Marketing and Advertising Quiz
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Questions and Answers

What is the instructor's name?

  • Dolly Shao
  • Mahsan Hajirasou
  • Steve Pulver (correct)
  • None of the above
  • Which of the following brands did the instructor NOT work on at Procter & Gamble?

  • Coast
  • Cheer
  • Tide (correct)
  • Downy
  • Which of the following is NOT mentioned as an area of expertise that the instructor worked on at Echo Advertising?

  • Technology
  • Apparel (correct)
  • Food
  • Entertainment
  • What year did the instructor stop being a partner at Echo Advertising?

    <p>2002 (A)</p> Signup and view all the answers

    Which of the following is NOT a role held by the instructor?

    <p>CEO (C)</p> Signup and view all the answers

    What type of degree does the Lab Leader, Dolly Shao hold?

    <p>MBA (C)</p> Signup and view all the answers

    What is the name of the organization where Dolly Shao serves as a philanthropy cabinet member?

    <p>Southlake Foundation (A)</p> Signup and view all the answers

    What is the name of the organization where Dolly Shao serves as Marketing Committee leader?

    <p>Federation of Asian Canadians Toronto (D)</p> Signup and view all the answers

    What is the significance of a value proposition in marketing?

    <p>It describes the unique benefits a product offers to consumers. (B)</p> Signup and view all the answers

    Which of these is NOT a key characteristic of a good positioning statement?

    <p>It emphasizes features. (C)</p> Signup and view all the answers

    What is the primary goal of a positioning map in marketing?

    <p>To visualize the competitive landscape of a market. (A)</p> Signup and view all the answers

    What is a key factor that can erode the purchasing power of money?

    <p>Inflation (A)</p> Signup and view all the answers

    What government agency regulates the labeling of food and medicine?

    <p>Food and Drug Administration (FDA) (A)</p> Signup and view all the answers

    What are the 7 Ps of marketing?

    <p>Product, Price, Place, Promotion, People, Positioning, Process (B)</p> Signup and view all the answers

    Which of the following is the most accurate description of ‘People’ as a P of marketing?

    <p>The target customer or consumer. (D)</p> Signup and view all the answers

    Which of these is NOT a social or cultural factor that influences the global marketplace?

    <p>Availability of natural resources (A)</p> Signup and view all the answers

    What is a key benefit of adopting new technologies for businesses?

    <p>Improved communication and business operations (C)</p> Signup and view all the answers

    Why is it important for a company to understand its target customer?

    <p>To design marketing messages that resonate with them. (B)</p> Signup and view all the answers

    What is the main purpose of green marketing?

    <p>To market environmentally safe products and services in an environmentally responsible way (C)</p> Signup and view all the answers

    What is an example of a tangible good offered for sale?

    <p>A laptop computer. (B)</p> Signup and view all the answers

    Which of these is an example of a strong value proposition?

    <p>It's a high-quality car that's stylish, safe and affordable. (D)</p> Signup and view all the answers

    Which of these is NOT a typical characteristic of the competitive environment?

    <p>A focus on marketing strategies that prioritize profit over environmental sustainability (B)</p> Signup and view all the answers

    Which of the following factors is NOT included in an economic analysis of a market?

    <p>Social trends (B)</p> Signup and view all the answers

    What does the term 'restraining trade' refer to?

    <p>Restricting the free movement of goods and services (A)</p> Signup and view all the answers

    What are the three marketing 'Ps' that will be covered in the upcoming class?

    <p>People, Positioning, Promotion (D)</p> Signup and view all the answers

    According to the provided content, what is the primary reason why targeting is crucial for business success?

    <p>It allows businesses to focus on specific customer needs and wants. (A)</p> Signup and view all the answers

    What is the relationship between 'Segmentation' and 'People' and 'Positioning' in the provided content?

    <p>Segmentation is the process of dividing customers into groups based on their needs and wants, which helps companies target specific groups more effectively. (C)</p> Signup and view all the answers

    Based on the provided text, how will students be working on the 'Nike' project in the lab?

    <p>As a whole class, working together on developing marketing strategies for the Nike brand. (C)</p> Signup and view all the answers

    What is the primary purpose of the provided lecture content?

    <p>To explain the importance of targeting and positioning within the framework of marketing. (A)</p> Signup and view all the answers

    What is the primary purpose of writing an executive summary?

    <p>To present a compelling narrative of the plan's objectives and recommendations. (B)</p> Signup and view all the answers

    When should the executive summary be written?

    <p>After writing the full marketing plan. (D)</p> Signup and view all the answers

    What should be included in the 'Research Findings & Methodology' section?

    <p>Evidence to support the recommendations made in the plan. (D)</p> Signup and view all the answers

    What is the significance of the "Value Proposition" in a marketing plan?

    <p>It describes the unique benefits that the product or service offers to customers. (C)</p> Signup and view all the answers

    What is the purpose of the 'Overall Architecture' section?

