Occupational Health and Safety

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What is the distinction between workplace aggression and violence?

Workplace violence is always intentional, while workplace aggression can be unintentional

Workplace aggression only occurs within an organization, while violence can occur outside an organization

Workplace aggression is always directed at a specific individual, while workplace violence can be random

Workplace aggression can be psychological harm, while violence is physical assault or threat of assault (correct)

What is the definition of harassment in the context of workplace aggression?

Engaging in conduct with the intention of causing physical harm to a worker

Engaging in conduct that is annoying or embarrassing but is always welcomed by the worker

Engaging in conduct that is known or ought reasonably to be known to be unwelcome (correct)

Engaging in conduct that is intended to cause psychological harm to a worker

What is the key difference between violence and aggression?

Aggression is always psychological harm, while violence is always physical harm

Violence can occur outside an organization, while aggression only occurs within an organization

Aggression is always intentional, while violence can be unintentional

Violence involves actual physical assault or threat of assault, while aggression is behavior intended to harm a worker (correct)

What is the key characteristic of bullying in the workplace?

Repetition of negative acts over a period of time Signup and view all the answers

What is the nature of workplace aggression?

It can be intended to physically or psychologically harm a worker Signup and view all the answers

What is the distinguishing factor between violence and harassment?

Violence involves physical assault or threat of assault, while harassment involves conduct that is unwelcome Signup and view all the answers

What is the definition of workplace violence?

An actual physical assault or threat of an assault Signup and view all the answers

What is the distinguishing feature of bullying in the workplace?

Repetition of negative acts over a period of time Signup and view all the answers

What is the nature of harassment in the context of workplace aggression?

Engaging in conduct that is known or ought reasonably to be known to be unwelcome Signup and view all the answers

What is the distinction between workplace aggression and bullying?

Workplace aggression can be psychological or physical harm, while bullying involves repeated negative acts over time Signup and view all the answers

What is the definition of Gender Harassment in the context of workplace aggression?

Comments or actions seen as creating a hostile environment based on gender Signup and view all the answers

What are the dimensions used to assess workplace aggression?

Intent, Intensity, Frequency, Visibility Signup and view all the answers

Which industry reports high rates of aggression and violence as a risk factor?

Health care and social services Signup and view all the answers

What does Type III Violence in the workplace primarily involve?

Reactions to certain situations in an aggressive way Signup and view all the answers

What is the definition of Sexual Coercion in the context of workplace aggression?

The attempt to extort sexual cooperation through subtle or explicit job-related threats Signup and view all the answers

What is the Prevalence of workplace aggression based on the Canadian Labour Congress National Survey of 4878 Canadians?

High Signup and view all the answers

What are the risk factors associated with workplace aggression and violence?

Working with the general public Signup and view all the answers

What is the Imminent risk in the context of workplace aggression?

The short-term risk of violence occurring in the current situation Signup and view all the answers

What are the Environmental Strategies used to reduce the risk of workplace violence?

Physical designs such as metal detectors and surveillance cameras Signup and view all the answers

What are the common triggers for Type III Violence in the workplace?

Unfair treatment, abusive supervision, role stress, and job insecurity Signup and view all the answers

What are the 4 types of observer behaviors mentioned in the text?

Do nothing, directly punish the perpetrator, indirectly punish the perpetrator, aid the victim Signup and view all the answers

What is the responsibility of employers regarding discriminatory conduct and sexual harassment by their agents and supervisory personnel?

Employers are liable for discriminatory conduct of and sexual harassment by their agents and supervisory personnel. Signup and view all the answers

What is included in the investigation policies for specific incidents mentioned in the text?

Provision to file a complaint, investigation by a neutral third-party, consultation with each of the parties involved, evidence gathering and decision making Signup and view all the answers

What does the CREW process stand for in the context of respectful workplace/anti-bullying programs?

Civility, respect, and engagement Signup and view all the answers

What is one of the hard realities mentioned about harassment and bullying in the text?

Harassment can occur as a single act Signup and view all the answers

What must managers and organizational decision makers be educated about according to the text?

Forms of intimate partner violence Signup and view all the answers

What should employers allow for during a crisis, according to the text?

Temporary accommodation Signup and view all the answers

What is the responsibility of employers regarding the due care and protection of employees’ human rights in the workplace?

Employers are responsible for due care and protection of employees’ human rights in the workplace. Signup and view all the answers

What may employers launch to eliminate or reduce harassment and sexual harassment in their workplaces?

Large scale interventions Signup and view all the answers

What is the purpose of the Respect in the Workplace intervention program developed in partnership with Canadian Red Cross and the RespectED organization?

To promote civility, respect, and engagement in the workplace Signup and view all the answers