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Questions and Answers
What is the primary focus of the negotiation process?
What is the primary focus of the negotiation process?
Which of the following is NOT one of the six sources of power in negotiation?
Which of the following is NOT one of the six sources of power in negotiation?
In the context of negotiation types, what does the term 'distributive' refer to?
In the context of negotiation types, what does the term 'distributive' refer to?
What framework emphasizes that 'interests' are more important than 'position' in negotiation?
What framework emphasizes that 'interests' are more important than 'position' in negotiation?
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Which of the following is a key tip for effective negotiation simulations?
Which of the following is a key tip for effective negotiation simulations?
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What is social loafing?
What is social loafing?
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Which of the following teams is NOT included in the types of teams mentioned?
Which of the following teams is NOT included in the types of teams mentioned?
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Which statement best describes organizational change?
Which statement best describes organizational change?
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What characteristic distinguishes social facilitation from social loafing?
What characteristic distinguishes social facilitation from social loafing?
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What are task roles in a team primarily focused on?
What are task roles in a team primarily focused on?
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What is a key responsibility of sport managers regarding new recruits?
What is a key responsibility of sport managers regarding new recruits?
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Which step is not typically included in the Rational Decision-Making Model?
Which step is not typically included in the Rational Decision-Making Model?
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Which of the following is a limitation of the Rational Decision-Making Model?
Which of the following is a limitation of the Rational Decision-Making Model?
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What does the Rational Decision-Making Model assume about the decision maker?
What does the Rational Decision-Making Model assume about the decision maker?
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Which model suggests that decision makers are influenced by limited criteria?
Which model suggests that decision makers are influenced by limited criteria?
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In the context of decision making, what does 'satisficing' mean?
In the context of decision making, what does 'satisficing' mean?
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What is the first step in the Rational Decision-Making Model?
What is the first step in the Rational Decision-Making Model?
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Which method involves structured brainstorming and evaluating options like the Delphi technique?
Which method involves structured brainstorming and evaluating options like the Delphi technique?
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What is the first step in Lewin’s Change Management Model?
What is the first step in Lewin’s Change Management Model?
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Which of the following is NOT a component of Lewin’s Force Field Analysis?
Which of the following is NOT a component of Lewin’s Force Field Analysis?
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What should be celebrated as part of the change process according to the content?
What should be celebrated as part of the change process according to the content?
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Effective communication occurs when:
Effective communication occurs when:
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Which of the following best describes the 'Changing' step in Lewin’s Change Management Model?
Which of the following best describes the 'Changing' step in Lewin’s Change Management Model?
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What does empowering others to act involve in the change process?
What does empowering others to act involve in the change process?
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Which statement about effective communicators is accurate?
Which statement about effective communicators is accurate?
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What is a key characteristic of meaningful change?
What is a key characteristic of meaningful change?
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What is the first step in the interpersonal communication process model?
What is the first step in the interpersonal communication process model?
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Which of the following is considered a component of organizational culture?
Which of the following is considered a component of organizational culture?
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Which of the following describes a core/shared value in an organization?
Which of the following describes a core/shared value in an organization?
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What role do receivers have in effective communication?
What role do receivers have in effective communication?
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What does the acronym TWTADAH refer to within organizational culture?
What does the acronym TWTADAH refer to within organizational culture?
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What impact does organizational culture have on decision making?
What impact does organizational culture have on decision making?
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Which aspect is NOT typically associated with temporary organizations?
Which aspect is NOT typically associated with temporary organizations?
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Which leader's philosophy emphasizes 'Always Compete'?
Which leader's philosophy emphasizes 'Always Compete'?
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Which component is NOT part of authentic leader development?
Which component is NOT part of authentic leader development?
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What is an example of substantive conflict?
What is an example of substantive conflict?
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Which characteristic of authentic leadership involves understanding personal strengths and weaknesses?
Which characteristic of authentic leadership involves understanding personal strengths and weaknesses?
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What term describes a conflict that arises from emotional antagonisms?
What term describes a conflict that arises from emotional antagonisms?
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Which strategy for managing conflict involves avoiding the issue altogether?
Which strategy for managing conflict involves avoiding the issue altogether?
