Podcast
Questions and Answers
What is the primary goal of persuasive promotion?
What is the primary goal of persuasive promotion?
- To remind customers about an established product
- To encourage purchases and build brand loyalty (correct)
- To provide detailed product information
- To generate brand awareness through mass media
Which of the following is a characteristic of reminder promotional techniques?
Which of the following is a characteristic of reminder promotional techniques?
- They maintain customer awareness of established products (correct)
- They are typically used for new product launches
- They rely on social media for promotion
- They are suitable for products in the growth stage
Which of these marketing strategies is most cost-effective?
Which of these marketing strategies is most cost-effective?
- Television advertising
- Above the line (ATL) promotion
- Sponsorships
- Below the line (BTL) promotion (correct)
What is a key advantage of above the line (ATL) promotion?
What is a key advantage of above the line (ATL) promotion?
What is a common factor that makes slogans effective?
What is a common factor that makes slogans effective?
What role do logos play for a firm?
What role do logos play for a firm?
What does 'word-of-mouth promotion' primarily rely on?
What does 'word-of-mouth promotion' primarily rely on?
Which promotional strategy might firms use when facing liquidity problems?
Which promotional strategy might firms use when facing liquidity problems?
What is a disadvantage of using sales promotion as a marketing strategy?
What is a disadvantage of using sales promotion as a marketing strategy?
Which of the following is NOT a form of sales promotion?
Which of the following is NOT a form of sales promotion?
What is the main purpose of point of sales promotion?
What is the main purpose of point of sales promotion?
Which of the following best describes the process of publicity?
Which of the following best describes the process of publicity?
What is the significant drawback of personal selling as a promotional method?
What is the significant drawback of personal selling as a promotional method?
Sponsorship primarily involves providing what in exchange for publicity?
Sponsorship primarily involves providing what in exchange for publicity?
What are ATL and BTL methods in the context of promotional mix?
What are ATL and BTL methods in the context of promotional mix?
Which promotion technique is effective in distracting customers from rival firms?
Which promotion technique is effective in distracting customers from rival firms?
What is the primary aim of informative promotion?
What is the primary aim of informative promotion?
What is a potential disadvantage of penetration pricing?
What is a potential disadvantage of penetration pricing?
Which pricing strategy involves rounding down prices to make them seem lower?
Which pricing strategy involves rounding down prices to make them seem lower?
In what scenario is price skimming typically used?
In what scenario is price skimming typically used?
What strategy is often employed by supermarkets to attract a large number of customers?
What strategy is often employed by supermarkets to attract a large number of customers?
Which of the following is NOT a primary objective of a promotional strategy?
Which of the following is NOT a primary objective of a promotional strategy?
Which of these strategies relies heavily on customer perception and may not be suitable for service providers such as taxi firms?
Which of these strategies relies heavily on customer perception and may not be suitable for service providers such as taxi firms?
What is a significant risk of using a cost-plus pricing strategy?
What is a significant risk of using a cost-plus pricing strategy?
Flashcards
Word-of-Mouth Marketing
Word-of-Mouth Marketing
A form of promotion where positive messages about a product or business are spread by customers, without the company paying for it.
Sales Promotion
Sales Promotion
Temporary strategies used to boost sales and attract new customers, such as buy-one-get-one-free deals, discounts, and contests.
Point of Sale Promotion
Point of Sale Promotion
Promoting a product at the place where customers buy it, often used by supermarkets to encourage impulse purchases.
Publicity
Publicity
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Sponsorship
Sponsorship
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Advertising
Advertising
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Personal Selling
Personal Selling
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Promotional Mix
Promotional Mix
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Cost-plus pricing
Cost-plus pricing
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Penetration pricing
Penetration pricing
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Price skimming
Price skimming
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Psychological pricing
Psychological pricing
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Loss leader
Loss leader
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Informative promotion
Informative promotion
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Promotional strategy objective
Promotional strategy objective
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Persuasive promotion
Persuasive promotion
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Reminder Promotion
Reminder Promotion
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Above the Line (ATL) Promotion
Above the Line (ATL) Promotion
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Below the Line (BTL) Promotion
Below the Line (BTL) Promotion
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Branding
Branding
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Slogan
Slogan
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Logo
Logo
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Word-of-Mouth Promotion
Word-of-Mouth Promotion
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Study Notes
Marketing Mix
- Marketing is the process of anticipating, identifying, and fulfilling customer needs profitably.
