Management and Administrators Overview
32 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is one of the primary responsibilities of the board of directors in a company?

  • To manage daily operations directly
  • To appoint all employees in the company
  • To oversee financial audits exclusively
  • To ensure the company is managed in the owners' interests (correct)

Which of the following describes the efficiency aspect of management?

  • Completing tasks on time regardless of resource use
  • Ensuring high employee satisfaction
  • Achieving the highest output with minimum resources (correct)
  • Meeting financial targets over other goals

Who is typically recognized as the main decision-maker in a company in the United States?

  • The Chief Financial Officer
  • The head of Human Resources
  • The Chief Executive Officer (correct)
  • The Board of Directors

What characteristic is required for board members in a listed company?

<p>They are elected by the shareholders (C)</p> Signup and view all the answers

Which type of manager is primarily responsible for implementing organizational strategies in a company?

<p>Middle managers (A)</p> Signup and view all the answers

In a sole proprietorship, who assumes the responsibility for managing the company?

<p>The sole owner (B)</p> Signup and view all the answers

How many members are required at a minimum for a board of directors?

<p>Three members (C)</p> Signup and view all the answers

Which of the following captures the essence of effectiveness in management?

<p>Achieving specific organizational goals (B)</p> Signup and view all the answers

Which characteristic is primarily associated with mechanistic organizations?

<p>High specialization (B)</p> Signup and view all the answers

What is the primary focus of human resource management?

<p>Ensuring the effective use of human talent (B)</p> Signup and view all the answers

Which type of leadership involves a lack of direction and allows subordinates to make decisions?

<p>Laissez-faire leadership (D)</p> Signup and view all the answers

What is the purpose of performance appraisal in human resource management?

<p>To observe and assess employee performance (A)</p> Signup and view all the answers

Which type of control occurs before an activity begins?

<p>Feedforward control (A)</p> Signup and view all the answers

Which statement best describes transformational leadership?

<p>Aims to inspire and bring about change (B)</p> Signup and view all the answers

What aspect distinguishes organic organizations from mechanistic ones?

<p>Wide spans of control (D)</p> Signup and view all the answers

Which element is NOT typically a part of the decruitment process?

<p>Improving recruitment strategies (A)</p> Signup and view all the answers

What major difference exists between management and leadership?

<p>Leadership focuses on people while management focuses on processes. (C)</p> Signup and view all the answers

Which of the following is a common misconception about transactional leadership?

<p>It is focused on innovation and change. (C)</p> Signup and view all the answers

What is the primary function of top managers within an organization?

<p>To make organization-wide decisions and set overall strategy (B)</p> Signup and view all the answers

Which management skill is defined as the ability to work effectively with people in both individual and group contexts?

<p>Interpersonal skills (A)</p> Signup and view all the answers

What type of planning involves establishing goals for the long term?

<p>Strategic planning (B)</p> Signup and view all the answers

Which of the following roles involves the manager actively seeking information that may be of value?

<p>Monitor (B)</p> Signup and view all the answers

What is the main disadvantage of work specialization in an organization?

<p>It can cause boredom and increased turnover among employees. (B)</p> Signup and view all the answers

How does decentralization benefit an organization?

<p>It allows lower-level employees to provide input or make decisions. (D)</p> Signup and view all the answers

Which of these is NOT a characteristic of effective goals?

<p>Completely open-ended (A)</p> Signup and view all the answers

What does the chain of command in an organization clarify?

<p>Who reports to whom in the organization's hierarchy (B)</p> Signup and view all the answers

Which type of departmentalization groups jobs based on geographical location?

<p>Geographical departmentalization (D)</p> Signup and view all the answers

What role does a 'spokesperson' perform in an organization?

<p>Transmitting relevant information to external entities (C)</p> Signup and view all the answers

In which way do managers ensure effective controlling of their teams?

<p>By monitoring work performance and making necessary adjustments (C)</p> Signup and view all the answers

What is the purpose of planning within management functions?

<p>To provide direction and reduce waste (A)</p> Signup and view all the answers

Which managerial role involves being the initiator of change within the organization?

<p>Entrepreneur (C)</p> Signup and view all the answers

Which term describes the extent to which jobs are standardized in an organization?

<p>Formalization (D)</p> Signup and view all the answers

Flashcards

Top-Level Managers

The top management level responsible for overall organizational direction and strategy.

Middle Managers

Managers who oversee the work of first-line managers and ensure their actions align with organizational goals.

