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Questions and Answers
The IS professional operates as an internal ______ to all functional areas of the organization.
consultant
The IS professional views issues through a ______ perspective that encompasses the entire organization and the broader industry and business environment.
global
The scope of responsibilities of an IS professional today is not confined to just his/her employer but encompasses the entire interconnected ______ of employees, suppliers, customers, competitors, regulatory agencies, and other entities.
network
To survive, businesses must now strive for the highest level of ______ satisfaction and loyalty through innovative products and services.
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The IS professional is knowledgeable about the organization's needs and competent in bringing the power of ______ systems to bear throughout the organization.
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The IS professional plays a pivotal role in shaping the business itself and ensuring its ______.
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Knowledge workers are usually professionals in ______, engineering, business, and other areas.
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A knowledge management system (KMS) is an organized collection of people, procedures, software, databases, and devices used to create, store, and use the organization’s ______ and experience.
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The success of a KMS is linked to how easy it is to use and how satisfied users are with it. In some cases, people organize or process data mentally or ______.
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Where the data comes from or how it is processed is less important than whether the data is transformed into results that are ______ and valuable.
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The transformation process of applying knowledge by selecting, organizing, and manipulating data is shown in ______ 1.2.
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To be valuable to managers and decision makers, information should have the characteristics described in ______ 1.2.
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The IS professional assumes the critical responsibility of determining the organization’s approach to both overall ______ and quality performance
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IS as a Field for Further Study puts technology and health care as the top fields of study, and business administration and computer science remain among the most sought after ______ by employers
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The long-term job prospects for skilled information systems professionals are ______
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A career in information systems can be ______, challenging, and rewarding
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Changes in the sixth edition of the text are based on user feedback on how the IS principles and concepts course is now being ______
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The IS graduate is seen as an integral part of today’s ______
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Study Notes
Role of IS Professionals
- Today, IS professionals operate as internal consultants to all functional areas of an organization, knowledgeable about their needs and competent in bringing the power of information systems to bear throughout the organization.
- They view issues through a global perspective, encompassing the entire organization and the broader industry and business environment.
Scope of Responsibilities
- The scope of responsibilities of an IS professional is not confined to just their employer but encompasses the entire interconnected network of employees, suppliers, customers, competitors, regulatory agencies, and other entities, no matter where they are located.
- This broad scope of responsibilities creates a new challenge: how to help an organization survive in a highly interconnected, highly competitive global environment.
Knowledge Workers and Knowledge Management Systems
- Knowledge workers (KWs) are people who create, use, and disseminate knowledge, usually professionals in science, engineering, business, and other areas.
- A knowledge management system (KMS) is an organized collection of people, procedures, software, databases, and devices used to create, store, and use an organization’s knowledge and experience.
- The success of a KMS is linked to how easy it is to use and how satisfied users are with it.
Data Transformation Process
- The transformation process involves applying knowledge by selecting, organizing, and manipulating data to produce useful and valuable results.
Characteristics of Valuable Information
- Valuable information should have characteristics such as accuracy, completeness, relevance, timeliness, reliability, and accessibility.
Importance of IS Professionals
- IS professionals assume the critical responsibility of determining an organization’s approach to both overall cost and quality performance.
- They play an important role in the ongoing survival of the organization.
Career Prospects
- The long-term job prospects for skilled information systems professionals are optimistic, with employment expected to grow faster than the average for all occupations through 2018.
- A career in information systems can be exciting, challenging, and rewarding.
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Description
This quiz explores the concept of knowledge workers (KWs) and knowledge management systems (KMS), including their roles and importance in various professional fields. It also covers the factors that contribute to the success of a KMS, such as usability and user satisfaction.
