Organizational Behavior Theories Quiz
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Questions and Answers

According to Herzberg's Two-Factor Theory, which of the following is considered a motivator factor?

  • Advancement opportunities (correct)
  • Salary
  • Company policies
  • Working conditions
  • In the context of Vroom's Expectancy Theory, what does 'instrumentality' refer to?

  • The perceived fairness of the reward system.
  • The belief that performance will lead to a desired outcome. (correct)
  • The value an individual places on a particular reward.
  • The belief that effort will lead to performance.
  • Which type of justice focuses on the fairness of the processes used to make decisions?

  • Distributive Justice
  • Procedural Justice (correct)
  • Interactional Justice
  • Retributive Justice
  • What psychological concept is demonstrated when a supervisor's belief in an employee's potential leads to improved performance from that employee?

    <p>Pygmalion Effect (D)</p> Signup and view all the answers

    Providing commission-based bonuses to employees who exceed their sales goals can be described as which type of reinforcement?

    <p>Positive Reinforcement (C)</p> Signup and view all the answers

    What primary factor did Elton Mayo's Hawthorne Experiment identify as leading to increased worker productivity?

    <p>Attention to and genuine interest in worker well-being (B)</p> Signup and view all the answers

    According to Chester Barnard's Theory, what is essential for fostering cooperation among employees?

    <p>Establishing robust communication systems and cultivating a shared sense of purpose (A)</p> Signup and view all the answers

    According to McGregor's Theory X, how are employees generally perceived?

    <p>Lazy, lacking ambition, and requiring strict control (D)</p> Signup and view all the answers

    What does the Humanistic Theory highlight as the primary driver of organizational success?

    <p>Employee motivation and positive interpersonal relationships (B)</p> Signup and view all the answers

    Which Organizational Behavior Theory concept suggests employees are motivated by both internal and external factors?

    <p>Herzberg's Two-Factor Theory (C)</p> Signup and view all the answers

    Which theory organizes human motivation into a hierarchical pyramid, beginning with physiological needs and culminating in self-actualization?

    <p>Maslow's Hierarchy of Needs (B)</p> Signup and view all the answers

    A company implements clear communication channels and regular team meetings to address communication issues and foster collaboration. According to Chester Barnard, why is this effective?

    <p>Organizations thrive when employees work together toward a common goal. (A)</p> Signup and view all the answers

    A company enhances job security and provides health benefits and financial assistance programs to improve employee well-being. According to Maslow's hierarchy of needs, what need level is MOST directly addressed by these actions?

    <p>Safety Needs (A)</p> Signup and view all the answers

    Flashcards

    Hawthorne Experiment

    Demonstrated worker productivity increases due to attention to well-being.

    Chester Barnard's Theory

    Essential for cooperation is communication systems and shared purpose.

    McGregor's Theory X

    Suggests employees are typically lazy, unambitious, and need control.

    Humanistic Theory

    Emphasizes organizational success through employee motivation and relationships.

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    Intrinsic and Extrinsic Motivation

    Employees are motivated by both internal desires and external rewards.

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    Maslow's Hierarchy of Needs

    Proposes a hierarchy from basic physiological needs to self-actualization.

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    Chester Barnard on Communication

    Organizations thrive when employees work together toward common goals.

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    Maslow's Safety Needs

    Refers to security in roles through wellness programs and health benefits.

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    Herzberg's Hygiene Factor

    Factors that prevent dissatisfaction but do not motivate employees.

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    Vroom's Instrumentality

    The belief that performance leads to rewards.

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    Pygmalion Effect

    Higher expectations lead to improved performance.

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    Procedural Justice

    Fairness in the processes that lead to outcomes.

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    Reinforcement Theory

    Behavior is influenced by consequences, like rewards or punishments.

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    Study Notes

    Elton Mayo's Hawthorne Experiment

    • Worker productivity increased due to attention and interest in worker well-being, not improved technology or wages.

    Chester Barnard's Theory

    • Cooperation among employees is fostered by communication systems and a shared sense of purpose.

    McGregor's Theory X and Theory Y

    • Theory X suggests employees are lazy and need control, while Theory Y suggests employees are hardworking and self-motivated.

    Humanistic Theory

    • Organizational success relies on employee motivation and interpersonal relationships.

    Organizational Behavior Theory

    • Employees are motivated by a combination of intrinsic and extrinsic factors.

    Maslow's Hierarchy of Needs

    • Motivation is based on a hierarchy of needs, from physiological to self-actualization.

    Herzberg's Two-Factor Theory

    • Motivation involves both hygiene factors (e.g., salary, working conditions) and motivators (e.g., recognition, responsibility).

    Vroom's Expectancy Theory

    • Motivation depends on expectancy, instrumentality, and valence.

    Communication Issues in Organizations

    • Effective communication (clear channels, meetings, discussions) improves collaboration and conflict resolution.

    Maslow's Hierarchy and Employee Wellness Programs

    • Employee wellness programs address safety needs (security, health benefits).

    Herzberg's Theory of Hygiene and Motivator Factors

    • Hygiene factors, like safety, relate to job dissatisfaction; motivators lead to job satisfaction, like opportunities for growth.

    Vroom's Expectancy and Sales Goals

    • Setting attainable sales goals & bonuses motivates employees.

    Leadership Styles and Management Theories

    • Leadership styles matter, and Theory X (control-oriented) and Theory Y (participatory) relate to management styles.

    Job Enrichment

    • Redesigning jobs to increase responsibility, decision-making, and motivation.

    Reinforcement Theory

    • Rewards and consequences (positive reinforcement) affect employee behavior.

    Impact Theory: Leadership Styles

    • Different leadership styles, including magnetic, coercive, and tactical, can impact employees.
    • Procedural justice is important to ensure fairness in promotions and other aspects.

    Motivational Need Theory (McClelland)

    • Need for achievement is important in driving performance in goal-oriented roles.

    Reinforcement Schedules

    • Fixed ratio, fixed interval, variable ratio, and variable interval schedules.

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    Description

    Test your knowledge on key organizational behavior theories, including the Hawthorne Experiment and Maslow's Hierarchy of Needs. Explore how different theories discuss employee motivation, communication, and cooperation in the workplace. This quiz covers critical concepts from various influential theorists in management.

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