Podcast
Questions and Answers
Which statement accurately describes personal selling?
Which statement accurately describes personal selling?
- It is less effective than digital marketing.
- It is a cost-effective marketing communication method.
- It requires skilled sales representatives. (correct)
- It is the oldest but most effective form of marketing communication.
What is the primary objective of Integrated Marketing Communication?
What is the primary objective of Integrated Marketing Communication?
- To focus solely on digital marketing strategies.
- To ensure a unified message across different promotional elements. (correct)
- To create confusion among competitors.
- To reduce the total marketing budget.
Which of the following is not an example of a marketing communication medium?
Which of the following is not an example of a marketing communication medium?
What is NOT a phase of promotional planning?
What is NOT a phase of promotional planning?
Which of the following is NOT considered a tool in the promotion mix?
Which of the following is NOT considered a tool in the promotion mix?
What type of institution does sport represent due to its significant influence?
What type of institution does sport represent due to its significant influence?
Efforts to support one’s sponsorship with additional strategic initiatives is known as what?
Efforts to support one’s sponsorship with additional strategic initiatives is known as what?
What is unique about sport marketing compared to traditional marketing?
What is unique about sport marketing compared to traditional marketing?
What distinguishes a sport offering from other products like cars or flights?
What distinguishes a sport offering from other products like cars or flights?
Reasons for the tremendous growth in sport sponsorship over the past three decades include which of the following?
Reasons for the tremendous growth in sport sponsorship over the past three decades include which of the following?
What is a notable characteristic of sport financing in professional sports?
What is a notable characteristic of sport financing in professional sports?
Today's sport sponsorship can best be described as what?
Today's sport sponsorship can best be described as what?
What is the final stage in the hierarchy of effects model?
What is the final stage in the hierarchy of effects model?
Which of the following best describes examples like discounts and coupons?
Which of the following best describes examples like discounts and coupons?
What defines a form of mass communication that is paid for by an identified sponsor?
What defines a form of mass communication that is paid for by an identified sponsor?
What is a common misconception about the nature of sports offerings?
What is a common misconception about the nature of sports offerings?
What is the average royalty rate for trading cards and video games?
What is the average royalty rate for trading cards and video games?
Which of the following statements about licensed merchandise distribution channels is incorrect?
Which of the following statements about licensed merchandise distribution channels is incorrect?
Trademarks can include which of the following elements?
Trademarks can include which of the following elements?
Under the Federal Trademark Act of 1946, what is defined as 'any word, name, symbol, or combination thereof used by a merchant to identify goods'?
Under the Federal Trademark Act of 1946, what is defined as 'any word, name, symbol, or combination thereof used by a merchant to identify goods'?
What role does the league or team play in a formal licensing agreement?
What role does the league or team play in a formal licensing agreement?
Which statement about royalty fees is false?
Which statement about royalty fees is false?
Which of these is not a common channel for licensed sports merchandise distribution?
Which of these is not a common channel for licensed sports merchandise distribution?
How many colleges and universities offer licensing programs?
How many colleges and universities offer licensing programs?
Which statement about the title page of a sponsorship proposal is incorrect?
Which statement about the title page of a sponsorship proposal is incorrect?
What is one incorrect understanding of the role of a sponsorship proposal?
What is one incorrect understanding of the role of a sponsorship proposal?
Why is measuring sponsorship essential for rights holders?
Why is measuring sponsorship essential for rights holders?
Which type of exposure is NOT typically measured against paid advertising rates in sponsorship measurement?
Which type of exposure is NOT typically measured against paid advertising rates in sponsorship measurement?
What complicates the measurement of sponsorship from a practical perspective?
What complicates the measurement of sponsorship from a practical perspective?
Why has sponsorship measurement been viewed as complex and controversial academically?
Why has sponsorship measurement been viewed as complex and controversial academically?
Which of the following is a common assumption about sponsorship proposals that is incorrect?
Which of the following is a common assumption about sponsorship proposals that is incorrect?
What is a misconception regarding the objectives of sponsorship measurement?
What is a misconception regarding the objectives of sponsorship measurement?
Which component of STP involves determining how consumers should perceive an offering compared to competitors?
