Marketing Strategies and Consumer Behavior

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Questions and Answers

Which of the following is an example of the factual approach to marketing?

  • A perfume advertisement highlighting the emotions of love and passion
  • A cosmetics advertisement emphasizing the natural ingredients used in the product (correct)
  • A car commercial showcasing the thrill of driving a new model
  • A travel advertisement focusing on the breathtaking scenery of a destination

What is the core marketing concept described in the text?

  • Marketing aims to showcase the emotional and symbolic value a product offers. (correct)
  • Marketing emphasizes the price and availability of a product.
  • Marketing focuses on highlighting the physical qualities of a product.
  • Marketing primarily targets the rational needs of consumers.

What is the ultimate goal of successful marketing?

  • Providing consumers with comprehensive product information.
  • Helping consumers feel better and achieve a sense of success. (correct)
  • Maximizing sales and generating profit.
  • Creating brand awareness and recognition.

Which of the following is an example of a "micro factor" that affects brand success?

<p>A company's social media strategy and online presence. (C)</p> Signup and view all the answers

How are "micro factors" influenced by "macro factors"?

<p>Macro factors can influence and impact micro factors. (D)</p> Signup and view all the answers

Flashcards

Factual Approach

Marketing that relies on facts, features, and rational arguments.

Emotional Approach

Marketing targeting feelings, aspirations, and dreams.

Core Marketing Concept

People buy products for the feelings or images they project, not their inherent quality.

Micro Factors

Internal elements of a business that can be influenced, such as brand and USP.

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Macro Factors

External factors that affect a business, often beyond control.

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Study Notes

Marketing Approaches

  • Marketing aims to influence perceptions and persuade purchases
  • Two complementary approaches:
    • Factual: Relies on clear facts, features, and benefits (e.g., saving money on bills)
    • Emotional: Focuses on feelings, aspirations, to drive impulse purchases (e.g., environmental benefits)

Consumer Behavior

  • Consumers don't buy products, they buy what the product does for them, how it makes them feel, or what it says about them
  • Example: A hammer isn't bought for ownership, it's bought for repair ability.
  • A TAGHeuer watch, while functional, suggests masculinity and innovation

Marketing Strategy

  • Marketing is about showing potential customers how your offering can improve their lives
  • Key first step: understand the environment, customers, and access methods
  • The marketing strategy should be informed by the understanding of the environment

Understanding Your Environment

  • A business's brand isn't isolated. Many factors affect it
  • Business has control over some elements (Micro factors), others aren't controllable (Macro factors).

Micro Factors

  • Internal elements or factors a business somewhat controls.
    • Brand itself
    • Unique Selling Point (USP)
    • Digital offerings
  • Micro factors are influenced by macro factors

Macro Factors

  • Macro factors represent the bigger picture
  • Important to track macro trends while remaining engaged in micro details

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