    <p>To provide a comprehensive overview of the marketing plan's structure. (A)</p> Signup and view all the answers

    What is the purpose of the 'DIMENSION' column in the 'Overall Architecture' section?

    <p>To define the key aspects of the marketing plan being evaluated. (B)</p> Signup and view all the answers

    What is the purpose of the 'DESCRIBE' column in the 'Overall Architecture' section?

    <p>To provide a detailed description of the current situation in relation to the marketing plan dimension. (C)</p> Signup and view all the answers

    What is the purpose of the 'RECOMMEND' column in the 'Overall Architecture' section?

    <p>To outline the recommended changes or improvements to the marketing plan dimension. (C)</p> Signup and view all the answers

    Which of the following is NOT a dimension considered within the Overall Architecture framework?

    <p>Production (D)</p> Signup and view all the answers

    What is the crucial step in assessing the alignment of the brand's actual positioning with its desired positioning?

    <p>Analyzing customer surveys. (D)</p> Signup and view all the answers

    What is the primary factor that determines the need to recommend a change in the brand's positioning?

    <p>Disalignment between desired and actual positioning. (B)</p> Signup and view all the answers

    Which of the following is essential for justifying the need for a change in product features?

    <p>Customer feedback highlighting unmet needs. (C)</p> Signup and view all the answers

    What is the primary objective of assessing the retail selling price within the Overall Architecture?

    <p>To ensure consistency with the brand's positioning. (D)</p> Signup and view all the answers

    Which of the following is the most effective way to align promotional tools with the desired positioning?

    <p>Tailoring communication messages to the target audience. (B)</p> Signup and view all the answers

    What aspect of the brand's presence should be evaluated to assess the alignment of distribution channels with desired positioning?

    <p>The types of retail outlets where the product is sold. (B)</p> Signup and view all the answers

    Which of the following is a key difference between assessing the brand's desired and actual positioning?

    <p>Desired positioning is based on internal goals, while actual positioning is driven by customer perception. (C)</p> Signup and view all the answers

    Flashcards

    7 Ps of Marketing

    A framework that includes Product, Price, Place, Promotion, People, Processes, and Physical Evidence.

    Value Proposition

    A statement that explains why consumers should buy your brand.

    Positioning

    The unique place a product occupies in the mind of the target customer.

    Compelling Positioning

    Effective positioning that grabs attention and sticks in memory.

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    Differentiation

    The aspects that make a product distinct from competitors.

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    Target Customer

    The specific group of consumers at whom the product is aimed.

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    Marketing Components

    Elements that influence how a product is marketed (7 Ps).

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    Promotion

    Activities that communicate the product's value to customers.

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    Marketing

    The process of promoting and selling products or services.

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    Marketing Strategy

    A plan that outlines how a business will reach its target market.

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    Brand's Desired Positioning

    The target image a brand aims to project in the market.

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    Actual Positioning

    The current identity the brand has in the consumer's mind.

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    Marketing Plan

    A detailed outline of marketing activities for a specific period.

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    Product Features

    Key attributes and levels that define a product's capabilities.

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    Steve Pulver

    Instructor with 40 years of experience in marketing.

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    Pricing Strategy

    The planned approach for setting product prices over time.

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    Promotional Tools

    Methods used to communicate and promote a product.

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    Dolly Shao

    Lab Leader with expertise in digital marketing.

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    Echo Advertising

    A successful advertising agency co-owned by Steve Pulver.

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    Retail Selling Price

    The price at which a product is sold to customers.

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    Channel Choice

    The selected platforms for distributing and selling products.

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    Mill Street Brewery

    Canada's number-one craft brewery managed by Steve Pulver.

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    Alignment with Desired Positioning

    The degree to which marketing elements match the brand's goal.

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    Executive Summary

    A brief summary of the marketing plan objectives and key content.

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    Objectives

    Specific goals for the firm and the project, aligning both.

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    Research Findings

    Evidence supporting the recommendations made in the plan.

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    Methodology

    The methods used to gather data for the research.

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    Communication Plan

    A strategy for conveying the project’s objectives and value.

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    Proof Points

    Supporting evidence that reinforces the plan's recommendations.

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    Marketing Ps

    Framework that consists of People, Positioning, and Segmentation.

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    People in Marketing

    Refers to the target audience for a marketing effort.

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    Positioning in Marketing

    The way a product is perceived in the consumer's mind.

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    Segmentation

    Dividing a market into distinct groups of buyers.

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    Targeting Importance

    Targeting is crucial for effective business strategies.

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    FTC

    Federal Trade Commission, regulates deceptive advertising.

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    FDA

    Food and Drug Administration, regulates labeling of consumables.

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    Inflation

    Rise in cost of living eroding purchasing power.

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    Recession

    Economic decline where high-end and low-end products may sell well.

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    Demographic Environment

    Changes in population characteristics affecting markets.

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    Social trends

    Shifts in public attitudes toward lifestyle choices.

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    Green Marketing

    Promoting environmentally safe products and services.