Which component of STP involves determining how consumers should perceive an offering compared to competitors?
Which type of market segmentation would be used to categorize consumers based on their income level?
Which type of market segmentation would be used to categorize consumers based on their income level?
What is the primary focus of psychographic segmentation?
What is the primary focus of psychographic segmentation?
What is NOT a segment characteristic when breaking down a market in segmentation?
What is NOT a segment characteristic when breaking down a market in segmentation?
When selecting a target market, which factor does NOT typically influence the decision?
When selecting a target market, which factor does NOT typically influence the decision?
Which provision is generally not included in naming rights deals?
Which provision is generally not included in naming rights deals?
Which of the following correctly matches the market segmentation type with its description?
Which of the following correctly matches the market segmentation type with its description?
If a sport marketer wants to group consumers by their participation in recreational sports, which type of segmentation would they be using?
If a sport marketer wants to group consumers by their participation in recreational sports, which type of segmentation would they be using?
Which statement about naming rights is accurate?
Which statement about naming rights is accurate?
Which method is not typically used by licensors to combat counterfeit goods?
Which method is not typically used by licensors to combat counterfeit goods?
Which of the following is considered a target market component in the STP process?
Which of the following is considered a target market component in the STP process?
Which statement regarding royalty fees in licensed merchandise is inaccurate?
Which statement regarding royalty fees in licensed merchandise is inaccurate?
Which statement about licensing agreements is incorrect?
Which statement about licensing agreements is incorrect?
What factor is most important for public acceptance of naming rights?
What factor is most important for public acceptance of naming rights?
Which of the following is not a primary element of the licensing agreement?
Which of the following is not a primary element of the licensing agreement?
How do licensors generally classify their agreements?
How do licensors generally classify their agreements?
Flashcards
Market Segmentation
Market Segmentation
Dividing the market into smaller groups with similar characteristics.
Targeting
Targeting
Selecting the specific groups of consumers to target with marketing efforts.
Positioning
Positioning
Creating a distinct image or impression of a product in the minds of consumers.
Demographic Segmentation
Demographic Segmentation
Groupings based on characteristics like age, gender, and ethnicity.
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Socioeconomic Segmentation
Socioeconomic Segmentation
Grouping based on income, occupation, and education level.
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Psychographic Segmentation
Psychographic Segmentation
Categorizing consumers based on their values, lifestyles, and personalities.
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Sport Consumers
Sport Consumers
Individuals who consume or use sports products and services.
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Market Selection Decisions
Market Selection Decisions
Encompasses the strategic decisions made in STP (segmentation, targeting, positioning) to define the marketing approach.
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Sport: A Social Institution
Sport: A Social Institution
Sport is a significant social phenomenon, impacting various aspects of society.
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Unique Aspect of Sport Marketing
Unique Aspect of Sport Marketing
Sport marketing distinguishes itself by presenting a fixed supply of events, unlike products with variable production.
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Sport Offering vs. Conventional Products
Sport Offering vs. Conventional Products
Sport offerings are unique due to their simultaneous production and consumption, limited availability, unpredictable outcomes, and interdependent production among teams.
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Unique Aspect of Sport Financing
Unique Aspect of Sport Financing
Professional sport financing differs because a significant portion of revenue comes from unconventional sources like sponsorships, naming rights, and merchandise sales.
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Action/Purchase
Action/Purchase
The final stage of the Hierarchy of Effects model, where the consumer takes action based on the marketing message.
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Sales Promotion
Sales Promotion
Promotional strategies used to incentivize customers, including discounts, contests, and coupons.
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Advertising
Advertising
A form of paid communication designed to reach a wide audience, promoting a product, service, or idea.
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Hierarchy of Effects Model
Hierarchy of Effects Model
The Hierarchy of Effects model outlines the stages consumers go through when influenced by marketing, from awareness to purchase.
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Integrated Marketing Communication
Integrated Marketing Communication
A process that ensures all marketing communication elements convey a consistent message about the organization and its offerings.
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Personal Selling Cost
Personal Selling Cost
Personal selling is one of the most costly marketing communication methods.
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Personal Selling: Oldest Approach
Personal Selling: Oldest Approach
It is the oldest form of communication, relying on direct interaction between a salesperson and a customer.
