Marketing, Sales, and Value Chain Quiz
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Questions and Answers

What is the primary focus of procurement decisions in the company?

  • Maximizing profits at the expense of customer needs
  • Reduction of material costs alone
  • Optimization of procurement performance only
  • Integrated approach with operations management, marketing, and logistics (correct)

What is the primary goal of engaging in a healthy debate with internal customers?

  • To improve logistics and transportation performance
  • To understand customer needs and generate alternatives (correct)
  • To increase company profits
  • To reduce procurement costs

What is the primary consequence of not considering the effects of procurement decisions on other business activities?

  • Isolation of procurement decisions
  • Increased profits
  • Optimization of procurement performance
  • Decreased customer satisfaction (correct)

What is the primary driver of investments in new products and technology?

<p>Customer needs (A)</p> Signup and view all the answers

What is the primary benefit of taking an integrated approach to procurement decisions?

<p>Increased customer satisfaction (B)</p> Signup and view all the answers

What is the primary importance of understanding customer needs in procurement?

<p>To generate alternatives and collaborate with internal customers (B)</p> Signup and view all the answers

What is the primary objective of Stage 4 of the procurement process?

<p>Reducing the total life-cycle cost of purchased goods and services (C)</p> Signup and view all the answers

What is the key characteristic of Stage 5 in the procurement process?

<p>External integration with suppliers and partners (A)</p> Signup and view all the answers

What is the primary goal of Stage 6 in the procurement process?

<p>Delivering value to the end customer (B)</p> Signup and view all the answers

Why is it important to create a closed loop between different process elements in procurement?

<p>To prevent lack of control in procurement activities (D)</p> Signup and view all the answers

What is a common challenge in procurement, according to the text?

<p>Lack of objectives and targets (A)</p> Signup and view all the answers

What has improved in procurement, allowing operatives to focus on development?

<p>Procurement digitalization (B)</p> Signup and view all the answers

What are the primary objectives of the activities encompassed in the 'Marketing and Sales' category?

<p>To improve the value of the product for customers (D)</p> Signup and view all the answers

What are the primary outputs of the 'Procurement' activities?

<p>Raw materials and supplies (D)</p> Signup and view all the answers

What is the primary focus of the 'Technology Development' activities?

<p>Embedding technology in processes and product designs (C)</p> Signup and view all the answers

What is the primary purpose of the 'Human Resource Management' activities?

<p>To develop and compensate personnel (A)</p> Signup and view all the answers

What is the primary characteristic of the 'Firm Infrastructure' activities?

<p>They support the entire set of company processes (C)</p> Signup and view all the answers

What is the ultimate goal of the value chain?

<p>To create value for customers that exceeds costs (D)</p> Signup and view all the answers

What is the primary purpose of agreements on access to company information in some cases?

<p>To agree on key performance indicators (KPIs) with the supplier (C)</p> Signup and view all the answers

At what stage does it become clear how successful the previous purchasing activities have been?

<p>Post-contractual stage (A)</p> Signup and view all the answers

What is the primary role of the project buyer in complex project management?

<p>To have a good understanding of project goals and objectives (A)</p> Signup and view all the answers

What is the purpose of the pre-contractual stage in project management?

<p>To involve the project buyer in the process of buying and contracting for projects (A)</p> Signup and view all the answers

Why is it beneficial to differentiate between the person who supervises the quality of the services provided and the person who monitors follow-up?

<p>To avoid conflicts of interest and ensure effective monitoring and supervision (C)</p> Signup and view all the answers

What type of projects are used as a point of departure to describe the process of buying and contracting for projects?

<p>Construction projects (D)</p> Signup and view all the answers

What is the main reason for the client having extra requirements during the project but not wanting to pay for them?

<p>Misalignment of objectives between the client and supplier (B)</p> Signup and view all the answers

What is the primary factor that affects the decision in favour of either fixed-price or cost-reimbursement contracts?

<p>Scope and comprehensiveness of the specification (D)</p> Signup and view all the answers

What is the main characteristic of a target sum contract?

<p>The contractor gets paid for all costs plus profit, plus premium depending on actual performance (B)</p> Signup and view all the answers

What is the primary advantage of using milestone payments?

<p>It provides a clear payment schedule for the contractor (C)</p> Signup and view all the answers

What is the main difference between a design-build-finance-maintain (DBFM) contract and a design-build-finance-maintain-operate (DBFM-Plus) contract?

<p>The inclusion of operation and maintenance responsibilities (D)</p> Signup and view all the answers

What is the primary purpose of using an agreement with price-adjustment in contract pricing?

<p>To account for changes in material costs or labour costs over time (A)</p> Signup and view all the answers

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