Marketing Mix and Consumer Segmentation
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Questions and Answers

What influences the communication mix in consumer markets?

  • Type of consumer segment (correct)
  • Product life cycle
  • Cost effectiveness
  • Buyer readiness stage

In the customer conviction stage, which promotional tool has the most influence?

  • Personal selling (correct)
  • Advertising
  • Publicity
  • Sales promotion

During the introduction stage of a product life cycle, which promotional tools are most effective?

  • Sales promotion and personal selling
  • Publicity and sales promotion
  • Advertising and personal selling
  • Advertising, publicity, and personal selling (correct)

What is the primary driver of demand during the growth stage of a product life cycle?

<p>Word of mouth (B)</p> Signup and view all the answers

In which stage of the product life cycle do sales promotion, advertising, and personal selling grow in importance?

<p>Maturity stage (B)</p> Signup and view all the answers

During the reordering stage, which promotional tools are involved?

<p>Personal selling, sales promotion, and some advertising (A)</p> Signup and view all the answers

What is the primary goal of advertising and publicity in the awareness building stage?

<p>To build brand awareness and educate customers (C)</p> Signup and view all the answers

Why is personal selling more important in business markets than in consumer markets?

<p>Because business markets prioritize personal relationships (A)</p> Signup and view all the answers

What happens to the need for promotional tools during the growth stage of a product life cycle?

<p>The need for promotional tools decreases (D)</p> Signup and view all the answers

What is the primary driver of demand during the maturity stage of a product life cycle?

<p>Competition (B)</p> Signup and view all the answers

In which stage of the product life cycle are sales promotion, advertising, and publicity used to stimulate sales?

<p>Decline stage (B)</p> Signup and view all the answers

What is the primary goal of personal selling in the customer conviction stage?

<p>To persuade customers to make a purchase (B)</p> Signup and view all the answers

Study Notes

Factors Influencing Communication Mix

  • Type of product and market affect communication allocations
  • Consumer markets spend more on sales promotion, while business markets prioritize personal selling

Consumer Market Segmentation

  • Type of consumer segment influences the communication mix
  • Factors to consider: buyer readiness stage, product life cycle, and cost effectiveness

Buyer Readiness Stage

  • Awareness building: advertising and publicity are most important
  • Customer comprehension: advertising and personal selling are key
  • Customer conviction: personal selling has the most influence
  • Closing sales: personal selling and sales promotion are crucial
  • Reordering: personal selling, sales promotion, and some advertising are involved

Product Life Cycle

  • Introduction stage: advertising, publicity, and personal selling are most effective
  • Growth stage: demand is driven by word of mouth, reducing the need for other promotional tools
  • Maturity stage: sales promotion, advertising, and personal selling grow in importance due to high competition
  • Decline stage: sales promotion, advertising, and publicity may be used to stimulate sales and clear inventory

Factors Influencing Communication Mix

  • Type of product and market affect communication allocations
  • Consumer markets prioritize sales promotion, while business markets prioritize personal selling

Consumer Market Segmentation

  • Type of consumer segment influences the communication mix
  • Factors to consider when segmenting consumer markets: buyer readiness stage, product life cycle, and cost effectiveness

Buyer Readiness Stage

  • Awareness building: advertising and publicity are most important
  • Customer comprehension: advertising and personal selling are key
  • Customer conviction: personal selling has the most influence
  • Closing sales: personal selling and sales promotion are crucial
  • Reordering: personal selling, sales promotion, and some advertising are involved

Product Life Cycle

  • Introduction stage: advertising, publicity, and personal selling are most effective
  • Growth stage: demand is driven by word of mouth, reducing the need for other promotional tools
  • Maturity stage: sales promotion, advertising, and personal selling grow in importance due to high competition
  • Decline stage: sales promotion, advertising, and publicity may be used to stimulate sales and clear inventory

Factors Influencing Communication Mix

  • Type of product and market affect communication allocations
  • Consumer markets prioritize sales promotion, while business markets prioritize personal selling

Consumer Market Segmentation

  • Type of consumer segment influences the communication mix
  • Factors to consider when segmenting consumer markets: buyer readiness stage, product life cycle, and cost effectiveness

Buyer Readiness Stage

  • Awareness building: advertising and publicity are most important
  • Customer comprehension: advertising and personal selling are key
  • Customer conviction: personal selling has the most influence
  • Closing sales: personal selling and sales promotion are crucial
  • Reordering: personal selling, sales promotion, and some advertising are involved

Product Life Cycle

  • Introduction stage: advertising, publicity, and personal selling are most effective
  • Growth stage: demand is driven by word of mouth, reducing the need for other promotional tools
  • Maturity stage: sales promotion, advertising, and personal selling grow in importance due to high competition
  • Decline stage: sales promotion, advertising, and publicity may be used to stimulate sales and clear inventory

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Learn about the factors that influence the communication mix, including the type of product and market, and how to segment consumer markets effectively.

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