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Questions and Answers
What is one of the key tasks of a crisis manager?
What is one of the key tasks of a crisis manager?
- To ignore the problem and hope it goes away
- To deny the existence of the problem to avoid facing it
- To anticipate what will happen next and redirect resources for a positive outcome (correct)
- To blame others for the problem and avoid taking responsibility
What is one reason why crisis planning can be helpful?
What is one reason why crisis planning can be helpful?
- To deny the existence of problems to avoid addressing them
- To generate corporate buy-in on the reality of potential problems (correct)
- To ignore problems and hope they go away
- To shift the blame for problems onto others
Why do many organizations fail to recognize a problem as likely to become a crisis?
Why do many organizations fail to recognize a problem as likely to become a crisis?
- They are unaware of the problem's potential to escalate (correct)
- They expect others to deal with the problem
- They deliberately choose to ignore the problem
- They are too busy focusing on other issues
What is one typical institutional dysfunction mentioned in the text?
What is one typical institutional dysfunction mentioned in the text?
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What is the result of an organization turning a blind eye to a problem?
What is the result of an organization turning a blind eye to a problem?
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What is one of the key tasks of a crisis manager?
What is one of the key tasks of a crisis manager?
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Why can crisis planning be very helpful, according to the text?
Why can crisis planning be very helpful, according to the text?
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What is one typical institutional dysfunction mentioned in the text?
What is one typical institutional dysfunction mentioned in the text?
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What is the result of an organization turning a blind eye to a problem?
What is the result of an organization turning a blind eye to a problem?
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Why should the option of doing nothing be exercised deliberately, according to the text?
Why should the option of doing nothing be exercised deliberately, according to the text?
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