Podcast
Questions and Answers
What is the instructor's name?
What is the instructor's name?
Which of the following brands did the instructor NOT work on at Procter & Gamble?
Which of the following brands did the instructor NOT work on at Procter & Gamble?
Which of the following is NOT mentioned as an area of expertise that the instructor worked on at Echo Advertising?
Which of the following is NOT mentioned as an area of expertise that the instructor worked on at Echo Advertising?
What year did the instructor stop being a partner at Echo Advertising?
What year did the instructor stop being a partner at Echo Advertising?
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Which of the following is NOT a role held by the instructor?
Which of the following is NOT a role held by the instructor?
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What type of degree does the Lab Leader, Dolly Shao hold?
What type of degree does the Lab Leader, Dolly Shao hold?
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What is the name of the organization where Dolly Shao serves as a philanthropy cabinet member?
What is the name of the organization where Dolly Shao serves as a philanthropy cabinet member?
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What is the name of the organization where Dolly Shao serves as Marketing Committee leader?
What is the name of the organization where Dolly Shao serves as Marketing Committee leader?
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What is the significance of a value proposition in marketing?
What is the significance of a value proposition in marketing?
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Which of these is NOT a key characteristic of a good positioning statement?
Which of these is NOT a key characteristic of a good positioning statement?
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What is the primary goal of a positioning map in marketing?
What is the primary goal of a positioning map in marketing?
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What is a key factor that can erode the purchasing power of money?
What is a key factor that can erode the purchasing power of money?
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What government agency regulates the labeling of food and medicine?
What government agency regulates the labeling of food and medicine?
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What are the 7 Ps of marketing?
What are the 7 Ps of marketing?
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Which of the following is the most accurate description of ‘People’ as a P of marketing?
Which of the following is the most accurate description of ‘People’ as a P of marketing?
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Which of these is NOT a social or cultural factor that influences the global marketplace?
Which of these is NOT a social or cultural factor that influences the global marketplace?
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What is a key benefit of adopting new technologies for businesses?
What is a key benefit of adopting new technologies for businesses?
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Why is it important for a company to understand its target customer?
Why is it important for a company to understand its target customer?
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What is the main purpose of green marketing?
What is the main purpose of green marketing?
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What is an example of a tangible good offered for sale?
What is an example of a tangible good offered for sale?
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Which of these is an example of a strong value proposition?
Which of these is an example of a strong value proposition?
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Which of these is NOT a typical characteristic of the competitive environment?
Which of these is NOT a typical characteristic of the competitive environment?
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Which of the following factors is NOT included in an economic analysis of a market?
Which of the following factors is NOT included in an economic analysis of a market?
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What does the term 'restraining trade' refer to?
What does the term 'restraining trade' refer to?
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What are the three marketing 'Ps' that will be covered in the upcoming class?
What are the three marketing 'Ps' that will be covered in the upcoming class?
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According to the provided content, what is the primary reason why targeting is crucial for business success?
According to the provided content, what is the primary reason why targeting is crucial for business success?
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What is the relationship between 'Segmentation' and 'People' and 'Positioning' in the provided content?
What is the relationship between 'Segmentation' and 'People' and 'Positioning' in the provided content?
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Based on the provided text, how will students be working on the 'Nike' project in the lab?
Based on the provided text, how will students be working on the 'Nike' project in the lab?
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What is the primary purpose of the provided lecture content?
What is the primary purpose of the provided lecture content?
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What is the primary purpose of writing an executive summary?
What is the primary purpose of writing an executive summary?
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When should the executive summary be written?
When should the executive summary be written?
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What should be included in the 'Research Findings & Methodology' section?
What should be included in the 'Research Findings & Methodology' section?
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What is the significance of the "Value Proposition" in a marketing plan?
What is the significance of the "Value Proposition" in a marketing plan?
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What is the purpose of the 'Overall Architecture' section?
What is the purpose of the 'Overall Architecture' section?
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What is the purpose of the 'DIMENSION' column in the 'Overall Architecture' section?
What is the purpose of the 'DIMENSION' column in the 'Overall Architecture' section?
