Podcast
Questions and Answers
What is the primary objective of a firm pursuing a 'harvest' strategy?
What is the primary objective of a firm pursuing a 'harvest' strategy?
In the General Electric approach to portfolio planning, what does the evaluation of a business's 'strengths' and 'industry attractiveness' determine?
In the General Electric approach to portfolio planning, what does the evaluation of a business's 'strengths' and 'industry attractiveness' determine?
Within the General Electric approach, what does a 'yellow' rating typically signify?
Within the General Electric approach, what does a 'yellow' rating typically signify?
What is the primary purpose of a marketing plan?
What is the primary purpose of a marketing plan?
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A well-designed marketing plan should achieve which of the goals?
A well-designed marketing plan should achieve which of the goals?
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Who is typically responsible for creating marketing plans at the divisional level?
Who is typically responsible for creating marketing plans at the divisional level?
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Which of the following is a key function of a marketing plan?
Which of the following is a key function of a marketing plan?
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What is the role of market research in the context of a marketing plan?
What is the role of market research in the context of a marketing plan?
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Which of the following is NOT a characteristic typically associated with Innovators?
Which of the following is NOT a characteristic typically associated with Innovators?
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What is the primary motivation that drives Thinkers?
What is the primary motivation that drives Thinkers?
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Which characteristic distinguishes Achievers from Thinkers?
Which characteristic distinguishes Achievers from Thinkers?
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Which consumer behavior is most typical of Thinkers, despite having sufficient income?
Which consumer behavior is most typical of Thinkers, despite having sufficient income?
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What aspect of life do Achievers prioritize when structuring their social interactions?
What aspect of life do Achievers prioritize when structuring their social interactions?
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What makes Innovators different from Achievers and Thinkers, when purchasing a product?
What makes Innovators different from Achievers and Thinkers, when purchasing a product?
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What lifestyle component do achievers value, when it comes to their own predictability?
What lifestyle component do achievers value, when it comes to their own predictability?
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Which of the following is a core trait of achievers?
Which of the following is a core trait of achievers?
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What does CLV segmenting primarily take into account?
What does CLV segmenting primarily take into account?
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Which of the following best describes demographic segmentation?
Which of the following best describes demographic segmentation?
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How does the family life cycle influence marketing strategies?
How does the family life cycle influence marketing strategies?
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What is the primary purpose of sales forecasting?
What is the primary purpose of sales forecasting?
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When forecasting sales, what is 'market potential'?
When forecasting sales, what is 'market potential'?
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Why do stores ask for your zip code at checkout?
Why do stores ask for your zip code at checkout?
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What is the 'company’s sales potential'?
What is the 'company’s sales potential'?
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What is the primary goal of geocoding?
What is the primary goal of geocoding?
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Which of the following best exemplifies geodemographics?
Which of the following best exemplifies geodemographics?
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Which of the following is the most accurate description of 'Judgment techniques' in forecasting?
Which of the following is the most accurate description of 'Judgment techniques' in forecasting?
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What is the primary benefit of using customer surveys for sales forecasting?
What is the primary benefit of using customer surveys for sales forecasting?
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What does population density typically influence in business strategy?
What does population density typically influence in business strategy?
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Which factor is LEAST likely to be considered in psychographic segmentation?
Which factor is LEAST likely to be considered in psychographic segmentation?
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What is a key limitation of customer and channel surveys in forecasting?
What is a key limitation of customer and channel surveys in forecasting?
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In what areas are surveys most effective?
In what areas are surveys most effective?
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In which market types are customer surveys primarily used?
In which market types are customer surveys primarily used?
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What psychological phenomenon describes people's tendency to rush to buy a product when others are also interested?
What psychological phenomenon describes people's tendency to rush to buy a product when others are also interested?
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How does social situation influence purchase behavior, as demonstrated by the example of Girl Scouts selling cookies?
How does social situation influence purchase behavior, as demonstrated by the example of Girl Scouts selling cookies?
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Which factor is NOT mentioned as influencing shopping behavior based on time?
Which factor is NOT mentioned as influencing shopping behavior based on time?
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What might encourage a consumer to spend more at the grocery store?
What might encourage a consumer to spend more at the grocery store?
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Which scenario best illustrates an emergency purchase?
Which scenario best illustrates an emergency purchase?
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What effect does being a 'morning person' or 'evening person' have on consumers?
What effect does being a 'morning person' or 'evening person' have on consumers?
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What can be a reason for preferring gift certificates over physical gifts?
What can be a reason for preferring gift certificates over physical gifts?
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How does necessity generally affect time spent shopping?
How does necessity generally affect time spent shopping?
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Which of the following illustrates a shift in marketing budget allocation?
Which of the following illustrates a shift in marketing budget allocation?
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What is the primary focus of green marketing?
What is the primary focus of green marketing?
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What is the purpose of a company's mission statement?
What is the purpose of a company's mission statement?
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What is the definition of Strategic Business Units (SBUs)?
What is the definition of Strategic Business Units (SBUs)?
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What are 'objectives' in the context of organizational planning?
What are 'objectives' in the context of organizational planning?
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Which statement is most accurate regarding the publication of organizational objectives?
Which statement is most accurate regarding the publication of organizational objectives?
