16 Questions
What is a common method that management can use to create difficulties for unions?
Offering increased benefits
What factor can contribute to labour's bargaining power?
Lack of specialized skills
How do organizations maintain a quality workforce?
By implementing effective training programs
What is the traditional adversarial view of labor-management relations depicted in Figure 12.5?
Adversarial and conflicting
What is the purpose of labour strikes?
To improve the bargaining power of the workforce
What is the significance of opening positions in labour-management negotiations?
They are what each side presents at the beginning of negotiations
What do resistance points represent in negotiations?
The minimum acceptable terms for each side
What is the importance of staying reasonable in negotiation?
To maintain a calm and rational approach
How can practicing negotiations be beneficial?
It can help hone negotiation skills
What is the purpose of targets in negotiations?
They represent the secret goals of each side
Why is preparation crucial in labour-management negotiations?
To improve the understanding of each side's goals
What does effective negotiation involve?
Being informed and prepared
What is the purpose of taking one's time in negotiation?
To carefully consider options and decisions
Why must resistance points remain confidential?
To maintain negotiation leverage
Why is it important to prioritize in negotiation?
To manage time and resources effectively
What is the impact of considering the value of concessions from each side in negotiation?
It helps in understanding the perspectives of each side
Study Notes
– Labour strikes can give them bargaining power, making it difficult for management to continue business operations without their workforce. – Preparation is crucial in labour-management negotiations, including deciding on opening positions, targets, and resistance points. – Opening positions refer to what each side presents at the beginning of negotiations, with both sides likely to settle somewhere between these positions. – Targets represent each side's secret goals, which may differ from their opening positions. – Resistance points are the minimum acceptable terms for each side, which must remain confidential to maintain negotiation leverage. – Effective negotiation includes being informed and prepared, staying reasonable, listening carefully, prioritizing, taking your time, and considering the value of concessions from each side. – Practicing negotiations can help hone skills by taking opposing sides on various issues, such as peace between North and South Korea, Israel and Palestine, conservative versus liberal tax policy, or school uniforms versus non-uniforms.
Test your knowledge on labour relations and union formation with this quiz covering the definition of unions, the process of formation, and the changing power dynamics of unions. Also, explore different viewpoints on the impact of unions through a four corners activity.
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