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Letter of Complaint Structure

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Questions and Answers

What are the two addresses required in a letter of complaint?

Sender's address and receiver's address (correct)

Sender's name and receiver's position

Sender's address and receiver's phone number

Sender's address and receiver's email address

Which section is typically included in the body of a letter of complaint?

Complimentary close

Conclusion

Subject line

Introduction (correct)

What details are included in the receiver's address of a letter of complaint?

Street, district, post office, and parish

Name, position, street, and district

Name, position, organization, and post office

Name, position, organization, street, district, post office, and parish (correct)

Where is the sender's name typically included in a letter of complaint?

Greeting Signup and view all the answers

In a letter of complaint, which part is used for proposing solutions?

Body Signup and view all the answers

What is the purpose of a letter of complaint?

Expressing annoyance Signup and view all the answers

Which section of a letter of complaint typically includes the proposed solutions?

Body Signup and view all the answers

What does the sender's address in a letter of complaint include?

Name, street, district, post office, and parish Signup and view all the answers

What is the purpose of the closure section in a letter of complaint?

Expressing gratitude Signup and view all the answers

What should be included in the receiver's address section of a letter of complaint?

Organization name, street, district, post office, and parish Signup and view all the answers

Study Notes

Letter of complaint is a written document expressing dissatisfaction or annoyance about a product or service purchased, sent to an organization.
A letter of complaint is a type of business letter requiring two addresses: sender's address and receiver's address.
The sender's address includes the name of the street, district, post office, and parish of the sender.
The receiver's address includes the name, position, organization, street, district, post office, and parish of the receiver.
The letter of complaint includes sections for the date, subject line, greeting, body (introduction, problem details, proposed solutions), and closure (complimentary close and signature).

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Description

Learn about the structure and key elements of a letter of complaint, including sender's and receiver's addresses, sections like date and subject line, and how to format the greeting, body, and closure.