Management Principles Quiz

Principles of Management

• The presentation is about the principles of management
• The presenter is Dr. Alaa Gamie
• The first chapter is about managers and managing

Learning Objectives

• Describe management, its importance, and the role of managers in achieving organizational goals effectively and efficiently
• Differentiate among the four principal managerial tasks (planning, organizing, leading, and controlling); and explain their effect on organizational performance.
• Distinguish different levels of management, and outline tasks and responsibilities in the management hierarchy.
• Define types of managerial skills and explain how they are utilized in their respective levels of management

What is Management?

• Management involves planning, organizing, leading, and controlling human and other resources to meet organizational goals effectively and efficiently.
• Resources include people, skills, knowledge, experience, machinery, raw materials, computers (IT), patents, financial capital, and loyal customers/employees

Manager

• Managers work in organizations (collections of people working towards specific goals)
• Managers are responsible for supervising the use of organizational resources to meet desired goals

Achieving High Performance

• A manager's goal is to deliver goods and services valued by customers
• Organizational performance is a measure of how efficiently and effectively managers use resources to meet customer needs and organizational goals

Organizational Performance

• Efficiency is measured by how productively resources are used to achieve goals. It is done by minimizing the amount of input resources or time needed to produce a specific output.
• Effectiveness is the measure of how appropriate the goals selected are for the organization, and the extent to which those goals are achieved.

Why Study Management?

• Studying management helps understand how to best utilize resources to achieve organizational goals.

Essential Managerial Tasks

• Managers at all levels across all organizations perform four essential managerial tasks: planning, organizing, leading, and controlling
• This is outlined in a book by Henri Fayol

Four Functions of Management

• Planning: Choosing appropriate organizational goals and courses of action. Involves deciding what goals to pursue, which strategies to follow, and how to allocate resources.
• Organizing: Creating a structure of working relationships that allows organizational members to interact and cooperate to achieve goals. Defines roles, responsibilities, and reporting lines.
• Leading: Articulating a clear organizational vision, energizing employees, and ensuring everyone understands their role in achieving organizational goals using power, personality, influence, persuasion and communication skills.
• Controlling: Evaluating how well an organization achieved its goals and taking corrective actions to maintain or improve performance. Includes accurate measurement and regulation of efficiency and effectiveness

Performing Managerial Tasks

• Mintzberg's typology identifies 10 managerial roles, grouped into three types:
  • Decisional: Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator
  • Interpersonal: Figurehead, Leader, Liaison
  • Informational: Monitor, Disseminator, Spokesperson

Levels of Management

• First-line managers: Supervisors who manage non-managerial employees and are responsible for daily supervision.
• Middle managers: Supervise first-line managers, finding ways to organize resources to achieve organizational goals, increasing efficiency, and suggesting goal changes to top managers
• Top managers: Responsible for the performance of all departments and establishing organizational goals like deciding which goods/services the company should provide.

Managerial Skills

• Conceptual skills: Analyze and diagnose situations, understand cause and effect
• Human skills: Understand, alter, lead and control the behavior of individuals and groups
• Technical skills: Job-specific skills needed for high-level work. These vary from specific positions or managerial levels.