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Marketing Communication Mix
Marketing Communication Mix
Marketing communication tools include advertising, public relations, sales promotion, personal selling, and direct marketing.
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Personal Selling: Building Relationships
Personal Selling: Building Relationships
It involves engaging in direct, interactive communication with the goal of building customer relationships and achieving sales.
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Sponsorship Activation
Sponsorship Activation
Sponsorship activation encompasses supplemental efforts beyond the initial sponsorship agreement. It aims to maximize its impact and value.
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Reasons for Sports Sponsorship Growth
Reasons for Sports Sponsorship Growth
The increased media attention and the desire for companies to break through advertising clutter are significant reasons for the surge in sports sponsorship.
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Market Plan: Not a Medium
Market Plan: Not a Medium
A marketing plan outlines strategies for achieving business objectives. It's not a marketing communication medium.
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Sponsorship Proposal's Real Job
Sponsorship Proposal's Real Job
A sponsorship proposal should be structured to help your contact person convince their company to sponsor your event.
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Media Exposure Measurement
Media Exposure Measurement
Quantifying and measuring exposures like TV coverage, radio mentions, and press coverage to see how much the sponsor's brand was seen or heard.
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Why Sponsorship Measurement Matters
Why Sponsorship Measurement Matters
Important for understanding the event's promotional value, justifying sponsorship fees, and renewing future agreements.
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Challenges of Sponsorship Measurement
Challenges of Sponsorship Measurement
The simultaneous use of other marketing tactics, unpredictable economic conditions, and pursuing multiple sponsorship goals.
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What a Sponsorship Proposal Should Look Like
What a Sponsorship Proposal Should Look Like
A sponsorship proposal should be professionally formatted, including letterhead, design elements, and the sponsor's logo.
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Purpose of a Sponsorship Proposal
Purpose of a Sponsorship Proposal
The goal is not to assume the sponsorship status, but to clearly and effectively communicate your proposal to a potential sponsor.
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Sponsorship Proposal Title Page
Sponsorship Proposal Title Page
The title page should be professional and include elements like letterhead, graphics, and the sponsor's logo.
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Academically, Measuring Sponsorship
Academically, Measuring Sponsorship
The measurement of sponsorship can be challenging due to factors like the combined use of other marketing tools, unmanageable economic factors, and pursuing various sponsorship goals.
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Royalty Fee
Royalty Fee
The amount of money paid to the owner of a trademark for the right to use it.
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Licensing Agreement
Licensing Agreement
An agreement between a league or team and a manufacturer that grants the manufacturer the right to use the league or team's trademarks on merchandise.
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Licensor
Licensor
The company or organization that grants permission to use its trademarks.
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Licensee
Licensee
The company or organization that receives permission to use the trademarks.
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Trademark
Trademark
A word, name, symbol, or design that identifies and distinguishes the goods or services of one party from those of others.
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Trademark Definition
Trademark Definition
A legal term under the Federal Trademark Act of 1946, used to describe any word, name, symbol, or combination thereof adopted and used by a manufacturer or merchant to identify their goods and distinguish them from others.
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Royalty Fee Range
Royalty Fee Range
The average range of royalty fees charged by major sports leagues for the use of their trademarks on licensed merchandise.
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Licensed Merchandise Distribution Channels
Licensed Merchandise Distribution Channels
The various ways licensed sports merchandise is distributed to consumers, including online and offline channels.
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What is typically NOT included in a naming rights deal?
What is typically NOT included in a naming rights deal?
Naming rights deals typically include details about the size, location, and number of signage components, a clause outlining who pays for signage updates if the sponsor changes names, and a luxury suite for the sponsor. However, it is not a common practice to include all of the above provisions in a naming rights deal.
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Which statement is TRUE regarding naming rights?
Which statement is TRUE regarding naming rights?
While naming rights deals for new venues are generally accepted, deals involving well-established, locally connected companies are even more likely to be welcomed by the public. Conversely, selling naming rights for an already-existing venue has been less successful.
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How do brand owners protect against counterfeit goods?
How do brand owners protect against counterfeit goods?
