes of sending, receiving, and understanding a message?

<p>Encoding and decoding (B)</p> Signup and view all the answers

Which one of these refers to the interference in the encoding and decoding process, leading to different interpretations?

<p>Semantic noise (D)</p> Signup and view all the answers

Which one of these considers previous interpersonal history and relationships with a person?

<p>Relational context (B)</p> Signup and view all the answers

Which one of these includes aspects of identity like culture, gender, sexuality, ethnicity, and ability?

<p>Cultural context (D)</p> Signup and view all the answers

Which one of these involves reflecting on our actions and communication regarding what is right or wrong?

<p>Communication ethics (A)</p> Signup and view all the answers

Which one of these refers to effective and appropriate communication patterns and the ability to adapt in different contexts?

<p>Communication competence (D)</p> Signup and view all the answers

Which one of these can be verbal, non-verbal, or written, with various forms and models?

<p>Non-verbal communication (C)</p> Signup and view all the answers

Which one of these includes paralanguage, kinesics, vocalics, proxemics, personal presentation, and non-verbal cues that convey interpersonal and emotional messages?

<p>Non-verbal communication (A)</p> Signup and view all the answers

Which one of these refers to the interference caused by talking, cars, and construction that can affect communication?

<p>Environmental noise (A)</p> Signup and view all the answers

Which one of these refers to stated rules or unstated norms that guide communication?

<p>Social context (B)</p> Signup and view all the answers

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Study Notes

Communication Definitions and Non-Verbal Communication

  • Communication involves sending and receiving symbolic cues to generate meaning.
  • Encoding and decoding are the internal cognitive processes of sending, receiving, and understanding a message.
  • Environmental noise, such as talking, cars, and construction, can interfere with communication.
  • Semantic noise refers to the interference in the encoding and decoding process, leading to different interpretations.
  • Physical and psychological contexts can affect communication, including factors like size, layout, temperature, and emotional state.
  • Social context involves stated rules or unstated norms that guide communication.
  • Relational context considers previous interpersonal history and relationships with a person.
  • Cultural context includes aspects of identity like culture, gender, sexuality, ethnicity, and ability.
  • Communication ethics involves reflecting on our actions and communication regarding what is right or wrong.
  • Communication competence refers to effective and appropriate communication patterns and the ability to adapt in different contexts.
  • Communication can be verbal, non-verbal, or written, with various forms and models.
  • Non-verbal communication includes paralanguage, kinesics, vocalics, proxemics, personal presentation, and non-verbal cues that convey interpersonal and emotional messages.

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