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Leadership Week 10 - Stakeholders
40 Questions
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Leadership Week 10 - Stakeholders

Created by
@FasterMistletoe

Questions and Answers

What is primarily focused on by the project client or customer?

  • Defining the project team roles.
  • Authorizing project financial resources.
  • Setting organizational priorities.
  • Satisfying their needs and expectations. (correct)

    • Which stakeholder category is responsible for authorizing a project?

  • Top management
  • Project team
  • Functional managers
  • Project sponsor (correct)

    • In which stakeholder analysis tool are stakeholders categorized by their power and interest?

  • Stakeholder Quadrant Model
  • Stakeholder Mapping Cube (correct)
  • Stakeholder Register
  • Stakeholder Support Circles

    • Which of the following describes a stakeholder's power?

    <p>Their ability to influence critical project decisions.</p> Signup and view all the answers

    Which type of manager is likely to indirectly involve their staff in the execution of a project?

    <p>Functional managers</p> Signup and view all the answers

    What does stakeholder interest primarily refer to?

    <p>Their involvement in the project and its benefits.</p> Signup and view all the answers

    Which dimension is NOT a part of the Stakeholder Mapping Cube?

    <p>Commitment</p> Signup and view all the answers

    What role do other project managers play in stakeholder management?

    <p>They may create conflicts over resource allocation.</p> Signup and view all the answers

    Who establishes organizational priorities and can intervene as necessary in project execution?

    <p>Top management</p> Signup and view all the answers

    What does a positive stakeholder attitude indicate?

    <p>They support the project and its goals.</p> Signup and view all the answers

    What is the primary role of stakeholders in a project?

    <p>To have an interest in the project's performance or outcome</p> Signup and view all the answers

    How does high trust among stakeholders affect an organization?

    <p>It enhances all aspects of performance</p> Signup and view all the answers

    What complicates stakeholder communications in project management?

    <p>Each stakeholder’s differing agendas</p> Signup and view all the answers

    Which of the following is NOT a consequence of internal politics in a project?

    <p>Improved collaboration</p> Signup and view all the answers

    Why is it essential for project managers to understand stakeholder needs?

    <p>To improve stakeholder satisfaction</p> Signup and view all the answers

    What aspect of a project can be influenced by the internal politics of an organization?

    <p>Project duration</p> Signup and view all the answers

    Which statement best describes a stakeholder’s agenda in a project?

    <p>It can differ significantly from other stakeholders' agendas</p> Signup and view all the answers

    What is likely the result of high trust among stakeholders in a project?

    <p>Enhanced communication and collaboration</p> Signup and view all the answers

    What must project managers do with regard to the diverse stakeholder groups?

    <p>Engage with each differently based on their needs</p> Signup and view all the answers

    Which of the following best explains why project managers must navigate organizational politics?

    <p>To ensure project execution is smooth</p> Signup and view all the answers

    Which group is considered part of a complex web of stakeholders for project managers?

    <p>Government agencies and contractors</p> Signup and view all the answers

    What is a likely challenge project managers face with multiple stakeholders?

    <p>Varied interests and priorities among stakeholders</p> Signup and view all the answers

    What can significantly hinder communication between stakeholders?

    <p>Differing objectives and agendas</p> Signup and view all the answers

    In a complex project environment, who takes center stage among various stakeholders?

    <p>Project managers and their teams</p> Signup and view all the answers

    Which stakeholder is primarily responsible for obtaining resources and clearing barriers for a project?

    <p>Project sponsor</p> Signup and view all the answers

    The primary distinction between stakeholders who affect a project and those who are affected by it is minimal.

    <p>False</p> Signup and view all the answers

    What is the purpose of a Stakeholder Register?

    <p>To develop an inventory of stakeholders involved in a project.</p> Signup and view all the answers

    Match the following stakeholder roles with their responsibilities:

    <p>Project client = Defines project scope and requirements Project team = Carries out the actual project work Project sponsor = Authorizes the project and secures resources Functional managers = Involves their staff in project execution</p> Signup and view all the answers

    Which of the following best describes the concept of stakeholder attitude?

    <p>Their willingness to engage with the project</p> Signup and view all the answers

    The Stakeholder Mapping Cube includes dimensions of power, interest, and attitude.

    <p>True</p> Signup and view all the answers

    In the Stakeholder Mapping Cube, which category indicates a stakeholder with significant power but low interest?

    <p>Passive Blocker</p> Signup and view all the answers

    Which of these is a key characteristic of stakeholders?

    <p>Stakeholders influence project performance.</p> Signup and view all the answers

    High trust among stakeholders has no effect on project outcomes.

    <p>False</p> Signup and view all the answers

    Match the following types of stakeholders with their description:

    <p>Customers = Individuals or entities that receive the project's output Contractors = Third parties hired to deliver certain project components Government agencies = Regulatory bodies that influence project compliance Functional managers = Managers who oversee project resources within departments</p> Signup and view all the answers

    Which statement is true regarding internal politics in project management?

