Podcast
Questions and Answers
Internal environment refers to which of the following?
Internal environment refers to which of the following?
- Local forces that affect the ability to serve customers
- Societal forces affecting the survival of the organization
- Factors outside the organization affecting customer relationships
- Factors within the boundaries of the organization used in decision-making (correct)
What does the external micro environment primarily consist of?
What does the external micro environment primarily consist of?
- Physical and social factors within the boundaries of the organization
- Larger societal forces affecting the survival of the organization
- Local forces that affect its ability to serve its customers (correct)
- Forces outside the organization affecting customer relationships
What is the purpose of analyzing the macro marketing environment?
What is the purpose of analyzing the macro marketing environment?
- To better understand, adapt to, and change in response to societal forces (correct)
- To serve customers despite local forces affecting ability
- To create, communicate, and deliver market offerings
- To focus solely on internal elements for decision-making
What is included in the external macro environment?
What is included in the external macro environment?
What does business environment refer to?
What does business environment refer to?
Study Notes
Andaruni Mahaol
- Internal environment refers to the conditions and factors within an organization that affect its operations and performance.
Bahri Mahaol
- External micro environment primarily consists of customers, suppliers, competitors, and publics that are closely related to the organization.
Macro Mahaol
- Analyzing the macro marketing environment helps to identify and understand the broader factors that affect the organization, such as demographic, economic, natural, technological, political, and cultural factors.
- The purpose of analyzing the macro marketing environment is to identify opportunities, threats, and trends that may impact the organization.
Bahri Macro Mahaol
- The external macro environment includes demographic, economic, natural, technological, political, and cultural factors that affect the organization.
Business Mahaol
- Business environment refers to the internal and external factors that affect the organization's operations and performance.
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Description
Learn about the factors and forces that impact a firm's ability to develop and sustain successful customer relationships, as well as the internal and external elements that influence decision-making within an organization.