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What is the purpose of the 'DESCRIBE' column in the 'Overall Architecture' section?
What is the purpose of the 'DESCRIBE' column in the 'Overall Architecture' section?
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What is the purpose of the 'RECOMMEND' column in the 'Overall Architecture' section?
What is the purpose of the 'RECOMMEND' column in the 'Overall Architecture' section?
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Which of the following is NOT a dimension considered within the Overall Architecture framework?
Which of the following is NOT a dimension considered within the Overall Architecture framework?
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What is the crucial step in assessing the alignment of the brand's actual positioning with its desired positioning?
What is the crucial step in assessing the alignment of the brand's actual positioning with its desired positioning?
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What is the primary factor that determines the need to recommend a change in the brand's positioning?
What is the primary factor that determines the need to recommend a change in the brand's positioning?
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Which of the following is essential for justifying the need for a change in product features?
Which of the following is essential for justifying the need for a change in product features?
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What is the primary objective of assessing the retail selling price within the Overall Architecture?
What is the primary objective of assessing the retail selling price within the Overall Architecture?
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Which of the following is the most effective way to align promotional tools with the desired positioning?
Which of the following is the most effective way to align promotional tools with the desired positioning?
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What aspect of the brand's presence should be evaluated to assess the alignment of distribution channels with desired positioning?
What aspect of the brand's presence should be evaluated to assess the alignment of distribution channels with desired positioning?
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Which of the following is a key difference between assessing the brand's desired and actual positioning?
Which of the following is a key difference between assessing the brand's desired and actual positioning?
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Flashcards
7 Ps of Marketing
7 Ps of Marketing
A framework that includes Product, Price, Place, Promotion, People, Processes, and Physical Evidence.
Value Proposition
Value Proposition
A statement that explains why consumers should buy your brand.
Positioning
Positioning
The unique place a product occupies in the mind of the target customer.
Compelling Positioning
Compelling Positioning
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Differentiation
Differentiation
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Target Customer
Target Customer
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Marketing Components
Marketing Components
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Promotion
Promotion
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Marketing
Marketing
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Marketing Strategy
Marketing Strategy
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Brand's Desired Positioning
Brand's Desired Positioning
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Actual Positioning
Actual Positioning
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Marketing Plan
Marketing Plan
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Product Features
Product Features
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Steve Pulver
Steve Pulver
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Pricing Strategy
Pricing Strategy
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Promotional Tools
Promotional Tools
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Dolly Shao
Dolly Shao
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Echo Advertising
Echo Advertising
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Retail Selling Price
Retail Selling Price
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Channel Choice
Channel Choice
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Mill Street Brewery
Mill Street Brewery
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Alignment with Desired Positioning
Alignment with Desired Positioning
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Executive Summary
Executive Summary
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Objectives
Objectives
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Research Findings
Research Findings
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Methodology
Methodology
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Communication Plan
Communication Plan
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Proof Points
Proof Points
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Marketing Ps
Marketing Ps
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People in Marketing
People in Marketing
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Positioning in Marketing
Positioning in Marketing
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Segmentation
Segmentation
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Targeting Importance
Targeting Importance
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FTC
FTC
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FDA
FDA
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Inflation
Inflation
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Recession
Recession
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Demographic Environment
Demographic Environment
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Social trends
Social trends
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Green Marketing
Green Marketing
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Technology Impact
Technology Impact
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Study Notes
Course Information
- Course name: Marketing Management
- Course code: MKTG 1030
- Instructor: Steve Pulver
- Instructor email: [email protected]
Course Agenda
- Introductions
- Course Overview
- What is Marketing?
- What is Marketing Strategy?
- What is a Value Proposition?
- What is a Marketing Plan?
