Marketing Orientation and Societal Interests

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17 Questions

What is the focus of normative marketing?

Prescribing what should be done

According to Hunt (1983), what do positive marketing attempts seek to explain?

Exchange relationships

What has marketing as an academic discipline undergone over the years?

Increased specialization

What is the job of a marketer and a health care professional according to the text?

To help consumers understand and respond to their latent needs

According to Narver, Slater, and MacLachlan (2004), what is defined as a 'proactive market orientation'?

Creating needs for consumers

What is a common misconception among pharmacists, as noted by McDonough and colleagues (1998a)?

Patients are willing to pay for pharmaceutical care without understanding their needs

Why do marketers not create needs, according to the text?

They help consumers understand and translate their latent needs into wants

What does the societal marketing concept propose?

To determine the needs, wants, and interests of target markets and deliver desired satisfactions while preserving or enhancing consumer and society well-being

Why did Kotler and Keller (2006) propose the holistic marketing concept?

To combine features of the marketing concept, customer concept, and societal marketing concept to address changes in business practices

In the context of marketing orientations, what do companies guided by previous concepts often do?

Act in ways that may not be in the best interests of society or consumers

What has prompted the proposal of a sixth orientation with respect to marketing thought and organizational philosophy?

Changes in the surroundings such as deterioration of the environment, resource shortages, poverty, and neglected social services

What is the main focus of the marketing concept?

The needs of the buyer

According to Smith (2002), what does the marketing concept emphasize for a company?

Changing the products and activities of the individual manufacturer to fit the market

What does a company guided by the marketing concept focus on when selecting target markets?

Selecting appropriate target markets based on distinct groups of buyers

What does a company with a marketing orientation attempt to integrate into all segments of the company?

Customer interests

According to Kotler (2003), what is the key to achieving organizational goals according to the marketing concept?

Being effective in generating profits through customer value creation

What is a distinct characteristic of a company guided by the marketing concept?

Attempting to integrate customer interests into all segments of the company

This quiz explores the concept of a sixth orientation in marketing thought, which emphasizes societal interests in response to environmental deterioration, resource shortages, poverty, and neglected social services. It discusses how companies can align their actions with the best interests of society.

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