(Week 3) Management Motivation Principles

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Questions and Answers

What does Expectancy Theory primarily propose about human behavior?

  • People will behave based on the perceived likelihood of effort leading to certain outcomes. (correct)
  • People will act based solely on their past experiences.
  • People will always act in their own self-interest.
  • People will behave unpredictably in the workplace.

Which of the following is NOT one of the implications of Expectancy Theory?

  • Identify possible valence outcomes.
  • Enhance positional advantages. (correct)
  • Increase expectancies.
  • Make performance instrumental toward positive outcome.

What does Alderfer's ERG Theory propose about human needs?

  • Needs exist in a strict hierarchical order.
  • People have three basic sets of needs that can operate independently. (correct)
  • Human needs are limited to physical needs only.
  • Existence needs are always prioritized over others.

Which type of reward is derived directly from performing the job itself?

<p>Intrinsic reward (B)</p> Signup and view all the answers

In Herzberg's Two-Factor Theory, what are hygiene factors?

<p>Factors that prevent job dissatisfaction. (B)</p> Signup and view all the answers

What is empowerment in the context of employee management?

<p>Sharing power with employees to enhance their confidence. (C)</p> Signup and view all the answers

Which of the following is a component of Quality of Work Life (QWL) programs?

<p>Offering personal growth opportunities. (D)</p> Signup and view all the answers

What is McClelland's need for achievement primarily concerned with?

<p>The drive to excel and succeed in tasks. (A)</p> Signup and view all the answers

Which job design concept refers to changing tasks to make them more rewarding?

<p>Job Enrichment (C)</p> Signup and view all the answers

What does the concept of psychological contracts refer to?

<p>Expectations employees have of their employers and vice versa. (A)</p> Signup and view all the answers

Which of the following is NOT a component of SMART goals?

<p>Collaborative (C)</p> Signup and view all the answers

What does goal-setting theory suggest about conscious goals?

<p>They energize and direct thoughts and behaviors. (C)</p> Signup and view all the answers

What is a potential consequence of overusing punishment in a workplace?

<p>Creation of a climate of fear. (A)</p> Signup and view all the answers

Which of the following should be part of an effective reward system?

<p>It should support the firm’s strategy. (A)</p> Signup and view all the answers

What do stretch goals represent in goal setting?

<p>Targets believed to be impossible. (A)</p> Signup and view all the answers

According to the law of effect, what type of behavior is likely to be repeated?

<p>Behavior followed by positive consequences. (A)</p> Signup and view all the answers

Which of the following is a non-monetary reward that can be used to motivate employees?

<p>Recognition for achievements. (A)</p> Signup and view all the answers

What belief primarily affects people's motivation according to the content?

<p>Beliefs about fairness. (A)</p> Signup and view all the answers

What is a challenge identified with goal setting in a team environment?

<p>Maximizing individual performance can hurt group performance. (B)</p> Signup and view all the answers

How should jobs be designed to enhance motivation?

<p>By offering meaningful responsibilities. (A)</p> Signup and view all the answers

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Study Notes

Motivating Behaviors in Management

  • Managers need to inspire positive behaviors that enhance productivity and employee satisfaction.
  • Effective motivation techniques can include setting clear expectations and recognizing achievements.

Goal Setting Principles

  • Goals should be SMART: Specific, Measurable, Achievable, Results-based, and Time-specific.
  • Goal-setting theory posits that conscious goals energize individuals and direct their focus and behavior.
  • Stretch goals are ambitious targets perceived as challenging or even impossible.

Limitations of Goal Setting

  • Individual performance goals may undermine group performance.
  • Lack of relevant skills or knowledge inhibits effective goal attainment.
  • Goal-setting can lead to manipulative behaviors if not closely managed.

Reinforcing Performance

  • Law of Effect states behaviors followed by positive outcomes are likely to be repeated.
  • Four consequences can influence behavior: Positive reinforcement, negative reinforcement, punishment, and extinction.

Effective Reward Systems

  • Reward systems must align with the organization's overarching strategy.
  • Nonmonetary rewards (intellectual challenge, meaningful responsibilities, recognition) can motivate effectively.
  • Over-reliance on punishment fosters a culture of fear and demotivation.

Expectancy Theory

  • People's behaviors are influenced by the perceived likelihood of achieving desired outcomes.
  • Key managerial strategies include enhancing expectancies and aligning outcomes with performance.

Understanding People’s Needs

  • Alderfer’s ERG Theory identifies three core needs: Existence, Relatedness, and Growth—these can occur simultaneously.
  • McClelland’s Needs highlights that individuals may be motivated by achievement, affiliation, or power, impacting their behavior.

Designing Motivating Jobs

  • Intrinsic rewards arise directly from job performance, while extrinsic rewards come from external sources.
  • Job Rotation helps combat monotony by varying tasks, whereas Job Enlargement adds more responsibilities.
  • Job Enrichment enhances job roles making them more fulfilling and satisfying.

Herzberg’s Two-Factor Theory

  • Hygiene factors are essential conditions (pay, policies, work environment) that can cause dissatisfaction.
  • Motivators like responsibility, personal growth opportunities, and recognition enhance job satisfaction and motivation.

Empowerment and Engagement

  • Empowerment involves delegating authority and building employee confidence in their contributions.
  • Engagement reflects the investment of employees' physical, mental, and emotional energy into their work roles.

Equity Theory

  • Focuses on fairness in employee treatment and perception of equality in workplace contributions and rewards.

Quality of Work Life (QWL)

  • QWL programs aim to enhance employees' overall well-being through fair compensation, safe environments, and opportunities for growth.
  • Key elements include fostering personal identity, ensuring job security, and promoting social responsibility.

Psychological Contracts

  • Represents employees' perceptions of mutual obligations with their employers, encouraging a sense of alliance for better organizational outcomes.

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