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Market and Business Environment

Learn about the factors and forces that impact a firm's ability to develop and sustain successful customer relationships, as well as the internal and external elements that influence decision-making within an organization.

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Questions and Answers

Internal environment refers to which of the following?

Factors within the boundaries of the organization used in decision-making

What does the external micro environment primarily consist of?

Local forces that affect its ability to serve its customers

What is the purpose of analyzing the macro marketing environment?

To better understand, adapt to, and change in response to societal forces

What is included in the external macro environment?

<p>Demographic, political, cultural, natural, technological, and economic forces</p> Signup and view all the answers

What does business environment refer to?

<p>Factors and forces affecting a firm's ability to build successful customer relationships</p> Signup and view all the answers

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Study Notes

Andaruni Mahaol

  • Internal environment refers to the conditions and factors within an organization that affect its operations and performance.

Bahri Mahaol

  • External micro environment primarily consists of customers, suppliers, competitors, and publics that are closely related to the organization.

Macro Mahaol

  • Analyzing the macro marketing environment helps to identify and understand the broader factors that affect the organization, such as demographic, economic, natural, technological, political, and cultural factors.
  • The purpose of analyzing the macro marketing environment is to identify opportunities, threats, and trends that may impact the organization.

Bahri Macro Mahaol

  • The external macro environment includes demographic, economic, natural, technological, political, and cultural factors that affect the organization.

Business Mahaol

  • Business environment refers to the internal and external factors that affect the organization's operations and performance.

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