10 Questions
What is one of the key tasks of a crisis manager?
To anticipate what will happen next and redirect resources for a positive outcome
What is one reason why crisis planning can be helpful?
To generate corporate buy-in on the reality of potential problems
Why do many organizations fail to recognize a problem as likely to become a crisis?
They are unaware of the problem's potential to escalate
What is one typical institutional dysfunction mentioned in the text?
Denying the existence of a problem
What is the result of an organization turning a blind eye to a problem?
The problem escalates and becomes worse
What is one of the key tasks of a crisis manager?
Anticipating and redirecting resources to ensure positive outcomes
Why can crisis planning be very helpful, according to the text?
To recognize potential issues that may become crises if not addressed promptly
What is one typical institutional dysfunction mentioned in the text?
Denying that problems exist within the organization
What is the result of an organization turning a blind eye to a problem?
Surprise when things escalate and blow up
Why should the option of doing nothing be exercised deliberately, according to the text?
Because management doesn't even know it has a problem
Learn about the typical institutional reactions that can worsen a crisis and how to avoid them for successful crisis management. This quiz covers important strategies for crisis managers to anticipate and redirect resources effectively.
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