10 Questions
What are the two addresses required in a letter of complaint?
Sender's address and receiver's address
Which section is typically included in the body of a letter of complaint?
Introduction
What details are included in the receiver's address of a letter of complaint?
Name, position, organization, street, district, post office, and parish
Where is the sender's name typically included in a letter of complaint?
Greeting
In a letter of complaint, which part is used for proposing solutions?
Body
What is the purpose of a letter of complaint?
Expressing annoyance
Which section of a letter of complaint typically includes the proposed solutions?
Body
What does the sender's address in a letter of complaint include?
Name, street, district, post office, and parish
What is the purpose of the closure section in a letter of complaint?
Expressing gratitude
What should be included in the receiver's address section of a letter of complaint?
Organization name, street, district, post office, and parish
Study Notes
- Letter of complaint is a written document expressing dissatisfaction or annoyance about a product or service purchased, sent to an organization.
- A letter of complaint is a type of business letter requiring two addresses: sender's address and receiver's address.
- The sender's address includes the name of the street, district, post office, and parish of the sender.
- The receiver's address includes the name, position, organization, street, district, post office, and parish of the receiver.
- The letter of complaint includes sections for the date, subject line, greeting, body (introduction, problem details, proposed solutions), and closure (complimentary close and signature).
Learn about the structure and key elements of a letter of complaint, including sender's and receiver's addresses, sections like date and subject line, and how to format the greeting, body, and closure.
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