Management Theories Quiz

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App

Questions and Answers

What was the primary focus of the initial Hawthorne experiments?

  • The effects of lighting on worker productivity (correct)
  • Psychological stress levels of workers
  • Systematic work processes
  • Employee training techniques

Which of the following is an advantage of bureaucratic organization?

  • Equal treatment of all employees
  • Rapid response to changes
  • Flexibility in decision making
  • Efficiency in operations (correct)

What distinguishes a leader from a manager according to Warren Bennis?

  • Leaders focus on processes while managers guide people
  • Leaders and managers have the same roles in organizations
  • Leaders inspire and guide people while managers focus on process and administration (correct)
  • Leaders prioritize administration while managers inspire

Which statement accurately reflects Theory X's assumptions about employees?

<p>Employees are unmotivated and only seek personal success. (C)</p> Signup and view all the answers

What principle of bureaucracy involves dividing tasks among employees?

<p>Division of labor (C)</p> Signup and view all the answers

How does the Hawthorne effect influence business practices today?

<p>By highlighting the importance of managerial observation and attention (A)</p> Signup and view all the answers

What is a key principle of Henri Fayol's management theory?

<p>Unity of command (C)</p> Signup and view all the answers

Which of the following describes a hygiene factor in Herzberg's Two-Factor Theory?

<p>Work relationships (D)</p> Signup and view all the answers

What does Theory Z emphasize to improve employee well-being?

<p>Continuous training and generalist roles (D)</p> Signup and view all the answers

What condition must be met for a person to be motivated to fulfill a need according to Maslow?

<p>Need is deficient and needs below it are satisfied. (C)</p> Signup and view all the answers

What is essential to running a business or organization in relation to Total Quality Management?

<p>Continuous improvement (A)</p> Signup and view all the answers

How does the Theory of Adult Personality view poor employee motivation?

<p>As a consequence of incorrect management practices. (A)</p> Signup and view all the answers

Which of the following is NOT associated with Total Quality Commitment?

<p>Organization management (A)</p> Signup and view all the answers

Flashcards

The Hawthorne Effect

The Hawthorne studies shifted focus from physical working conditions to the psychological well-being of employees.

Managerial Observation and Attention

The Hawthorne Effect recognizes that employee productivity can be influenced by the attention and observation they receive from management.

Division of Labor in Bureaucracy

A key aspect of bureaucracy is the structured division of labor, where tasks are clearly assigned and roles are defined for efficient operation.

Difference between Leadership and Management

Leadership is more about inspiration and guidance, while management focuses on process and administration.

Signup and view all the flashcards

Leadership Development

Leadership is not an innate trait but a skill that can be developed over time.

Signup and view all the flashcards

Theory X

A management theory assuming employees are lazy and only work for personal success, needing strict oversight and control.

Signup and view all the flashcards

Theory Y

A management theory assuming employees are internally motivated and passionate about their work, requiring a supportive and challenging work environment.

Signup and view all the flashcards

Theory of Adult Personality

A management theory suggesting that treating employees like adults leads to higher productivity and satisfaction.

Signup and view all the flashcards

Theory Z

A management style emphasizing long-term employment, gradual career progression, and employee involvement in decision-making.

Signup and view all the flashcards

Maslow's Hierarchy of Needs

A framework explaining human motivation through five levels of needs, ranging from basic physiological needs to self-actualization.

Signup and view all the flashcards

Unity of Command

A principle of management advocating for having only one supervisor per employee, ensuring clarity of instructions and accountability.

Signup and view all the flashcards

Motivation Factors (Herzberg)

A set of factors that can lead to job satisfaction when present, such as achievement, recognition, and responsibility.

Signup and view all the flashcards

Hygiene Factors (Herzberg)

A set of factors that can lead to job dissatisfaction when absent, such as salary, working conditions, and company policies.

Signup and view all the flashcards

Study Notes

McGregor's Theory X & Y

  • Theory X: Employees are lazy, unmotivated, and work only for personal success.
  • Theory Y: Employees are internally motivated and are passionate about their work.
  • McGregor prefers Theory Y.

Argyris' Theory of Adult Personality

  • Employees do not perform their best when treated like children.
  • Poor employee motivation is caused by incorrect management practices and a lack of understanding of adult personality.
  • The Theory of Adult Personality is not used to diminish initiative or independent work.

William Ouchi's Management Theory (Theory Z)

  • Theory Z: A work philosophy that emphasizes generalist roles, continuous training, and employee well-being.
  • Benefits of Theory Z: Reduced turnover, increased productivity, and enhanced job satisfaction.
  • Theory Z emphasizes work-life balance through teamwork and job security.

Abraham Maslow's 5 Levels of Human Needs

  • Needs are physiological or psychological deficiencies.
  • Self-actualization needs continue to grow as other needs are met.
  • Motivation is driven by unmet needs, particularly those at lower levels.

Henri Fayol's Administrative Management Theory

  • Unity of command is a key principle of management.
  • Scientific planning is not a principle of Fayol's theory.
  • Fayol's theory focuses on the administrative aspect of management.

W. Edwards Deming's Total Quality Management (TQM)

  • TQM is not the overall quality of the human experience in the workplace. (False)

Frederick Herzberg's Two-Factor Theory

  • Hygiene factors (e.g., salary, work relationships) do not motivate employees.
  • Motivational factors (e.g., recognition, achievement) increase employee productivity.
  • Increasing motivational factors improves productivity and employee commitment.

Elton Mayo's Hawthorne Theory

  • Hawthorne studies focused on the psychological well-being of workers along with their physical working environment.
  • Initial focus: The Effect of lighting on worker productivity.
  • Positive impact now extends to business practices: highlights management's role in observation and attention when training and supervising employees.

Max Weber's Theory of Bureaucracy

  • Bureaucracy may not impact everyone equally.
  • Advantages include efficiency and division of labor.

Warren Bennis's Leadership vs. Management

  • Leadership inspires and guides, while management focuses on processes and administration.
  • Leadership qualities can be developed over time.
  • Effective leaders play to their strengths and surround themselves with individuals who compensate for their weaknesses.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Chapter 2 - Business Leadership Notes (Management Theory) PDF

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser