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What does the business environment refer to in marketing terms?
What does the business environment refer to in marketing terms?
- Larger societal forces affecting the survival of the organisation
- The internal elements of the organisation used to create, communicate and deliver market offerings
- Local forces that affect the ability to serve customers
- The factors and forces affecting a firm's ability to build and maintain successful customer relationships (correct)
What is included in the external macro environment?
What is included in the external macro environment?
- Internal elements of the organisation used to create, communicate and deliver market offerings
- Demographic, political, cultural, natural, technological, and economic forces (correct)
- Local forces that affect its ability to serve its customers
- Physical and social factors within the boundaries of the organization
What is the purpose of analyzing the macro marketing environment?
What is the purpose of analyzing the macro marketing environment?
- To consider physical and social factors within the organization
- To focus on the internal elements of the organization
- To better understand the environment, adapt to the social environment, and achieve the purpose of enterprise marketing (correct)
- To serve customers by addressing local forces
What does the internal environment consist of?
What does the internal environment consist of?
What are the three levels of the environment as mentioned in the text?
What are the three levels of the environment as mentioned in the text?
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Study Notes
Business Environment in Marketing
- Refers to the combination of internal and external factors that influence a company's marketing decisions and strategies.
- Shapes how a business interacts with customers, competitors, and the market as a whole.
External Macro Environment
- Comprises factors outside the control of the business that can affect its performance.
- Includes elements such as political, economic, social, technological, environmental, and legal influences (often referred to as PESTEL).
Purpose of Analyzing the Macro Marketing Environment
- Identifies opportunities and threats that can impact an organization’s strategy and profitability.
- Helps businesses adapt to changes in external conditions and stay competitive in the market.
Internal Environment
- Consists of factors within the organization that affect its operations and marketing strategies.
- Includes aspects such as company culture, resources, capabilities, management, and internal processes.
Three Levels of the Environment
- Micro Environment: Immediate environment affecting the organization, including customers, suppliers, and competitors.
- Meso Environment: Intermediary entities like distributors and other partners that influence the business.
- Macro Environment: Broader societal forces and trends that can impact the entire industry and market dynamics.
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