Questions and Answers
Why are managers important to organizations?
Managers' skills and abilities are critical in getting things done, especially in uncertain and complex environments.
What are the levels of management?
First-line managers manage the work of non-managerial employees.
True
The primary functions of management are _ , organizing, leading, and controlling.
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What are the four management functions?
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Match the following management skills with their descriptions:
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Why are managers important to organizations?
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Who are the top managers responsible for?
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What are the common characteristics of organizations?
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The four management functions include planning, organizing, ________, and controlling.
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Which of the following is NOT one of Mintzberg’s managerial roles?
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What are the three skills managers need?
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Efficiency is about attaining organizational goals.
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Match the levels of management with their descriptions:
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Study Notes
The Importance of Managers in the Workplace
- Organizations need managerial skills and abilities more than ever in uncertain, complex, and chaotic times
- Managerial skills and abilities are critical in getting things done
- The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty
Who Are Managers?
- A manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished
- Managers are classified into three levels: top, middle, and first-line managers
Levels of Management
- Top managers: responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization
- Middle managers: manage the work of first-line managers
- First-line managers: manage the work of non-managerial employees
Where Do Managers Work?
- An organization is a deliberate arrangement of people assembled to accomplish some specific purpose
- Common characteristics of organizations include: distinct purpose, composed of people, and deliberate structure
What Do Managers Do?
- Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively
- Managers aim to achieve effectiveness (attaining organizational goals) and efficiency (getting the most output for the least inputs)
Management Functions
- Planning: defining goals, establishing strategies, and developing plans to integrate and coordinate activities
- Organizing: arranging and structuring work to accomplish organizational goals
- Leading: working with and through people to accomplish goals
- Controlling: monitoring, comparing, and correcting work
Management Roles
- Roles are specific actions or behaviors expected of a manager
- Mintzberg's Managerial Roles include: leader, figurehead, liaison, entrepreneur, monitor, disseminator, disturbance handler, resource allocator, and negotiator
Skills Managers Need
- Technical skills: knowledge and proficiency in a specific field
- Human skills: the ability to work well with other people
- Conceptual skills: the ability to think and conceptualize about abstract and complex situations concerning the organization
The Importance of Managers in the Workplace
- Organizations need managerial skills and abilities more than ever in uncertain, complex, and chaotic times
- Managerial skills and abilities are critical in getting things done
- The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty
Who Are Managers?
- A manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished
- Managers are classified into three levels: top, middle, and first-line managers
Levels of Management
- Top managers: responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization
- Middle managers: manage the work of first-line managers
- First-line managers: manage the work of non-managerial employees
Where Do Managers Work?
- An organization is a deliberate arrangement of people assembled to accomplish some specific purpose
- Common characteristics of organizations include: distinct purpose, composed of people, and deliberate structure
What Do Managers Do?
- Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively
- Managers aim to achieve effectiveness (attaining organizational goals) and efficiency (getting the most output for the least inputs)
Management Functions
- Planning: defining goals, establishing strategies, and developing plans to integrate and coordinate activities
- Organizing: arranging and structuring work to accomplish organizational goals
- Leading: working with and through people to accomplish goals
- Controlling: monitoring, comparing, and correcting work
Management Roles
- Roles are specific actions or behaviors expected of a manager
- Mintzberg's Managerial Roles include: leader, figurehead, liaison, entrepreneur, monitor, disseminator, disturbance handler, resource allocator, and negotiator
Skills Managers Need
- Technical skills: knowledge and proficiency in a specific field
- Human skills: the ability to work well with other people
- Conceptual skills: the ability to think and conceptualize about abstract and complex situations concerning the organization
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Description
This quiz covers the importance of managers in organizations, their roles and functions, and the skills they require. It explains why managers are essential and who they are.
