Marketing Chapter 4: Distribution Strategies
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Questions and Answers

What is distribution?

Distribution encompasses all of the channels, processes, and functions, including warehousing and transportation, that a product passes through on its way to the final customer (end user). It is the actual movement of products and materials between locations.

What is order fulfillment?

Order fulfillment is the process of ensuring on-time delivery of the customer's order.

What are the driving forces behind distribution and transportation in today's highly competitive business environment?

  • Speed and Quality (correct)
  • Innovation and Efficiency
  • Variety and Quantity
  • Price and Availability
  • What is intensive distribution?

    <p>A company tries to sell its product from a small vendor to a big store. Virtually, a customer will be able to find the product everywhere he goes.</p> Signup and view all the answers

    What is direct shipping?

    <p>Goods are transported directly from supplier to retail stores.</p> Signup and view all the answers

    What are some strengths of direct shipping?

    <p>No intermediaries, less damage, more accuracy in delivery</p> Signup and view all the answers

    What are some weaknesses of direct shipping?

    <p>Increased transportation costs, complicated management, higher number of shipments</p> Signup and view all the answers

    What are some options for indirect shipping?

    <p>Manufacturer storage with direct shipping and in-transit merge; Distributor storage with carrier delivery; Distributor storage with last-mile delivery; Manufacturer/distributor storage with customer pickup; Retail storage with customer pickup</p> Signup and view all the answers

    What is a traditional warehousing strategy?

    <p>Warehouses or Distribution centers- DCs will keep goods in stock to meet customer demand.</p> Signup and view all the answers

    What are some functions of traditional warehousing?

    <p>Break bulk, repackaging, assembly, quality inspection, material handling and maintenance, storage</p> Signup and view all the answers

    What is postponement?

    <p>Postponement involves moving some last stages in production, such as assembly or customization, to distribution centers or warehouses.</p> Signup and view all the answers

    Traditional warehousing strategies include both decentralized warehouses and centralized warehouses.

    <p>True</p> Signup and view all the answers

    What is an in-transit merge network?

    <p>In-transit merge is a distribution strategy where package carriers pick up multiple components of an order from different supplier locations and merge them at a hub before making a single delivery to the customer.</p> Signup and view all the answers

    In terms of inventory costs, how does in-transit merge compare to drop-shipping?

    <p>Inventory costs are similar for both methods.</p> Signup and view all the answers

    In-transit merge has a faster response time than drop-shipping.

    <p>False</p> Signup and view all the answers

    What is distributor storage with carrier delivery?

    <p>Inventory is held by distributors or retailers in intermediate warehouses, and package carriers are used to transport products from the intermediate location to the final customer.</p> Signup and view all the answers

    Distributor storage with carrier delivery has lower transportation costs than manufacturer storage.

    <p>True</p> Signup and view all the answers

    What does last-mile delivery refer to?

    <p>The final stage of delivery from the distributor/retailer to the customer's home.</p> Signup and view all the answers

    In terms of transportation costs, how does last-mile delivery compare to other distribution options?

    <p>Last-mile delivery has the highest transportation costs.</p> Signup and view all the answers

    What is manufacturer or distributor storage with customer pickup?

    <p>In this approach, inventory is stored at the manufacturer or distributor warehouse, but customers place their orders online or on the phone and then travel to designated pickup points to collect their merchandise.</p> Signup and view all the answers

    What are the advantages of manufacturer or distributor storage with customer pickup?

    <p>Lower transportation costs, increased flexibility, convenient for customers</p> Signup and view all the answers

    Manufacturer or distributor storage with customer pickup is highly suitable for bulky items that require home delivery.

    <p>False</p> Signup and view all the answers

    Retail storage with customer pickup has the highest inventory costs among all distribution options.

    <p>True</p> Signup and view all the answers

    What is a transportation model?

    <p>A transportation model is formulated for a class of problems where a product is transported from a number of sources to a number of destinations at the minimum possible cost, with each source able to supply a fixed number of units of the product and each destination having a fixed demand for the product.</p> Signup and view all the answers

    What is a transshipment model?

    <p>The transshipment model is an extension of the transportation model in which intermediate transshipment points are added between the sources and destinations.</p> Signup and view all the answers

    Transportation costs can be a significant supply chain cost.

    <p>True</p> Signup and view all the answers

    Which of the following transportation modes is typically the most expensive?

    <p>Air</p> Signup and view all the answers

    Which transportation mode is commonly used for transporting raw materials and bulk products over long distances?

    <p>Rail</p> Signup and view all the answers

    What is intermodal transportation?

    <p>Intermodal transportation combines several modes of shipping, such as truck, water, and rail, typically utilizing containers as a key component.</p> Signup and view all the answers

    Study Notes

    Chapter 4: Distribution

    • Distribution encompasses all channels, processes, and functions involved in a product's journey to the end-user.
    • It includes warehousing, transportation, handling materials/products at receiving docks, storing, packaging, and shipping orders.
    • The core focus of distribution is order fulfillment, ensuring on-time delivery.
    • Distribution and transportation today prioritize speed and quality in a competitive environment.
    • Customers demand real-time information on inventory, carrier location, schedules, and capacity.

    Distribution Strategies

    • Intensive Distribution: A company aims to make its product available in every retail outlet a customer can encounter.
    • Selective Distribution: A company chooses a few, strategically selected outlets to distribute its products, often opting to maintain control or brand image. Examples include limited-availability products like particular brands of smart watches
    • Exclusive Distribution: Only one distributor within a given territory is authorized to sell a specific product.

    Distribution/Shipping Methods

    • Direct Shipping: Goods are transported directly from the supplier to the retail store. This avoids intermediate points in the process.
    • Strengths of Direct Shipping: Fewer intermediaries, reduced damage risk, greater delivery accuracy.
    • Weaknesses of Direct Shipping: Increased transportation costs, complex management (more shipments, higher paperwork/cargo handling).
    • Indirect Shipping (Intermediate Inventory Points): A strategy that involves intermediaries (like distributors, retailers, warehouses, DCs).
    • Provides options of storage by: Manufacturer, storage in transit, Distributor warehouse (with carrier or last-mile), Retail Storage sites.

    Traditional Warehousing Strategy

    • Warehouses/Distribution centers hold inventory to meet demand quickly.
    • Warehousing functions typically feature: breaking bulk, repackaging, assembly, quality inspection, materials handling, maintenance, loading/unloading, storage.
    • Postponement: Manufacturing some late stages is delayed at distribution centers rather than at factory.
    • Decentralized/Centralized warehouses exist for optimal customer location proximity.
    • In-transit merge: Multiple shipments for multiple products (from different sources) are merged into a single delivery (e.g., Dell computers, Sony monitors).

    Transportation Model & Transshipment Model

    • Transportation Model: A mathematical model for optimizing the transport of a product from several sources to multiple destinations with minimum cost, given set supply limits and demand constraints.
    • Transshipment Model: An extension of the transportation model that considers intermediate points (e.g. distribution centers, warehouses), allowing routes to be more dynamic and accommodate more complex delivery routes.

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    Description

    This quiz covers Chapter 4 on Distribution in marketing, highlighting key concepts such as intensive, selective, and exclusive distribution strategies. Understand the processes involved in product distribution and the importance of order fulfillment in today's competitive landscape. Test your knowledge on how distribution impacts customer satisfaction and business success.

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