Workplace Violence Part 2

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Questions and Answers

What is a key responsibility of managers/supervisors in regards to workplace violence risk assessments?

Debriefing incidents of violence without reporting them

Only reviewing risk assessments when an incident occurs

Conducting them quarterly

Consulting with Joint Health & Safety Committees and developing practical measures and procedures to control identified risks (correct)

When should managers/supervisors review risk assessments?

Only when an incident occurs

Annually, and when there are changes to the nature of the workplace, type of work, or conditions of work (correct)

Quarterly, regardless of changes

Only when Corporate Security requests it

What should managers/supervisors do when an employee reports being subjected to, witnessing, or having knowledge of workplace violence?

Document the incident but take no action

Conduct an investigation and take appropriate action (correct)

Report the incident to Corporate Security only

Ignore the report and hope the issue resolves itself

What is the purpose of conducting workplace violence risk assessments?

To determine if the nature of the workplace, type of work, or conditions of work may place employees at risk of violence Signup and view all the answers

Who should managers/supervisors consult with when conducting risk assessments?

Joint Health & Safety Committees, OHS Representatives, assigned People & Equity/divisional health & safety staff, and where appropriate, Corporate Security Signup and view all the answers

What should managers/supervisors do with the results of workplace violence risk assessments?

Communicate them to staff and provide results to Joint Health & Safety Committees/OHS Representatives Signup and view all the answers

Why should managers/supervisors conduct further risk assessments?

When an increase in the number or severity of workplace violence incidents is noted Signup and view all the answers

What is the purpose of the City’s Investigation and Reporting of Work-Related Injuries and Incidents policy?

To maintain and follow a process for reporting, investigating, documenting, and debriefing incidents of violence Signup and view all the answers

What is the primary responsibility of the Occupational Health and Safety Coordinating Committee?

To review and update the policy and guidelines annually Signup and view all the answers

What is expected of all employees in regards to workplace violence?

To report incidents of workplace violence to their supervisor Signup and view all the answers

What is the definition of reprisal in the context of workplace violence?

Any act of retaliation, either direct or indirect Signup and view all the answers

What measures will management take to prevent reprisals against individuals who report incidents of workplace violence?

Take all reasonable and practical measures to prevent reprisals Signup and view all the answers

What should an employee do if they witness or have knowledge of workplace violence?

Report the incident to their supervisor or the appropriate alternative Signup and view all the answers

What is the purpose of the policy and guidelines on workplace violence?

To create a safe and supportive work environment Signup and view all the answers

What behaviors among specific client groups may require additional divisional procedures?

Unacceptable behaviors Signup and view all the answers

What is the purpose of consulting with other parties during an incident investigation?

To minimize or address risks identified by the incident Signup and view all the answers

What is a worker's right in relation to workplace violence incidents?

To have incidents investigated when reported Signup and view all the answers

What is the responsibility of management in relation to workplace violence?

To take all reasonable and practical measures to minimize or eliminate workplace violence Signup and view all the answers

What is the role of People & Equity/ Divisional Occupational Health and Safety staff?

To assist management to implement this policy and develop divisional procedures Signup and view all the answers

What is the role of Joint Health and Safety Committees/OHS Representatives?

To review the Workplace Violence Risk Assessment results and provide recommendations to management Signup and view all the answers

What should be reviewed annually in conjunction with review of risk assessments?

The effectiveness of actions taken to minimize or eliminate workplace violence Signup and view all the answers

What should be provided to workers in relation to a risk of workplace violence?

Appropriate personal information related to the risk Signup and view all the answers

What is the purpose of taking all reasonable and practical measures to protect workers?

To protect workers from reprisal or further violence Signup and view all the answers

What should be done if an employer becomes aware that domestic violence may occur in the workplace?

Take every precaution reasonable in the circumstances for worker protection Signup and view all the answers

Study Notes

Manager/Supervisor Responsibilities

Understand and uphold the principles of the workplace violence policy
Communicate the policy and its guidelines to all employees
Conduct workplace violence risk assessments to determine potential risks to employees
Consult with Joint Health & Safety Committees (JHSCs)/OHS Representatives, assigned People & Equity/divisional health & safety staff, and Corporate Security to develop practical measures to control identified risks
Take all reasonable and practical measures to minimize or eliminate identified risks
Review risk assessments at least annually and when there are changes to the workplace or work conditions
Communicate risk assessment results and measures to minimize or eliminate risks to staff

Workplace Violence Risk Assessments

Conduct further risk assessments when an increase in the number or severity of workplace violence incidents is noted
Review and revise risk assessments as needed

Investigation and Reporting of Workplace Violence

Maintain and follow the process for reporting, investigating, documenting, and debriefing incidents of violence
Respond promptly to reported incidents of workplace violence and take appropriate action
Ensure all known incidents of workplace violence are investigated
Consult with other parties as necessary, document incidents, and share results with the joint health and safety committee/health and safety representative and workers involved

Worker Rights and Protections

Ensure workers are aware of their rights to report incidents, access support, and protection from reprisal or further violence
Take all reasonable and practical measures to protect workers who report workplace violence or act as witnesses
Provide information to workers related to a risk of workplace violence from a person with a history of violent behaviour

People & Equity/Divisional Occupational Health and Safety Staff Responsibilities

Assist management in implementing the policy, developing divisional procedures, and reviewing the policy and guidelines

Joint Health and Safety Committees/OHS Representatives Responsibilities

Review Workplace Violence Risk Assessment results and provide recommendations to management
Review reports of workplace violence incidents and participate in investigations as necessary
Participate in the review of the policy and guidelines for continuous improvement

Occupational Health and Safety Coordinating Committee Responsibilities

Review the effectiveness of the policy and guidelines annually and make changes as required

Employee Responsibilities

Maintain a safe work environment whenever possible
Not engage in or ignore violent, threatening, or intimidating behaviours
Report promptly any incident of workplace violence or potential threat of workplace violence to their supervisor or appropriate alternative

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Description

This quiz assesses a manager's understanding of their responsibilities in preventing and managing workplace violence. It covers policy, communication, risk assessment, and consulting with relevant teams.