Marketing Information and Customer Insights Quiz

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18 Questions

What is the main focus of the marketing information system?

Understanding and meeting users' information needs

Which of the following is NOT a source of information in the marketing information system?

Personal interviews with customers

What is the purpose of competitive marketing intelligence?

Analyzing publicly available information about competitors

What advantage do internal databases offer in comparison to other sources of information?

Quicker and cheaper access to information

Why is it essential for marketers to obtain customer characteristics and preferences as part of marketing information?

To tailor products and services to meet consumer needs

What role do marketing channel partners play in providing data for the marketing information system?

Supplying data on sales transactions

What is big data in the context of marketing?

Complex and huge data sets generated by sophisticated technologies

What does a Marketing Information System (MIS) help with?

Providing information to company's managers and external partners

How does a good marketing information system balance information needs?

Balancing user wants with actual needs and feasibility

Why must a company assess the value of insights gained from additional information?

To determine if insights are worth the costs of obtaining additional information

What is the main role of a Marketing Information System (MIS) in generating insights?

Helping decision makers use information to generate actionable insights

Why do marketers need better information according to the text?

To make better use of the information they already have

What was the primary reason the research executive predicted the failure of the Star Wars film?

The film had the word 'war' in its title, which was off-putting after the Vietnam War

What is the primary distinction made in the text between marketing information and customer insights?

Marketing information has little value on its own, but customer insights derived from it are valuable

Which of the following is NOT mentioned in the text as a characteristic of customer insights?

They are derived from complex statistical analysis

What is the primary source of marketing information mentioned?

Big data generated by modern technologies

What is the primary role of marketing research, as implied in the text?

To generate customer insights that lead to better decision-making

Which of the following statements best summarizes the main point made in the text?

Marketing information alone is insufficient; insights derived from it are crucial for success

Test your knowledge on marketing information, customer insights, and big data in today's digital era. Learn about the importance of better information usage for marketers and the impact of wide variety of sources in data generation.

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