First-Line Managers

Managers who directly supervise non-managerial employees and focus on daily tasks.

Effectiveness

The ability to achieve organizational goals by effectively using resources (people, money, materials).

Signup and view all the flashcards

Efficiency

The ability to minimize waste and maximize output from resources.

Signup and view all the flashcards

Board of Directors

A group of individuals responsible for overseeing and managing a company's affairs on behalf of its owners.

Signup and view all the flashcards

Chief Executive Officer (CEO)

The person with the ultimate responsibility for a company's decisions and overall performance.

Signup and view all the flashcards

Management

The process of coordinating and overseeing the work of others to achieve organizational goals.

Signup and view all the flashcards

Mechanistic Organization

An organizational structure with rigid controls, high specialization, clear hierarchy, and centralized decision-making.

Signup and view all the flashcards

Organic Organization

An organizational structure that adapts and flexes easily, with cross-functional teams, decentralized decision-making, and informal communication.

Signup and view all the flashcards

Leadership

The process of influencing others to achieve organizational goals. It involves inspiring, motivating, and directing activities.

Signup and view all the flashcards

Autocratic Leader

A leadership style where the leader makes decisions alone and directs the team.

Signup and view all the flashcards

Democratic Leader

A leadership style where the leader involves the team in decision-making and delegates authority.

Signup and view all the flashcards

Laissez-faire Leader

A leadership style where the leader gives the team complete freedom to make decisions and complete tasks.

Signup and view all the flashcards

Transactional Leadership

A leadership style focused on clarifying tasks and rewarding performance. It emphasizes structure and efficiency.

Signup and view all the flashcards

Transformational Leadership

A leadership style that inspires and motivates followers to achieve great things by creating a vision and shaping values.

Signup and view all the flashcards

Human Resource Management

A planned process that involves attracting, developing, and retaining a competent workforce to achieve organizational goals.

Signup and view all the flashcards

Control Process

The ongoing process of monitoring and controlling performance, comparing it to standards, and taking corrective action.

Signup and view all the flashcards

What are general managers?

Managers who are responsible for an entire organization or a specific division within it, typically overseeing multiple departments and making strategic decisions.

Signup and view all the flashcards

What are functional managers?

Managers in charge of a single functional area, such as marketing, finance, or production.

Signup and view all the flashcards

What are interpersonal skills?

The ability to understand and work effectively with others, both individually and in groups.

Signup and view all the flashcards

What is conceptual skill?

The ability to analyze complex situations, make strategic decisions, and solve problems effectively.

Signup and view all the flashcards

What are technical skills?

Job-specific knowledge and abilities that are needed to complete tasks efficiently and effectively.

Signup and view all the flashcards

What is planning in management?

The process of setting goals, developing strategies, and creating plans to achieve desired organizational outcomes.

Signup and view all the flashcards

What is organizing in management?

The process of organizing resources and assigning tasks to individuals or teams to achieve the organization's goals.

Signup and view all the flashcards

What is leading in management?

The process of influencing and motivating employees to work towards achieving organizational goals.

Signup and view all the flashcards

What is controlling in management?

The process of monitoring performance, comparing it to established standards, and taking corrective action when necessary.

Signup and view all the flashcards

What are the characteristics of effective goals?

Specific, measurable, achievable, relevant, and time-bound goals.

Signup and view all the flashcards

What is organizational structure?

The formal arrangement of jobs within an organization, showing how different positions and departments are connected.

Signup and view all the flashcards

What is work specialization?

Dividing work activities into specialized tasks assigned to different individuals or units.

Signup and view all the flashcards

What is departmentalization?

The way jobs are grouped together, forming departments based on their shared functions, products, customers, or locations.

Signup and view all the flashcards

What is the chain of command?

The line of authority that extends from top management to the lowest levels of the organization, clarifying who reports to whom.

Signup and view all the flashcards

What is span of control?

The number of employees that a manager can effectively supervise.