Brand owners use various methods to combat counterfeiting, including implementing security labels, working with customs officials, and conducting regular checks for counterfeit goods at marketplaces.
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What is the role of royalties in licensed merchandise?
What is the role of royalties in licensed merchandise?
Licensed product manufacturers (licensees) pay royalties to teams and leagues (licensors) for the right to use the team's logos and names. This allows teams to build brand awareness and increase revenue with minimal risk, as the licensee assumes the financial risk of production and bears the royalty fees.
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What are the key elements of a licensing agreement?
What are the key elements of a licensing agreement?
Licensing agreements outline the terms of a licensing agreement. These include the term of the agreement, financial considerations, product categories, and distribution channels. The agreements can be exclusive or non-exclusive, with higher royalty rates generally charged for exclusive arrangements.
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How do professional sports teams handle licensing revenues?
How do professional sports teams handle licensing revenues?
Professional sports teams often operate under collective agreements that pool licensing revenues and establish a 'properties office' representing all teams within a league, with some exceptions.
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STP Components
- Segmentation is dividing the market into homogeneous, reachable, responsive and sustainable groups. It focuses on who, what, where, why, when, and how.
- Targeting involves selecting which market segments to commit resources. It assesses size, reach, profitability, and measurability.
- Positioning outlines how the selected segments perceive the offering in relation to competitors. It defines the product position within the target market's perception.
Market Segmentation Types
- Socioeconomic: Segmenting based on occupation.
- Demographic: Segmenting based on age, gender, or ethnicity.
Market Segmentation (STP)
- A process comprising segmentation, targeting, and positioning.
Consumers of Sport
- Spectators
- Participants
- Sponsors are all considered consumers of sport.
Perceptual Maps
- Tools for marketers to understand how consumers perceive sports products/services. Maps visually show the dimensions and location of products/services, relative to competition.
Components of STP Model
- Segmentation - dividing the market into groups.
- Targeting- choosing which groups to focus on.
- Positioning- defining how the product will be perceived by the target group.
AIO Dimensions
- Activities, Interests, and Opinions.
Perceptual Map
- A visual representation of consumer perceptions of brands, products, or services in the marketplace.
Unique Features of Sport Business
- Unique features distinguish sport business from mainstream business models, highlighting its distinctiveness. These include its unique characteristics as a social institution.
STP Model Elements
- Segmenting the market into groups.
- Targeting a specific segment
- Positioning the product or service within a segment.
Sport Financing
- Funding sport through unconventional revenue centers (like sponsorships, naming rights, TV rights, merchandise sales, etc.).
Marketing Communication
- A set of activities communicating a product, brand, service, etcetera to consumers.
Important aspects of Sport Marketing
- The unique aspect of sport marketing is the emphasis on the fixed supply and rational consumer decision-making, contrasted with the variability of outcome in sports events.
Personal Selling
- One of the promotional marketing components used in sport marketing, typically used to target a select demographic (e.g. VIPs, sponsors). Also, it is a costly component of marketing.
Integrated Marketing Communication (IMC)
- A strategy for delivering a consistent message about a business or its products.
Marketing Communication Mediums
- Various methods used to communicate with potential customers include TV, stadium signage, and websites.
Sponsorship
- A significant method of financing for professional sports teams and leagues (alongside ticket sales).
- Investment to access a unique marketing opportunity.
- Companies gain potential benefits such as: stronger brand recognition, increased sales, and better market position.
- Sport teams/leagues gain financial support and recognition.
Sponsorship Triangle
- A concept in sponsorship, featuring the sponsor, sponsee (athlete or organization), and media. These three elements are important and need to be considered when crafting a sponsorship deal.
Sponsorship Stages
- Sponsorships have stages, such as attention, understanding, engagement, appreciation, and commitment.
Sponsorship Categories
- An effective and popular category used is cause-related marketing.
Marketing Communication Elements (e.g., Promotional Mix)
- These methods often include advertising, personal selling, sponsorship, and publicity.
Branding
- The act of creating a name and associated identifiers to distinguish a company's products from competitors'. This is done through identifying symbols, and logos.
Common Sponsorship Mistakes
- Inadequate focus on relevance.
- Too much emphasis on brand and prestige without addressing actual needs.
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