- This Week's Lab
- Next Week's Lecture
Instructor Background
- 40+ years experience in marketing
- Worked for Procter & Gamble, CBS Records/Sony Music
- Co-owned Echo Advertising agency (1987-2002)
- Shareholder and marketing director at Mill Street Brewery (2006-2015)
- Instructor at Schulich School of Business (since 2006)
- Recipient/nominee for Schulich Teaching Award (6 times)
Lab Leader
- Name: Dolly Shao
- Email: [email protected]
- Experience in digital marketing, PR, and community engagement
- Philanthropy cabinet member at Southlake Foundation
- Marketing Committee Leader at Federation of Asian Canadians Toronto
- Fashionista and dessert foodie
Other Lab Leaders
- Name: Mahsan Hajirasouliha
- Email: [email protected]
- Visiting professor at Schulich School of Business
- Specializes in qualitative research methodologies
- Research focuses on meaningful marketing/consumption and Consumer Culture Theory (CCT)
- Team Lead: Sheila Sinclair
- Email: [email protected]
- Phone: 416-650-8167
- Room: N304A
Course Grading
- Lab Attendance: 15% (1.25 marks per lab, doctors note required if missing lab)
- Midterm Exam: 20% (20 multiple choice questions, 30 minutes)
- Group Project: 25% (slide deck (15%) and 10-minute video presentation (10%))
- Final Exam: 40% (40 multiple choice questions, 45 minutes)
Lecture Attendance
- 15% of midterm and final exam questions based on lecture content only
- Lecture attendance is not otherwise graded
Marketing Definition
- Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large (American Marketing)
- Creating, Communicating, Delivering and Exchanging value(4 key components)
- Traditional 4 P's - Promotion, Place, Product, and Price.
- New 7P's - Value Proposition, Positioning, People
Marketing Eras
- Value era: Companies emphasize creating value for customers, customer-centric
- One-to-one era: Building relationships with customers individually, serving each customer's specific needs.
- Transformative era: Transforming companies and products to create complete customer service.
Marketing Plan
- A comprehensive, detail-oriented document
- Used to sell the plan, describe the project and obtain feedback/approval
- Structure includes the Executive Summary, Objectives, Research Findings & Methodology, Brand Architecture, & the Communication Plan
Research Findings and Methodology
- Presenting proof points for recommendations
- Describing the research method(s) used
- Explaining the development of the questionnaire/interview guide
- Detailing sample acquisition and any data collection issues
Value Proposition
- Explicitly articulated statement of why consumers buy a brand (e.g., "We make safe durable cars that handle well.")
- Must resonate throughout the plan
Positioning
- The differentiated place a product occupies in the target customer's mind
- Good positioning is compelling and differentiated
Positioning Map
- Graphical representation of product positioning based on different attributes. (Example shown using cell phones)
Other Important Concepts
- What is a Brand? - A unique name/image promising a differentiated benefit.
- What are Unbranded Products and Services? - Often commodities like sand, lumber, nail salons where brand isn't emphasized.
- Promotion: How awareness for a product is created (e.g., advertising, social media, events, product placement)
- Place (Distribution): The process of getting a product to consumers, and how this is done effectively.
- Price: How prices are determined, considering competitor prices, costs, and desired profit margin
- People: Identifying and understanding the target customer via relevant data points including demographics, psychographics and geography.
- What is Strategy? - Overall plan to achieve business objectives
- Understanding Strategy and Strategy development processes (including secondary and primary research)
- SWOT Analysis: (Internal factors: Strengths/Weaknesses) + (External factors: Opportunities/Threats)- used in Business planning; Market Analysis; Competitive Analysis; Strategic Planning
- Competitive Analysis: Analyzing competitor strengths, weaknesses, resources and strategies.
- PESTEL Analysis: (Political, Economic, Sociological, Technological, Environmental, and Legal) factors influencing a business; External Factors Analysis
Additional Topics for Next Week
- Further discussion of Marketing's Ps including; People, Positioning, Segmentation.
- The textbook (Principles of Marketing by Jeff Tanner and Mary Raymond V 5.0, Chapter 5) is also referenced.
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Description
Test your knowledge on marketing concepts and the professional background of industry experts. This quiz covers important topics such as value propositions, positioning statements, and the 7 Ps of marketing, as well as specific individuals' roles and expertise in the advertising field. Perfect for students and professionals alike!