Mastering Communication in Microsoft 365
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Questions and Answers

What is one of the common themes used to inform the Communication Competency within the Microsoft 365 Maturity Model?

  • The time when the communication is sent/published
  • Consistency of tone, voice, and (correct)
  • The purpose of the communication
  • The number of words used in the communication
  • What is the main requirement for a communication to be considered effective, according to the text?

  • Using the fewest possible words
  • Sending/publishing the communication at the right time
  • Delivering the message consistently
  • Having a clear purpose and achieving that purpose (correct)
  • What is the level of standardization of the 7 Principles of Communication mentioned in the text?

  • Level 200
  • Standardized within the Microsoft 365 Maturity Model
  • Highly standardized
  • Not standardized (correct)
  • Who may find the interpretation of the principles helpful, according to the text?

    <p>Non-communications professionals</p> Signup and view all the answers

    What is the purpose of including the principles of communication in a communications strategy, maturity assessment, or technology selection, according to the text?

    <p>To achieve effective communication</p> Signup and view all the answers

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