Marketing Segmentation and Strategy
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Questions and Answers

What is a market composed of?

  • A single consumer's wants and needs
  • Many segments of consumers with similar characteristics (correct)
  • A specific geographic location
  • Several products or services
  • What is the primary purpose of adding features to a basic product?

  • To change the packaging design
  • To reduce the production cost
  • To make it different from and better than competitors' products and services (correct)
  • To increase the warranty period
  • What is the primary goal of segmenting a market?

  • To increase the price of a product
  • To group consumers with similar characteristics (correct)
  • To create a unique product for each segment
  • To identify the most profitable customers
  • What is a major factor in behavioral segmentation?

    <p>Previous experience with products</p> Signup and view all the answers

    What does a brand typically consist of?

    <p>A unique name, symbol, or design</p> Signup and view all the answers

    What is essential to understand when selecting a target market?

    <p>The wants and needs of the target market and their buying behavior</p> Signup and view all the answers

    What is the primary benefit of a maintenance contract?

    <p>It covers repair work costs</p> Signup and view all the answers

    What type of products are often considered impulse goods?

    <p>Candy, toys, and low-cost items</p> Signup and view all the answers

    What is the most critical part of the product mix?

    <p>The basic product offered</p> Signup and view all the answers

    What is the primary purpose of packaging?

    <p>To provide protection and security, and offer information</p> Signup and view all the answers

    Study Notes

    Marketing Strategy

    • A marketing strategy outlines how to plan and coordinate marketing activities to achieve organizational goals.

    Market and Market Segments

    • A market consists of all consumers available for a business to serve by selling products or services.
    • Markets are composed of many segments, each containing people with one or more similar characteristics.

    Factors Used to Segment a Market

    • Necessities, convenience items, and luxuries
    • Age, gender, education, occupation, income, and geographic location
    • Interests, hobbies, values, beliefs, religion, attributes, leisure activities, and preferences and habits
    • Lifestyle and buy behavior pattern

    Behavioral Segmentation

    • Factors include previous experience with products, sources of information used, and loyalty.

    Selecting Target Markets

    • The target market consists of people with common important needs.
    • People outside the target market should have significant differences from those in the target market.
    • The company needs adequate information about the target market.
    • It is essential to understand the important wants and needs of the target market and their buying behavior.

    Product and Mix Elements

    • The basic product is the most important part of the product mix element.
    • Product features can be added to a basic product to differentiate it from competitors.
    • Associated services, such as maintenance contracts, can be offered.

    Brands and Image

    • A brand is a unique name, symbol, or design that identifies a product or service.
    • Brand names can be a crucial factor in purchasing decisions.

    Guarantee and Warranty

    • A guarantee or warranty provides assurance of a product's quality and value.
    • If a product does not meet standards, customers can get a refund.

    Packaging

    • Packaging provides protection and security for products during transportation and storage.
    • It also provides information about the product.
    • Packaging is particularly important for impulse goods, candy, toys, and low-cost items, as well as for emergency goods such as towing services and umbrellas.

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    Description

    Understand how to develop a marketing strategy and segment a market based on various factors. Learn how personal characteristics affect consumer wants and needs, and how to identify market segments.

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