St Gallen Management Model: Business Processes and Marketing Concept
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Questions and Answers

What is the expression of a product’s importance for satisfying the subjective needs?

  • Value (correct)
  • Benefit
  • Value-creation chain
  • Value-creation

What are the procedures called for more complex products/services that require more processing stages?

  • Benefit
  • Value
  • System
  • Value-creation chain (correct)

What is the difference between the value of input and output called?

  • Benefit
  • Value-creation chain
  • Value
  • Value-creation (correct)

What must be performed based on a division of labour and often spread out geographically?

<p>Value-creation processes (B)</p> Signup and view all the answers

Which set of ordered elements with characteristics linked by relations is necessary to bring together a system of enterprises and organizations?

<p>System (A)</p> Signup and view all the answers

What can be understood as those enterprises, organizations, and entities with which the enterprise has a direct or indirect relationship?

<p>Value-creation system (A)</p> Signup and view all the answers

What is the primary purpose of a business ecosystem, as defined by Moore?

<p>To develop new capabilities through cooperative and competitive collaboration (D)</p> Signup and view all the answers

What is the significance of excellent suppliers and distribution partners in the context of business ecosystems?

<p>They enable an enterprise to deliver better quality at a lower cost (C)</p> Signup and view all the answers

What is the reflexive design of value creation in the context of management?

<p>Designing productive relationships in business ecosystems (C)</p> Signup and view all the answers

What determines how a value-creation chain is divided between organizations?

<p>The relationship between transaction costs and organization costs (C)</p> Signup and view all the answers

What do uniform managed, legally independent units represent in the context of organizations?

<p>Organizations represented as systems with integrated departments (B)</p> Signup and view all the answers

What does Fayol's management cycle illustrate?

<p>How organizations, enterprises, and value-creation chains must be organized (B)</p> Signup and view all the answers

What is the primary challenge faced by management due to the constantly changing environment?

<p>Creating added value sustainably and cost-effectively (C)</p> Signup and view all the answers

What does the environment include, according to the text?

<p>The natural environment, social environment, economic environment, and technological environment (C)</p> Signup and view all the answers

How does an enterprise's survival depend on stakeholders?

<p>If stakeholders continue to support and legitimize the enterprise (B)</p> Signup and view all the answers

What are transaction interfaces in value-creation chains associated with?

<p>The negotiation, conclusion, and monitoring of contracts between organizations (B)</p> Signup and view all the answers

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