Signup and view all the flashcards

Study Notes

Management and Administrators

  • Management is crucial in all organizations, regardless of size, location, or work area.
  • Company owners decide who manages the business.
    • Sole proprietorships: The owner manages.
    • Larger companies: An administrative body (individuals, legal entities, or a board of directors) manages.
  • Board of Directors functions:
    • Directs and drives company policy (strategic responsibility).
    • Controls management matters (supervisory responsibility).
    • Serves as a link with owners (communication responsibility).
  • Board of Directors Characteristics:
    • Listed company boards are elected by shareholders.
    • Minimum board size: 3 members.
    • Members can be internal (executive, CEO, managers) or external (independent, blockholder).
    • Board must appoint a chairman, vice-chair(s), and a secretary.
  • Decision-Making Concentration:
    • A single individual (CEO in US, director ejecutivo, presidente ejecutivo, or consejero delegado in Spain) holds maximum decision-making responsibility.

Manager's Job Nature

  • Managers coordinate and oversee others to achieve organizational goals.
  • Management involves:
    • Efficiency: Maximizing output with minimal inputs.
    • Effectiveness: Completing activities that achieve goals.
  • Types of Managers (by hierarchical level):
    • First-line managers: Manage non-managerial employees.
    • Middle managers: Translate organizational strategy into action (e.g., regional manager, store manager).
    • Top managers: Set organization-wide strategy and goals (e.g., president, CEO).
  • Types of Managers (by scope of activities):
    • Functional managers: Manage a department with a single function (e.g., sales manager, finance manager).
    • General managers: Manage departments with different functions to achieve a common goal (e.g., regional manager).

Manager Skills

  • Katz's Managerial Skills:
    • Technical skills: Job-specific knowledge & techniques.
    • Interpersonal skills: Working effectively with others.
    • Conceptual skills: Seeing the organization as a whole, strategically thinking, solving complex problems.
  • Mintzberg's Managerial Roles:
    • Interpersonal: People-oriented and ceremonial duties.
      • Figurehead
      • Leader
      • Liaison
    • Informational: Collecting, receiving, and disseminating information.
      • Monitor
      • Disseminator
      • Spokesperson
    • Decisional: Making decisions / choices.
      • Entrepreneur
      • Disturbance handler
      • Resource allocator
      • Negotiator

Management Functions

  • Planning: Establishing goals, strategies, and plans.
  • Organizing: Arranging work to accomplish goals.
  • Leading: Guiding people toward goals.
  • Controlling: Monitoring performance and making corrections.
  • Planning Details:
    • Breadth: Strategic vs. operational
    • Time frame: Long-term vs. short-term
    • Specificity: Directional vs. specific
    • Frequency: Single-use vs. standing
  • Goals: Desired outcomes (individual, group, or organization).
  • Effective Goal Characteristics:
    • Specific & measurable
    • Linked to rewards
    • Challenging but realistic
    • Defined time period
    • Cover key result areas

Organizing

  • Organizational Structure: Formal arrangement of jobs.
  • Organizational Chart: Visual representation of structure.
  • Key Organizational Structure Elements:
    • Work specialization
    • Departmentalization (functional, geographical, product, process, customer)
    • Chain of command
    • Span of control
    • Centralization/decentralization
    • Formalization
  • Work Specialization: Dividing tasks into specialized jobs.
  • Departmentalization: Grouping jobs to coordinate work.
  • Chain of Command: Line of authority from top to bottom.
  • Span of Control: Number of employees a manager can effectively manage.
  • Centralization/Decentralization: Decision-making authority levels.
  • Formalization: Standardization of jobs and behavior.
  • Organizational Forms: Mechanistic and organic organizations.
  • Mechanistic: Rigid and tightly controlled.
  • Organic: Adaptive and flexible.

Leading

  • Human Resource Management: Using HR effectively to achieve goals.
  • HRM Activities:
    • Recruiting
    • Decruitment
    • Selection
    • Orientation
    • Training/development
    • Performance appraisal
    • Compensation

Controlling

  • Control Types:
    • Feedforward: Before activity
    • Concurrent: During activity
    • Feedback: After activity
  • Control Process: Measuring, comparing, and correcting performance.

Leadership

  • Leadership: Influencing others to achieve goals.
  • Leadership Styles:
    • Autocratic
    • Democratic
    • Laissez-faire
  • Management vs. Leadership:
    • Management: Stability, organization (positional power)
    • Leadership: Vision, change (personal power)
  • Transformational vs. Transactional Leadership:
    • Transactional: Clarifying roles, rewards
    • Transformational: Inspiring vision, values, relationships

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Description

This quiz explores the roles and responsibilities of management within organizations, emphasizing the significance of the Board of Directors. It covers the dynamics of decision-making within companies, including the characteristics and functions of a board. Test your knowledge on how management influences business operations.

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser