Podcast
Questions and Answers
What must be included in an attorney's professional domicile?
What must be included in an attorney's professional domicile?
Which of the following is required for communications at an attorney's consultation space?
Which of the following is required for communications at an attorney's consultation space?
When an attorney is absent from their professional domicile, what must they arrange?
When an attorney is absent from their professional domicile, what must they arrange?
What type of documentation must an attorney have access to in their professional domicile?
What type of documentation must an attorney have access to in their professional domicile?
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What must an attorney maintain to manage critical legal deadlines?
What must an attorney maintain to manage critical legal deadlines?
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What is a requirement for the physical setup of an attorney's consultation space?
What is a requirement for the physical setup of an attorney's consultation space?
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How long must an attorney keep a record of their closed cases?
How long must an attorney keep a record of their closed cases?
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What technological resource must an attorney have at their professional domicile?
What technological resource must an attorney have at their professional domicile?
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What information must be included in an attorney's correspondence?
What information must be included in an attorney's correspondence?
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What is required for an attorney to open a file for a new mandate or service contract?
What is required for an attorney to open a file for a new mandate or service contract?
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In what case is client identification not required?
In what case is client identification not required?
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What must an attorney do before destroying an original document that belongs to a client?
What must an attorney do before destroying an original document that belongs to a client?
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What is the period for which an attorney must keep inactive client files?
What is the period for which an attorney must keep inactive client files?
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Which information is required for identifying a physical person as a client?
Which information is required for identifying a physical person as a client?
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What classification system must an attorney employ for their files?
What classification system must an attorney employ for their files?
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What responsibility does the attorney have regarding client confidentiality?
What responsibility does the attorney have regarding client confidentiality?
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What in the client identification process applies if the client is a corporation?
What in the client identification process applies if the client is a corporation?
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Which of the following is true about document retention?
Which of the following is true about document retention?
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When can an attorney verify a client's identity?
When can an attorney verify a client's identity?
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How should physical copies of files and notes be stored?
How should physical copies of files and notes be stored?
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In which situation is an attorney not directly responsible for identifying a client?
In which situation is an attorney not directly responsible for identifying a client?
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What details are required when identifying a business client?
What details are required when identifying a business client?
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Under what circumstance is a lawyer not required to verify the identity of a client?
Under what circumstance is a lawyer not required to verify the identity of a client?
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What must a lawyer do when verifying the identity of a company?
What must a lawyer do when verifying the identity of a company?
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What is one of the responsibilities of a lawyer when they do not meet a client in person within Canada?
What is one of the responsibilities of a lawyer when they do not meet a client in person within Canada?
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When must a lawyer perform identity verification for a natural person?
When must a lawyer perform identity verification for a natural person?
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What happens if a lawyer has previously verified the identity of a natural person?
What happens if a lawyer has previously verified the identity of a natural person?
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What type of information must be retained by a lawyer during identity verification?
What type of information must be retained by a lawyer during identity verification?
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In which situation must identity verification not be performed by a lawyer?
In which situation must identity verification not be performed by a lawyer?
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If a lawyer acts on behalf of an employer, what responsibility do they have regarding identity verification?
If a lawyer acts on behalf of an employer, what responsibility do they have regarding identity verification?
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What is required if the lawyer is to verify the identity of a person located outside of Canada?
What is required if the lawyer is to verify the identity of a person located outside of Canada?
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Which document is NOT necessary for confirming the identity of a corporate entity?
Which document is NOT necessary for confirming the identity of a corporate entity?
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What must be included in the written attestation provided by a respondent in Canada?
What must be included in the written attestation provided by a respondent in Canada?
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When receiving funds in the course of representation, what should a lawyer consider regarding verification?
When receiving funds in the course of representation, what should a lawyer consider regarding verification?
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What is a requirement when a lawyer receives funds as part of a settlement?
What is a requirement when a lawyer receives funds as part of a settlement?
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Study Notes
Lawyer's Professional Home Office Requirements
- Location: Must have a clear, publicly accessible address (e.g., sign).
- Phone: A telephone with a listed number (in the lawyer's name, employer, or firm's name) in the local directory, accessible by phone and fax.
- Computer & Email: Access to a computer and a professional email address in the lawyer's name.
- Legal Documents: Access to updated legal documentation relevant to the lawyer's practice area, in physical or digital format.
- Client Meeting Room: Requires a separate, secure consultation space (locked, soundproof), inaccessible to others except with the lawyer's authorization.
Absence from Office
- Out-of-office procedures: When absent during business hours, arrangements for service of process, handling calls, messages, mail, and emails and addressing emergencies are necessary, based on the absence duration.
Record Keeping
- Prescription Dates/Deadlines: Keep up-to-date records to track deadlines in client cases.
- Appointments & Reminders: Use a calendar, register, or other system to document appointments, work schedules, and recurring reminders for client matters.
- Active & Closed Files Database: Track active and closed cases from the past 7 years.
- Correspondence Content: All correspondence (paper or digital) must include the lawyer's/employer’s/firm's name, professional address, phone numbers, fax numbers and professional email.
Client Case Files
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File Creation for Each Case: Open a separate file for each client case or contract. For simple consultations, notes can be kept in a general file.
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Employer's Files: Files retained by the lawyer's employer are treated as the lawyer's files if professional acts or information related to the practice are recorded in them.
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Client Identification: Identify each client in every file (physical or corporate). This includes obtaining details like names, addresses, phone numbers, occupations, or company information (including the certifying authority, and any authorized representatives) even for clients acting for others.
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Client Identification Exclusions: No need to identify clients if acting on behalf of the employer, inheriting a case from another lawyer (who has already performed the identification), or working as part of a non-profit pro bono program (unless handling financial matters).
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Case File Organization: Create a structured filing system for files (paper or digital), with a coded system if needed. Also, maintain separate sections for processes, correspondence, and other documents.
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File Confidentiality: Secure all case files and professional client information obtained.
Active/Inactive/Destruction
- Active Files: Keep active files at the professional office or in an appropriate archive. Define active as files with recovery of fees/continuing client representation obligations.
- Inactive Files: Maintain inactive files for at least 7 years after closure using appropriate archival methods to maintain accessibility.
- Client Materials: Don't destroy original client documents without permission, including the option of retrieval by the client.
Client Identification Verification
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Required Verification: Verify a client's identity under certain circumstances, like: receiving/disbursing/transferring funds, not by electronic transfer, or providing instructions related to these activities.
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Non-required Verification: Verification isn't required in cases like: financial institutions/government agencies/certain entities; acting on behalf of an employer; inheriting cases; pro bono work (unless handling finances); certain type of payment transactions.
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**Verification Methods:**Use reasonable means to verify identity with reliable and independent sources (documents/data/info). Keep the copies on file.
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Verification Information: For individuals: identity documents (name, address, details). For corporations: identity documentation (existence, details or identity).
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Remote Client Verification: Options for verifying clients abroad or absent in Canada.
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Timing of Verification: Verification of individual clients should happen immediately upon receipt or instruction regarding funds. Verification of corporate clients should happen within 60 days of receipt or instruction regarding funds.
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Verification Updates: Renewed verification isn't required for clients already verified when recognized in person and for unchanging corporate details.
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Description
Test your knowledge on the essential requirements for a lawyer's professional home office. This quiz covers aspects such as location, communication, client interaction, and record keeping. Ensure you understand the best practices for maintaining an effective legal workspace.