Mastering Communication in Microsoft 365

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Questions and Answers

What is one of the common themes used to inform the Communication Competency within the Microsoft 365 Maturity Model?

  • The time when the communication is sent/published
  • Consistency of tone, voice, and (correct)
  • The purpose of the communication
  • The number of words used in the communication

What is the main requirement for a communication to be considered effective, according to the text?

  • Using the fewest possible words
  • Sending/publishing the communication at the right time
  • Delivering the message consistently
  • Having a clear purpose and achieving that purpose (correct)

What is the level of standardization of the 7 Principles of Communication mentioned in the text?

  • Level 200
  • Standardized within the Microsoft 365 Maturity Model
  • Highly standardized
  • Not standardized (correct)

Who may find the interpretation of the principles helpful, according to the text?

<p>Non-communications professionals (A)</p>
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What is the purpose of including the principles of communication in a communications strategy, maturity assessment, or technology selection, according to the text?

<p>To achieve effective communication (C)</p>
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