    <p>Internal politics can complicate project execution.</p> Signup and view all the answers

    Every stakeholder has the same level of influence over a project.

    <p>False</p> Signup and view all the answers

    Match these project management concepts with their definitions:

    <p>Stakeholder engagement = The process of involving stakeholders in project decisions Project execution = The implementation of project plans and activities Stakeholder satisfaction = The degree to which stakeholders' needs are met Trust = The reliance on the integrity of relationships among stakeholders</p> Signup and view all the answers

    What can significantly hinder communication between stakeholders?

    <p>Conflicting agendas and interests</p> Signup and view all the answers

    Project managers are not affected by the internal politics of their organizations.

    <p>False</p> Signup and view all the answers

    How does high trust among stakeholders affect an organization?

    <p>It enhances collaboration and innovation.</p> Signup and view all the answers

    Study Notes

    Stakeholder Engagement

    • Stakeholders are individuals or entities with an interest in a project's performance or outcome, influencing its success.
    • High trust among stakeholders enhances communication, collaboration, execution, innovation, strategy, engagement, and partnering.

    Importance of Stakeholder Engagement

    • Understanding and managing stakeholder needs and expectations is crucial for project delivery.
    • Internal politics can significantly influence all phases of a project, from selection to execution and acceptance.
    • The diverse agendas of stakeholders pose communication challenges for project managers.

    Types of Stakeholders

    • Project Client/Customer: Defines project scope, sets requirements, and their satisfaction is critical for project success.
    • Project Team: Composed of members from multiple functions, responsible for the hands-on work of the project.
    • Project Sponsor: Authorizes the project, securing resources and overcoming obstacles through influence.
    • Top Management: Establishes organizational priorities and intervenes when necessary.
    • Functional Managers: Business unit managers involved in project execution and resource allocation.
    • Other Project Managers: Subject Matter Experts (SMEs) who may face resource conflicts across projects.

    Identifying Stakeholders

    • Develop a 'Stakeholder Register' to inventory stakeholders.
    • Two categories are identified: those affecting the project and those affected by it; often, stakeholders can fit both categories.
    • Tools for Stakeholder Analysis include Stakeholder Mapping Cube, Stakeholder Quadrant Model, and Stakeholder Support Circles.

    Stakeholder Mapping Cube

    • An analytical tool with three dimensions: Power, Interest, Attitude.
    • Power: Ability to influence the project through resource provision or critical decision-making.
    • Interest: Stakeholder's involvement level driven by perceived benefits from the project.
    • Attitude: Stakeholder's perception of the project, impacting their engagement level.

    Three Dimensions of the Stakeholder Mapping Cube

    • Power: Indicates the capacity to affect project outcomes.
    • Interest: Levels of engagement based on what the project offers to stakeholders.
    • Attitude: Reflects stakeholder perception and sentiment towards the project, influencing their behavior.

    Stakeholder Engagement

    • Stakeholders are individuals or entities with an interest in a project's performance or outcome, influencing its success.
    • High trust among stakeholders enhances communication, collaboration, execution, innovation, strategy, engagement, and partnering.

    Importance of Stakeholder Engagement

    • Understanding and managing stakeholder needs and expectations is crucial for project delivery.
    • Internal politics can significantly influence all phases of a project, from selection to execution and acceptance.
    • The diverse agendas of stakeholders pose communication challenges for project managers.

    Types of Stakeholders

    • Project Client/Customer: Defines project scope, sets requirements, and their satisfaction is critical for project success.
    • Project Team: Composed of members from multiple functions, responsible for the hands-on work of the project.
    • Project Sponsor: Authorizes the project, securing resources and overcoming obstacles through influence.
    • Top Management: Establishes organizational priorities and intervenes when necessary.
    • Functional Managers: Business unit managers involved in project execution and resource allocation.
    • Other Project Managers: Subject Matter Experts (SMEs) who may face resource conflicts across projects.

    Identifying Stakeholders

    • Develop a 'Stakeholder Register' to inventory stakeholders.
    • Two categories are identified: those affecting the project and those affected by it; often, stakeholders can fit both categories.
    • Tools for Stakeholder Analysis include Stakeholder Mapping Cube, Stakeholder Quadrant Model, and Stakeholder Support Circles.

    Stakeholder Mapping Cube

    • An analytical tool with three dimensions: Power, Interest, Attitude.
    • Power: Ability to influence the project through resource provision or critical decision-making.
    • Interest: Stakeholder's involvement level driven by perceived benefits from the project.
    • Attitude: Stakeholder's perception of the project, impacting their engagement level.

    Three Dimensions of the Stakeholder Mapping Cube

    • Power: Indicates the capacity to affect project outcomes.
    • Interest: Levels of engagement based on what the project offers to stakeholders.
    • Attitude: Reflects stakeholder perception and sentiment towards the project, influencing their behavior.

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    Description

    This quiz covers stakeholder engagement. Participants will explore the importance of project stakeholders and how trust can act as a performance multiplier in organizations. Test your understanding and application of these key concepts.

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