30 Questions
What is the distinction between workplace aggression and violence?
Workplace aggression can be psychological harm, while violence is physical assault or threat of assault
What is the definition of harassment in the context of workplace aggression?
Engaging in conduct that is known or ought reasonably to be known to be unwelcome
What is the key difference between violence and aggression?
Violence involves actual physical assault or threat of assault, while aggression is behavior intended to harm a worker
What is the key characteristic of bullying in the workplace?
Repetition of negative acts over a period of time
What is the nature of workplace aggression?
It can be intended to physically or psychologically harm a worker
What is the distinguishing factor between violence and harassment?
Violence involves physical assault or threat of assault, while harassment involves conduct that is unwelcome
What is the definition of workplace violence?
An actual physical assault or threat of an assault
What is the distinguishing feature of bullying in the workplace?
Repetition of negative acts over a period of time
What is the nature of harassment in the context of workplace aggression?
Engaging in conduct that is known or ought reasonably to be known to be unwelcome
What is the distinction between workplace aggression and bullying?
Workplace aggression can be psychological or physical harm, while bullying involves repeated negative acts over time
What is the definition of Gender Harassment in the context of workplace aggression?
Comments or actions seen as creating a hostile environment based on gender
What are the dimensions used to assess workplace aggression?
Intent, Intensity, Frequency, Visibility
Which industry reports high rates of aggression and violence as a risk factor?
Health care and social services
What does Type III Violence in the workplace primarily involve?
Reactions to certain situations in an aggressive way
What is the definition of Sexual Coercion in the context of workplace aggression?
The attempt to extort sexual cooperation through subtle or explicit job-related threats
What is the Prevalence of workplace aggression based on the Canadian Labour Congress National Survey of 4878 Canadians?
High
What are the risk factors associated with workplace aggression and violence?
Working with the general public
What is the Imminent risk in the context of workplace aggression?
The short-term risk of violence occurring in the current situation
What are the Environmental Strategies used to reduce the risk of workplace violence?
Physical designs such as metal detectors and surveillance cameras
What are the common triggers for Type III Violence in the workplace?
Unfair treatment, abusive supervision, role stress, and job insecurity
What are the 4 types of observer behaviors mentioned in the text?
Do nothing, directly punish the perpetrator, indirectly punish the perpetrator, aid the victim
What is the responsibility of employers regarding discriminatory conduct and sexual harassment by their agents and supervisory personnel?
Employers are liable for discriminatory conduct of and sexual harassment by their agents and supervisory personnel.
What is included in the investigation policies for specific incidents mentioned in the text?
Provision to file a complaint, investigation by a neutral third-party, consultation with each of the parties involved, evidence gathering and decision making
What does the CREW process stand for in the context of respectful workplace/anti-bullying programs?
Civility, respect, and engagement
What is one of the hard realities mentioned about harassment and bullying in the text?
Harassment can occur as a single act
What must managers and organizational decision makers be educated about according to the text?
Forms of intimate partner violence
What should employers allow for during a crisis, according to the text?
Temporary accommodation
What is the responsibility of employers regarding the due care and protection of employees’ human rights in the workplace?
Employers are responsible for due care and protection of employees’ human rights in the workplace.
What may employers launch to eliminate or reduce harassment and sexual harassment in their workplaces?
Large scale interventions
What is the purpose of the Respect in the Workplace intervention program developed in partnership with Canadian Red Cross and the RespectED organization?
To promote civility, respect, and engagement in the workplace
Explore the psychological aspects of occupational health and safety in this quiz. Learn about workplace aggression and violence, including key risk factors and prevention methods. Gain insights into defining key terms, identifying sources and risk factors, and outlining steps to prevent workplace aggression, violence, harassment, and bullying.
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