Occupational Health and Safety
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Questions and Answers

What is the distinction between workplace aggression and violence?

  • Workplace violence is always intentional, while workplace aggression can be unintentional
  • Workplace aggression only occurs within an organization, while violence can occur outside an organization
  • Workplace aggression is always directed at a specific individual, while workplace violence can be random
  • Workplace aggression can be psychological harm, while violence is physical assault or threat of assault (correct)

What is the definition of harassment in the context of workplace aggression?

  • Engaging in conduct with the intention of causing physical harm to a worker
  • Engaging in conduct that is annoying or embarrassing but is always welcomed by the worker
  • Engaging in conduct that is known or ought reasonably to be known to be unwelcome (correct)
  • Engaging in conduct that is intended to cause psychological harm to a worker

What is the key difference between violence and aggression?

  • Aggression is always psychological harm, while violence is always physical harm
  • Violence can occur outside an organization, while aggression only occurs within an organization
  • Aggression is always intentional, while violence can be unintentional
  • Violence involves actual physical assault or threat of assault, while aggression is behavior intended to harm a worker (correct)

What is the key characteristic of bullying in the workplace?

<p>Repetition of negative acts over a period of time (A)</p> Signup and view all the answers

What is the nature of workplace aggression?

<p>It can be intended to physically or psychologically harm a worker (B)</p> Signup and view all the answers

What is the distinguishing factor between violence and harassment?

<p>Violence involves physical assault or threat of assault, while harassment involves conduct that is unwelcome (C)</p> Signup and view all the answers

What is the definition of workplace violence?

<p>An actual physical assault or threat of an assault (A)</p> Signup and view all the answers

What is the distinguishing feature of bullying in the workplace?

<p>Repetition of negative acts over a period of time (B)</p> Signup and view all the answers

What is the nature of harassment in the context of workplace aggression?

<p>Engaging in conduct that is known or ought reasonably to be known to be unwelcome (C)</p> Signup and view all the answers

What is the distinction between workplace aggression and bullying?

<p>Workplace aggression can be psychological or physical harm, while bullying involves repeated negative acts over time (B)</p> Signup and view all the answers

What is the definition of Gender Harassment in the context of workplace aggression?

<p>Comments or actions seen as creating a hostile environment based on gender (C)</p> Signup and view all the answers

What are the dimensions used to assess workplace aggression?

<p>Intent, Intensity, Frequency, Visibility (A)</p> Signup and view all the answers

Which industry reports high rates of aggression and violence as a risk factor?

<p>Health care and social services (D)</p> Signup and view all the answers

What does Type III Violence in the workplace primarily involve?

<p>Reactions to certain situations in an aggressive way (A)</p> Signup and view all the answers

What is the definition of Sexual Coercion in the context of workplace aggression?

<p>The attempt to extort sexual cooperation through subtle or explicit job-related threats (C)</p> Signup and view all the answers

What is the Prevalence of workplace aggression based on the Canadian Labour Congress National Survey of 4878 Canadians?

<p>High (A)</p> Signup and view all the answers

What are the risk factors associated with workplace aggression and violence?

<p>Working with the general public (A)</p> Signup and view all the answers

What is the Imminent risk in the context of workplace aggression?

<p>The short-term risk of violence occurring in the current situation (D)</p> Signup and view all the answers

What are the Environmental Strategies used to reduce the risk of workplace violence?

<p>Physical designs such as metal detectors and surveillance cameras (A)</p> Signup and view all the answers

What are the common triggers for Type III Violence in the workplace?

<p>Unfair treatment, abusive supervision, role stress, and job insecurity (B)</p> Signup and view all the answers

What are the 4 types of observer behaviors mentioned in the text?

<p>Do nothing, directly punish the perpetrator, indirectly punish the perpetrator, aid the victim (D)</p> Signup and view all the answers

What is the responsibility of employers regarding discriminatory conduct and sexual harassment by their agents and supervisory personnel?

<p>Employers are liable for discriminatory conduct of and sexual harassment by their agents and supervisory personnel. (A)</p> Signup and view all the answers

What is included in the investigation policies for specific incidents mentioned in the text?

<p>Provision to file a complaint, investigation by a neutral third-party, consultation with each of the parties involved, evidence gathering and decision making (B)</p> Signup and view all the answers

What does the CREW process stand for in the context of respectful workplace/anti-bullying programs?

<p>Civility, respect, and engagement (D)</p> Signup and view all the answers

What is one of the hard realities mentioned about harassment and bullying in the text?

<p>Harassment can occur as a single act (C)</p> Signup and view all the answers

What must managers and organizational decision makers be educated about according to the text?

<p>Forms of intimate partner violence (C)</p> Signup and view all the answers

What should employers allow for during a crisis, according to the text?

<p>Temporary accommodation (A)</p> Signup and view all the answers

What is the responsibility of employers regarding the due care and protection of employees’ human rights in the workplace?

<p>Employers are responsible for due care and protection of employees’ human rights in the workplace. (A)</p> Signup and view all the answers

What may employers launch to eliminate or reduce harassment and sexual harassment in their workplaces?

<p>Large scale interventions (B)</p> Signup and view all the answers

What is the purpose of the Respect in the Workplace intervention program developed in partnership with Canadian Red Cross and the RespectED organization?

<p>To promote civility, respect, and engagement in the workplace (C)</p> Signup and view all the answers

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