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    Technology Impact

    Technology changes communication and business methods.

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    Study Notes

    Course Information

    • Course name: Marketing Management
    • Course code: MKTG 1030
    • Instructor: Steve Pulver
    • Instructor email: [email protected]

    Course Agenda

    • Introductions
    • Course Overview
    • What is Marketing?
    • What is Marketing Strategy?
    • What is a Value Proposition?
    • What is a Marketing Plan?
    • This Week's Lab
    • Next Week's Lecture

    Instructor Background

    • 40+ years experience in marketing
    • Worked for Procter & Gamble, CBS Records/Sony Music
    • Co-owned Echo Advertising agency (1987-2002)
    • Shareholder and marketing director at Mill Street Brewery (2006-2015)
    • Instructor at Schulich School of Business (since 2006)
    • Recipient/nominee for Schulich Teaching Award (6 times)

    Lab Leader

    • Name: Dolly Shao
    • Email: [email protected]
    • Experience in digital marketing, PR, and community engagement
    • Philanthropy cabinet member at Southlake Foundation
    • Marketing Committee Leader at Federation of Asian Canadians Toronto
    • Fashionista and dessert foodie

    Other Lab Leaders

    • Name: Mahsan Hajirasouliha
    • Email: [email protected]
    • Visiting professor at Schulich School of Business
    • Specializes in qualitative research methodologies
    • Research focuses on meaningful marketing/consumption and Consumer Culture Theory (CCT)
    • Team Lead: Sheila Sinclair
    • Email: [email protected]
    • Phone: 416-650-8167
    • Room: N304A

    Course Grading

    • Lab Attendance: 15% (1.25 marks per lab, doctors note required if missing lab)
    • Midterm Exam: 20% (20 multiple choice questions, 30 minutes)
    • Group Project: 25% (slide deck (15%) and 10-minute video presentation (10%))
    • Final Exam: 40% (40 multiple choice questions, 45 minutes)

    Lecture Attendance

    • 15% of midterm and final exam questions based on lecture content only
    • Lecture attendance is not otherwise graded

    Marketing Definition

    • Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large (American Marketing)
    • Creating, Communicating, Delivering and Exchanging value(4 key components)
    • Traditional 4 P's - Promotion, Place, Product, and Price.
    • New 7P's - Value Proposition, Positioning, People

    Marketing Eras

    • Value era: Companies emphasize creating value for customers, customer-centric
    • One-to-one era: Building relationships with customers individually, serving each customer's specific needs.
    • Transformative era: Transforming companies and products to create complete customer service.

    Marketing Plan

    • A comprehensive, detail-oriented document
    • Used to sell the plan, describe the project and obtain feedback/approval
    • Structure includes the Executive Summary, Objectives, Research Findings & Methodology, Brand Architecture, & the Communication Plan

    Research Findings and Methodology

    • Presenting proof points for recommendations
    • Describing the research method(s) used
    • Explaining the development of the questionnaire/interview guide
    • Detailing sample acquisition and any data collection issues

    Value Proposition

    • Explicitly articulated statement of why consumers buy a brand (e.g., "We make safe durable cars that handle well.")
    • Must resonate throughout the plan

    Positioning

    • The differentiated place a product occupies in the target customer's mind
    • Good positioning is compelling and differentiated

    Positioning Map

    • Graphical representation of product positioning based on different attributes. (Example shown using cell phones)

    Other Important Concepts

    • What is a Brand? - A unique name/image promising a differentiated benefit.
    • What are Unbranded Products and Services? - Often commodities like sand, lumber, nail salons where brand isn't emphasized.
    • Promotion: How awareness for a product is created (e.g., advertising, social media, events, product placement)
    • Place (Distribution): The process of getting a product to consumers, and how this is done effectively.
    • Price: How prices are determined, considering competitor prices, costs, and desired profit margin
    • People: Identifying and understanding the target customer via relevant data points including demographics, psychographics and geography.
    • What is Strategy? - Overall plan to achieve business objectives
    • Understanding Strategy and Strategy development processes (including secondary and primary research)
    • SWOT Analysis: (Internal factors: Strengths/Weaknesses) + (External factors: Opportunities/Threats)- used in Business planning; Market Analysis; Competitive Analysis; Strategic Planning
    • Competitive Analysis: Analyzing competitor strengths, weaknesses, resources and strategies.
    • PESTEL Analysis: (Political, Economic, Sociological, Technological, Environmental, and Legal) factors influencing a business; External Factors Analysis

    Additional Topics for Next Week

    • Further discussion of Marketing's Ps including; People, Positioning, Segmentation.
    • The textbook (Principles of Marketing by Jeff Tanner and Mary Raymond V 5.0, Chapter 5) is also referenced.

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    Description

    Test your knowledge on marketing concepts and the professional background of industry experts. This quiz covers important topics such as value propositions, positioning statements, and the 7 Ps of marketing, as well as specific individuals' roles and expertise in the advertising field. Perfect for students and professionals alike!

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