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In business strategy, what are 'strategies' primarily concerned with?
In business strategy, what are 'strategies' primarily concerned with?
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Which of the following would be considered a tactic in a marketing strategy?
Which of the following would be considered a tactic in a marketing strategy?
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Flashcards
Harvest
Harvest
A strategy where a firm reduces investment in a product to generate short-term profits.
Divest
Divest
The action of selling or dropping a product or business from a firm.
General Electric Approach
General Electric Approach
A portfolio-planning method assessing business strengths and industry attractiveness.
Investment strategies
Investment strategies
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Marketing plan
Marketing plan
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Customer needs and wants
Customer needs and wants
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Mission statement
Mission statement
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Value proposition
Value proposition
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Artificial Intelligence (AI)
Artificial Intelligence (AI)
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Green Marketing
Green Marketing
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Strategic Business Units (SBUs)
Strategic Business Units (SBUs)
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Objectives
Objectives
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Strategies
Strategies
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Tactics
Tactics
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Innovators
Innovators
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Thinkers
Thinkers
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Achievers
Achievers
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Experiencers
Experiencers
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Self-esteem in Innovators
Self-esteem in Innovators
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Consumption behavior of Achievers
Consumption behavior of Achievers
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Role of Image for Innovators
Role of Image for Innovators
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Characteristics of Thinkers
Characteristics of Thinkers
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Crowding
Crowding
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Herd behavior
Herd behavior
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Social situation impact
Social situation impact
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Shopping under time pressure
Shopping under time pressure
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Emergency purchases
Emergency purchases
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Hungry shopping
Hungry shopping
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Gift shopping urgency
Gift shopping urgency
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Time of day effects
Time of day effects
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Customer Lifetime Value (CLV)
Customer Lifetime Value (CLV)
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Demographic Segmentation
Demographic Segmentation
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Family Life Cycle
Family Life Cycle
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Geographic Segmentation
Geographic Segmentation
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Geocoding
Geocoding
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Geodemographics
Geodemographics
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Customer Profiles
Customer Profiles
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Psychographic Segmentation
Psychographic Segmentation
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Sales Forecast
Sales Forecast
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Market Potential
Market Potential
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Sales Potential
Sales Potential
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Judgment Techniques
Judgment Techniques
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Customer Surveys
Customer Surveys
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Channel Surveys
Channel Surveys
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Active Voice
Active Voice
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Forecasting Accuracy
Forecasting Accuracy
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Study Notes
Marketing Lecture Summaries
- Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
- Four key components of marketing include creating, communicating, delivering, and exchanging.
- The marketing mix (4Ps) comprises product, price, place, and promotion.
- Value is defined as the benefits buyers receive that satisfy their needs and desires.
- The value equation is represented as: value = benefits received - (price + hassle).
- Marketing philosophy has evolved; from production-oriented (1800s-1920s) to selling-oriented (1920s-WWII), product-oriented (WWII - 1950s-1990s) and the value era (1990s onwards).
- Marketing functions include creating offerings, communicating, and delivering them.
- Marketing involves understanding customers' needs, preferences, and motivations.
- A successful marketing plan addresses customers' needs and goals.
- Marketing is a systematic process that includes understanding the marketplace, target audience, and their needs to develop appropriate marketing strategies and tactics.
- Marketing plans are crucial for an offering's success.
- Multiple organizational levels (corporate, business unit, and functional) develop strategic plans.
- Multiple methods for forecasting sales are available (judgment, surveys, or statistical analysis).
- Effective marketing research can lead to informed decisions.
- Consumer behavior is impacted by various factors such as personal, psychological, situational, and sociocultural elements.
- Marketing processes include detailed steps like need recognition, research, evaluation, purchase, and post-purchase evaluation.
- Market segmentation is the process of dividing consumers into groups sharing similar characteristics for specific targeting.
- Segmentation is conducted based on various criteria including geographic, demographic, behavioral, and psychographic aspects.
- Positioning strategies define how a product or brand is perceived relative to competitors in the consumers' minds.
- B2B (business-to-business) marketing differs from B2C (business-to-consumer) in terms of volume, complexity, and relationship building.
- Buying centers influence B2B purchase decisions. These involve various roles within organizations.
- Various types of offerings include convenience items, impulse, shopping, and unsought offerings.
- Marketing plans are written for stakeholders. These usually cover an executive summary, business challenge, market, value proposition, and strategy, budget, and conclusion.
- Marketers utilize marketing research to identify unmet consumer needs and guide the development of effective strategies.
- Technology plays a key role in marketing through processes such as CRM, CDP, and digital marketing.
- Marketing includes understanding the ethical considerations of advertising and business practices.
Market Segments
- Consumer-oriented (B2C) markets are generally large, geographically dispersed, and involve multiple transactions with shorter decision cycles.
- Business-oriented (B2B) markets involve fewer buyers, often geographically concentrated, higher transaction values, and longer decision cycles.
- The demand for business products is derived from consumer demand, and it can create significant fluctuations in the supply chain.
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Description
Test your understanding of marketing strategies, including the 'harvest' strategy and the General Electric approach to portfolio planning. This quiz also explores consumer behavior characteristics related to different consumer segments. Perfect for students of marketing at any level.