Effective Crisis Management: Grace Under Pressure

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Questions and Answers

What is the primary task of crisis management?

  • Embracing the chaos caused by a serious crisis
  • Neglecting the impact of a serious crisis
  • Maximizing the deleterious effects of a serious crisis
  • Minimizing the deleterious effects of a serious crisis (correct)

Why is pre-crisis planning considered the most important stage of crisis management?

  • It is focused on wisdom and experience
  • It involves the least effort
  • It emphasizes planning and prevention (correct)
  • It is the easiest stage to handle

What is the definition of a crisis according to the text?

  • A large-scale, unexpected, serious, negative development (correct)
  • A minor, expected, positive development
  • A predictable and insignificant occurrence
  • An event with little impact on an organization

Why is overconfidence considered a barrier to effective crisis management?

<p>It leads to denial and blindness about potential crises (B)</p> Signup and view all the answers

What does crisis management entail in terms of time constraints?

<p>Using unlimited resources under extreme time constraints (D)</p> Signup and view all the answers

What characterizes the need for greater planning and humility in crisis management?

<p>Blindness created by overconfidence (C)</p> Signup and view all the answers

Why is crisis management described as requiring 'grace under pressure'?

<p>'Grace' signifies the ability to remain composed and effective in difficult situations (C)</p> Signup and view all the answers

What is the foundation of effective crisis management according to the text?

<p>'Preparation and forethought' (C)</p> Signup and view all the answers

What does the text emphasize as crucial for organizations in overcoming potential crises?

<p>'Greater planning and humility' (C)</p> Signup and view all the answers

Why is denial considered a barrier to effective crisis management?

<p>'Denial' leads to blindness about potential crises (A)</p> Signup and view all the answers

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