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What is the main purpose of relational transparency in authentic leadership?
What is the main purpose of relational transparency in authentic leadership?
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Which of the following statements about conflict is true?
Which of the following statements about conflict is true?
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Which of the following reflects a balanced processing of information in authentic leadership?
Which of the following reflects a balanced processing of information in authentic leadership?
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Study Notes
Leadership II Agenda
- Authentic leadership emphasizes self-awareness, internalized moral perspective, and balanced information processing. Relational transparency is crucial for inspiring and empowering others. Personal growth and development are essential for leaders.
- Life stories and overcoming adversity are valuable for authentic leadership. Core values, motivation, and the support of a team enable effective leadership development.
- Leaders should actively seek great feedback to improve their authentic leadership abilities.
- Conflict is a process where differing interests/emotional antagonisms cause friction between parties. It can be positive or negative, depending on the context and outcome. Conflict is essential when evaluating potential organizational and team synergy.
- Conflict is not inherently bad, and can positively support organizational performance and growth.
Conflict @ Work + Negotiation
- Conflict is a process where one party feels its interests are threatened by another. It may result from issues of substance or emotional antagonisms.
- Negotiation is a joint decision-making process between parties with differing preferences. Examples include salary negotiations and athlete contracts.
- Negotiation types include distributive (fixed pie) and integrative.
- Strategies include various conflict management techniques, communication, and interpersonal skills/styles. BATNA (Best Alternative To a Negotiated Agreement) is important for any negotiation strategy, and requires thorough planning and preparation.
- Strategies for conflict resolution and management are essential for leadership.
Advanced Negotiation/Simulations
- Spotlighted issues in advanced negotiations include rivalries, time pressure, and audience presence.
- Effective negotiation requires careful attention to potential core concerns, including autonomy and appreciation.
- Important skills for negotiation include being aware and sensitive to the different party's needs. Negotiators should seek to understand the "why" behind the other person's position and not just focus on the "what."
Socialization
- Socialization is a process in which members acquire attitudes, behaviors, and knowledge essential for organizational integration. Different approaches exist for socialization processes, often dependent on the length of an individual's employment and expected role in an organization.
- There are three main stages of socialization: anticipatory, encounter, and role management.
- Important habits for effective socialization include considering the other party, and avoiding self-serving biases when considering and establishing common ground.
Decision Making
- Rational decision-making models assume a rational decision-maker. However, several constraints limit decision-making in practice. These include time constraints, limited information, and decision biases.
- Alternative models, such as the garbage can model and the administrative model, acknowledge the complexity and uncertainties in decision-making processes.
- Decision-making can be risky in team settings, and requires careful consideration to avoid groupthink and polarization. Techniques like nominal group technique, brainstorming, and the Delphi method are helpful for group decision-making.
Effective Teams
- Effective teams are characterized by mutual support and interdependent member goals. Differences often improve team cohesion.
- Ineffective teams struggle with collaboration.
- Ineffective teams often demonstrate poor interpersonal communication, and suffer from poor leadership or direction.
Organizational Change
- Organizational change is a complex process that involves several considerations, including organizational strategies, organizational support, and understanding various stages of change in a team or organization.
- Change is not always easy and organizations may rely on multiple approaches to improve their competitive advantage, such as transitional or radical approaches.
- The implications of organizational culture should be considered when implementing organizational change.
- Lewin's three-stage model for change (unfreezing, changing, refreezing) is a useful framework for understanding and planning change.
Organizational Culture
- Organizational culture encompasses the values, beliefs, and behaviours that shape how things are done within an organization. This can be displayed through common artifacts, shared beliefs, and tangible behaviors. Culture has a profound affect on success in any organization.
Interpersonal communication
- Effective communication is crucial for achieving shared meaning between communicators. Differences in interpretation can lead to miscommunications and difficulties in achieving desired goals.
Ethical Consideration
- Making ethical decisions requires careful consideration of both internal/management perspectives as well as external/public relations considerations.
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Description
This quiz explores key concepts in authentic leadership and conflict management within organizations. It emphasizes the importance of self-awareness, relational transparency, and the role of conflict as both a challenge and an opportunity for growth. Engage with questions that test your understanding of effective leadership and negotiation strategies.