- Market leadership is characterized by the highest market share in a given market.
- Market orientation focuses on producing sellable products, rather than selling products that can be made.
- Market share is the percentage a firm's sales revenue holds in an industry's total revenue.
- Market size is the magnitude of an industry's value, typically measured in revenue over a specific time period.
- Product orientation concentrates on production, prioritizing what can be made over what customers want.
- Consumer profiles encompass demographic and psychographic traits of consumers in diverse markets.
- Differentiation is the act of distinguishing a product or service from competitors in the market.
- Market segmentation is the grouping of similar customer types based on shared characteristics for targeted marketing strategies.
- Convenience sampling involves selecting readily available subjects, often relying on volunteers.
- Focus groups comprise small discussion groups to gain insights into customer attitudes and behaviors.
- Interviews are in-depth discussions between an interviewer and interviewee, used to explore perceptions, attitudes, beliefs, and underlying circumstances.
Market Analysis & Research
- Market analysis identifies the characteristics and trends of a specific product or industry.
- Market research gathers data on customer opinions, beliefs, and preferences to understand and anticipate needs.
- Observation assesses customer behaviors in real-world situations or controlled settings.
- The target population comprises all potential customers in a particular market.
- Primary research collects new, original data to solve a specific problem.
- Qualitative research uses non-numerical data for insights into customer attitudes, beliefs, and preferences.
- Quantitative research utilizes numerical data to understand market behavior.
- Random sampling ensures every member of a population has an equal chance of selection.
- Sample represents a portion of the broader population, chosen for research purposes.
- The marketing mix is a combination of components used to successfully market a product, including product, price, place, and promotion.
Pricing Strategies
- Cost-plus pricing involves adding a profit margin to the cost of production per unit.
- Penetration pricing sets low initial prices to gain market share.
- Price skimming sets high initial prices for new products to maximize early revenue.
- Psychological pricing utilizes numbers ending in .99 to make prices seem lower.
- Loss leader pricing sets prices below cost to attract customers to purchase additional products.
Distribution Channels
- Distribution channels are the pathways a product takes from manufacturer to consumer.
- Distributors are independent businesses that handle product distribution in the market.
- Retailers directly sell goods or services to consumers.
- Wholesalers purchase goods in bulk from producers to sell to retailers.
Promotion Strategies
- Informative promotion provides knowledge about a product to influence customer decisions.
- Persuasive promotion aims to convince customers to buy a particular product over competitors.
- Informative and persuasive strategies target various stages of the customer journey.
- Reminder promotion keeps the brand in consumers' minds to encourage repeat purchases, especially for mature products.
- Above-the-line promotion involves mass media advertising, while below-the-line promotion uses non-mass media.
- Public relations aims to build and maintain a positive image for the firm, rather than specific product promotion.
- Sales promotion activities aim at boosting sales temporarily, featuring incentives such as discounts.
Key Terms
- Segmentation is the process of dividing a diverse market into smaller, homogeneous groups based on common traits.
- Market research, both primary and secondary, is crucial for understanding the market, informing strategic decisions, and maximizing opportunities.
Types of Research
- Primary market research involves collecting original data directly through surveys, interviews, focus groups, and observations.
- Secondary market research analyzes existing data from external sources like government reports, market reports, and academic studies.
Brand Development
- Brand awareness is the extent to which consumers recognize and remember a brand.
- Brand development involves enhancing and boosting brand image and reputation for increased consumer loyalty.
- Brand value measures the worth added by a brand beyond a product's basic functional properties.
- Packaging significantly impacts customer perceptions regarding a product.
- Brand loyalty reflects consumers' preference for a particular brand over others.
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